I have a problem with my Alcatel Idol 2S. It's restarting itself and it's loosing battery for ex. at the moment I have 78% battery and my phone is restarting itself and when I turn it on I have left 30% or 0% battery , and sometimes won't turn on without the charger. After I'm putting it on charger it's constantly restarting itself for about 1 minute and then it's turning on. I've contacted my local service and they've told me that is about the software. They've made it a fabric reset and it's still happening. What can I do next? Pls help .
my advice to all the idol 2 users : stop waiting for the kitkat ! it wont come out . even if it does it wont make a great difference . you can easily root ur device using kingo root app and modify what you want by the countless apps available in google play . the phone is pretty lag-less .
annoyed, 24 Mar 2015Thats what i felt at first till the 2 nd month of using it and it goes haywire. And now its re... morealso exerienced the same mine went haywire, opening and closing app, hanging, switching off on it self. the fone is still less than 3 months since i bought it
Bestie, 28 Mar 2015what android are you running nowAs I said, I'm running Android 4.2.2 L Mod ROM which is much better than just stock Alcatel rom...
hafez, 25 Mar 2015I have received a new minor update 1006
size 10.1 mb
update : the update failed in recovery mode
maybe its because the root ,,
annoyed, 24 Mar 2015Thats what i felt at first till the 2 nd month of using it and it goes haywire. And now its re... moreThat's why already rooted the phone and installed Custom ROM:
Now the phone can go completely through the day and no restarting or any bugs found.
Jordan2319, 23 Mar 2015I've asked them too and they said that the update will be released soon. We can check for it i... morethx for your post , pls if u get something on the website provide a link or if you get update via mobile pls post ty :)
EagleUSAF, 09 Jan 2015I used phone now for a week, very good price/performance from Alcatel. Design of Idol 2 is ver... moreThats what i felt at first till the 2 nd month of using it and it goes haywire. And now its restartating on its own n always hang for no reason. Also the phone get heat really fast. And now my third month. It gets worst. Sometimes it cant be on for half a day.
I've asked them too and they said that the update will be released soon. We can check for it in their site.
I asked alcatel one touch offical page and they say that idol 2 is not eligible for an android kitkat upgrade
Cristymc, 28 Feb 2015There is a cool stuf invented... It's called guarantee ;-) be glad that it's not a expansive ... moreAfter a month of waiting finally they changed motherboard, Can t wait to see how long will it last?! :D
They did say "its pracitically a new phone", funny :D
Sorry about the TV, every manufacturer moto "the more you pay, the less we give" :D
After 3 months of use I started noticing yesterday this device started to bend, I know it's only 7.3 mm but still I always keep it in front pocket with silicone case and yet it still bended a bit.
I donno guys.. I`m still waiting for that message... I`ve received the message from official Alcatel Onetouch here in Romania. Here is the conversation: http://s4.postimg.org/5yf1yo4bh/alcatel.jpg
sorin, 12 Mar 2015I've talked with alcatel support team here in Romania and they told me that i would receive a ... moreWhat does Fota update mean? The update will be available to all Idol 2 users? Do we have to announce them we want to update the phone? Can we register to them to announce us when the update is available? A lot of questions, I know :-)