I can't transfer photos/data from my phone to the desktop PC now with micro usb cable. It can be charged battery power from the wall plug and even from the PC (the indicative light shows). Last time transferred was more then 2 months ago. My phone is 2 yrs old. Any suggestion?
anonymous, 02 Nov 2017Mine too. can someone please give us some advice :( Just restart your phone every time it occurs. I've been using AF2 for 2 years now and experienced the same issue (always) just deal with it.
Af2 user since December2015. No other issues except for the speaker. I love my af2 but i think it's time to let go and start anew. Time to hand it over and Upgrade 😊
anyone can uninstall application which have not been used again?
I can't uninstall application which I have not been use again...every try to uninstall it, it will restart the phone before it finish uninstall the app...anyone have the same problem?
Very few people in our country (Bangladesh) uses Alcatel Smartphones, I'm one of the fewer having issues with my Alcatel Flash 2 (7049D). I bought the phone as an uncommon choice and started using it with pride. But then starts this Overheating message and sudden power drain follows.
Sometimes when I'm browsing Youtube/ Playing games it shows a battery over temperature message even if the phone is not hot at all, then the Battery % Starts counting down and the phone shuts down without any warning in a minute.
Sometimes I see this message and restart the phone immediately to avoid an unwanted shut down. This restart has some different results in different instances:
1. Sometimes the phone doesn't turn on after showing the flash logo (seems not enough power to turn on). In this case if the phone is connected to a charger, it turns on with a pathetic long app loading period. During this app loading, the phone is enormously hot.
2. Sometimes it turns on with less than 15% charge (battery saver on)
3. Sometimes it turns on with same battery % where I restarted the phone.
In all above 3 cases, while charging, the phone starts charging in normal speed, then after a certain period it starts charging in dramatic fast speed (1%in each 2-4 seconds). the battery shows fully charged within 1-5 minutes after fast charging starts.
Can you suggest any solution to the problem? This phone is very unreliable to use.
AnonD-686569, 22 Jul 2017hi I'm using this flash 2 for 1.8 years it serves me well, i love this phone no logs at all,... morethis happens to me too,
you just have to restart the phone once or twice while charger plugged in to solve the problem (each time it occurs)
I used this phone over than 1 year ago and the main problem was overheat. I replace the battery on last March (using its original) and now I facing the same problem.
Brian0916, 13 Nov 2017Hi, can somebody tell me how to do screen shot on this phone??? Thanks allot!!!You can press power botton+volume down at the sametime
stella, 23 May 2017may alcatel flash 2 its always automatic restart y?Because it needs to shutdown the background apps that cause overheating
Hi, can somebody tell me how to do screen shot on this phone??? Thanks allot!!!
AnonD-686569, 22 Jul 2017hi I'm using this flash 2 for 1.8 years it serves me well, i love this phone no logs at all,... moreSwitch charger micro usb cable or maybe your phone usb connector is malfunctioning...
jel, 28 Aug 2017Is the battery of Alcatel Flash 2 is attached? You mean, we can't detach it? I am planning to ... moreIf you are from the Philippines, you may buy a battery for it at shopee. I just got mine yesterday and installed it today. No more issues.
Anonymous, 02 Sep 2017The battery is malfunctioning. For example, I have 78% in battery but it will suddenly shut do... moreyou can go to the near alcatel service center they could actually change the battery for you they will just charge you for the battery and the labor, it will cost you more than 1000 pesos but not greater than 1,500 i guess. Sorry I forget the exact cost.
If you want to ask the amount how much it is you, you can contact them through telephone or email.
https://savenearn.com.ph/alcatel-service-centers/ - list of alcatel service center in the Philippines
How can i find the marshmallow update? Cant find it in the Official site. Anyone can assist?