AnonD-701024, 16 Sep 2017Mine won't power on, the power light blinks when I plug it into usb. I bought it at launch and... moreI ended up calling them with someone else's phone, I bought the phone from their website on August 21st and I have the record in an email.. to get it to my door I paid $394. About two months ago it quit working suddenly while I was using it and I haven't had a phone since because I'm not rich. The lady on the phone told me it's only a year warranty, I haven't even finished paying for it!
Mine won't power on, the power light blinks when I plug it into usb. I bought it at launch and was a really great phone until it died less than a year later after buying it direct through Alcatel's website... I hadn't even finished paying off the Affirm loan I used to buy it and I've lost everything. I'm waiting on an email back from the company now.
The hardware in this phone is better than their brand new Idol 5S so I'm hoping to get a replacement or a refund.
Marko, 03 Aug 2017Yes, but if you install on your PC, you will have Root option.Tried that..no succes
Cristymc, 05 May 2017Mobogenie is just a appstore not a root appYes, but if you install on your PC, you will have Root option.
Anonymous, 24 Jul 2017you think worth it for $150?It is the best deal, if the phone is brand new! I ve bought my new one for $255 about 1 month ago.
asdasd, 25 Jul 2017I heard that the keyboard may have some lag and that sort of things is making me doubtIt uses swiftkey as default keyboard (there is not alcatel keyboard). But i use my own countrys keyboard, which runs well, without any lag.
i'm really lost now the moto z is 300eu and I want to pay no more than 250 what phone do u recomend (taking in count all phones)?
drOrto, 24 Jul 2017No bugs on Marshmallow. Update is questionable. Alcatel on facebook doesnt know anything about... moreI heard that the keyboard may have some lag and that sort of things is making me doubt
asdasd, 23 Jul 2017do you know if the idol has any bugs or the user experience is good? how about the upgrade to ... moreNo bugs on Marshmallow. Update is questionable. Alcatel on facebook doesnt know anything about nougat update.
drOrto, 23 Jul 2017FM radio + dual speakers, and idol 4S is slightly smaller. I ve chosen it, against moto. But i... moredo you know if the idol has any bugs or the user experience is good? how about the upgrade to android 7.0?
asdasd, 23 Jul 2017Hello, Idol 4s european version (210 EU) or Moto Z play (250EU) and why. Regards!FM radio + dual speakers, and idol 4S is slightly smaller. I ve chosen it, against moto. But iam a gamer user :)
Hello, Idol 4s european version (210 EU) or Moto Z play (250EU) and why. Regards!
Alcatel and TCL's divisions are disjointed. There's basically no customer support for Europe and the UK. The phone never got the Android Nougat update that was promised, so false advertising, along with the crippled 4S version (with no fingerprint scanner) that the non-US markets got (yet for the same price), and lack of support means I'm done buying Alcatel phones and so should you be. They're not a reliable company. They already released an Idol 5S (running Android 7 yet with even worse specs) yet still haven't updated the 4S. For shame.
The first phone I kept for a full year. Was waiting for the s8 but they didnt implement the jbl sound. About the processor, this isnt "much" lower than the sd820. This has the 652 not the 625. With this clean OS its smoother than the S7 with the sd820 . Definitaly the best speakers around and beautiful screen and body. The camera could be better, but the multimedia experience (games,youtube..) makes me want to keep it.
billibi, 20 Jun 2017No update for next Android.Stuppid supordIs that sure? No more arriving updates? I bought this phone in a month, and this is a bit annoying.