Love the phone. It's a must to install TWRP custom recovery and debloat. I got the rom from 4gb down to 1gb and it runs like a champ. Lineage OS will be out for it soon. Cricket 6055U model here
AnonD-731511, 17 Jan 2018I normally don't lose my time on reviewing stuff. But I felt this phone is so bad that it is m... moreYou are SO right!!! I detested my Alcatel phone as well!!! I was paying for the insurance too. Mine froze up on me,I brought it back to PCS. They said that they would only cover 25% cost of damage and that it would take 2 weeks to replace. No Biggie,I know that it is a cheap phone... I asked the guy that since I paid for the phone,do I own it? He said yes so I twisted it in half,destroying it. His remark was "That was BRUTAL dude" LOL.
To call this phone useless, would be an insult to everything useless!!! Camera is slow and the settings change all the time. Memory is way to small for its own programs; 75% full with no music, photos or videos in the phone. Takes almost 2 minutes to open from off. Drops calls, freezes on all applications. Updates change settings all the time. Have never been able to block the phone from sending out data when it wants to even though I don't have a data plan so my repugnant phone company (Virgin) keeps charging me. Don't call it garbage... garbage can be useful. Looking forward to using a real phone to do a slow-mo video of a baseball bat shatering this fake phone. Never, ever buy Alcatel.
My husband bought me the Alcatel idol 4 and as usual I was excited because it is a new phone but after two days, literally, I knew the phone is useless. Let me break it down.
Freezes all the time. I have to restart multiple times and you can't easily open the back of the case to remove and put the battery back
Did I mention it freezes all the time
SO MANY ADS: I MEAN WHO PUT AN ADS ON A CALCULATOR APP
I give it 2/15
I have had many Alcatel phones over the years and have usually only been able to afford the lower tier of the vast Alcatel range but I always hoped to get the top tier phones one day. In spring 2017 I finally got my wish and bought myself an idol4 for my birthday.... I haven't looked back as it is fantastic in every way
* the camera is brilliant and responsive and the photos and videos are crystal clear.
* the battery lasts me over a week as I am a relatively light user bar music and camera.
* the quick recharge feature is outstanding.
* it looks and feels classy and comfortable.
* the screen is clear and detailed.
* the stuff that comes with the phone is very generous including two covers.
I can honestly say I have never had a bad experience with Alcatel unlike my one foray away from them before my idol4 were I tried a sony xperia which was woeful in every way especially the glacial speed of the camera as when I tried to take photos of my 2 year old daughter she had practically grown up and left home for university and graduated before it finally took the bloody picture!
No matter any other feature and love relationship an owner has with this phone the bloatware the manufacturer adds at system upgrades provides nothing but a miserable, frustrating and I-can-hardly-wait-til-I-drop-this-phone-and-break-it-experience. Constant ads, notification screen distractions and offers to "clean" boost" and "improve" have taken what was a very good Android experience and ruined Alcatel for ever more.
Before purchasing this phone i new already about the battery life being what most user's say it is, but after owning the phone for not even more than two month's it starts to have problems:freezing, heating up, restarting on it's own, speaker issues, slow processing, apps closing themselves because of the slow processing. So technically speaking, the whole phone is a train wreck. I've tried relentlessly to find the solution, but no luck and after having this phone for about four months, I'm honest to say I'm ready to go and purchase a new phone.
Anonymous, 17 Feb 2018Worst phone I ever had .. Wroked well for the first 6 months but problems started after... Nev... moreI have the Alcatel idol 4... Battery life SUCKS! It was at 100 when i took it off the charge i set it down went to the kitchen came back and now its at 85% 🙄 its always freezing up
This phone is really nice looking. It is slippery though but if you buy a glass-made phone you should expect it. If the back cover cracks it is available for amateur repairing from AE for just 8 USD. To protect the screen I use protective glass.
Technically I had just one problem that Alcatel's file manager app was draining my battery badly. I uninstalled it and its all good.
The battery life could be better but after more than 1 year of usage I still get like 30 hrs of normal usage on one charge.
Pitty that the manufacturer doesn't update to andorid 7 or 8. Otherwse its a good phone.
Worst phone I ever had .. Wroked well for the first 6 months but problems started after... Nevers even dropped the thing.. I've been holding it for 10 min.. Started at 100% battery and now it is super hot and 80%... Juste aweful ! Always freezing and I only use browser and facebook... Do not buy! Plus Alcatel software is reallllly bad !
twisteddemon, 12 Oct 2017You cried to the attorney general cause your phone won't connect to your car? Seriously. Stop ... moreWould like to know how your idol 4 Bluetooth not connecting to your vehicle is a cricket problem? Alcatel problem yes cricket problem no lol... You obviously shouldn't be using a phone while operating anything.
I was quite disappointed with the phone for the first year that I had it, but changed my opinion considerably after switching to a custom launcher and downgrading all the manufacturer apps.
The manufacturer bloatware is bad, there is no other word for it. It affects both the battery life and the stability of the OS. Without it, the phone is inoffensive and no worse than mediocre.
I'm currently holding the phone in my hand and I couldn't agree more with every single one of the negative reviews. I have only had the phone for a few months and it has more issues than any phone I've had in my lifetime combined. I can't turn up the volume all the way or else it says system UI has shut down then turns off my screen and back on. I can no longer connect to any sort of WiFi no matter the service provider or how fast it is. My phone will shut off after using snapchat and will not allow me to turn it on for a solid 5 minutes. I have only 5 downloaded apps which are all social media none are games. My phone still heats up. Last but not least the battery/charging port is crap, I will go days at a time without a phone because it is connected to a charger because it can't make up it's mind whether or not it's plugged in. In summary, if I was asked to recommend this phone to a friend or loved one, I wouldn't it's terrible I'm getting a new phone tomorrow.
Yoshi, 19 Nov 2017I dropped my IDOL 4 and the screen cracked... not a lot, just 3 lines at the bottom of the gla... moreUnfortunately, it is 99% true, because I head the same situation with Idol 2, they are beautifull like design but very soft and the screen cracks easily but after you must put the nes\w lcd + display, I head to pay 50 eur for my Idol 2... :( Otherwise I loved my Idol 2, was good before cracking
I normally don't lose my time on reviewing stuff. But I felt this phone is so bad that it is my obligation to warn you not to buy it. Its defects are to numerous to list, one example being the utter fragility of the screen.