I have been having touch screen issues with this phone. Very frustrating. The store I bought it from stopped selling them because so many people have been having issues. I made a video to show how the phone acts up:
good ph by far a good ph. this is the second one ive owned (first one i had to sell....was poor) and it worked out the box mean as.....battery lasts ages a full 24 hours before im even thinking bout charging....cam is nice and smooth, sound is loud as....i cant find anything wrong with this ph....RRP price n New Zealand is $250 i got it on special at $179. good ph.
I have had my unit since last weekend. battery is doing well. 69% after 3 days- calls and texts with minimal wifi use. Awesome phone for the price. Worth every cent.
chico, 19 May 2014Im gad I am not the only one who has a dead phone idol mini 6012a phone. It doesn't even powe... moreTry here, there's a customer care line also.
I want to buy phone but don't know the price. Can anyone please tell me what's the phone's price in south african rands
Im gad I am not the only one who has a dead phone idol mini 6012a phone. It doesn't even power on. Trying to get technical support but having no luck. Anyone know a # I can call for help.
The touchscreen issue is touch/digitizer problem and its not software issue the only way to fix the touch issue is to replace the touch/digitizer. Mine got fixed in 3 weeks in service.
The alcatel one touch mini was great at first and then weeks later it started to bring the slide bar down all the time and going into settings and when I was in settings it still did it so they need to fix this issue
People focus, we have to complain to the Alcatel customer care by phone or e-mail(http://www.alcatelonetouch.com/gr/company/contactus.html)upload videos on utube, make posts on such sites. This is a defective product for sure, maybe something will come up.
Well like many others here I bought the Alcatel OT Idol Mini because the sales rep at the Bell store told me it was a great phone. It seemed that way for a couple of months and now the touch screen is messed up. Freezing, glitching, opening and closing apps by itself. Phone is going in for service to have the touch screen replaced but from what I've read here it looks like that doesn't really fix the issue. Seems like it will return later. Not happy at all :(
when i got this phone it was the best thing since slice bread but after 2 weeks the screen start going crazy..... i have read that many person has been experiencing the same problems . alcatel needs to do something about this!
My phone have some words on screen and it's block I can't do nothing what should I do
Lets all make complaits on Alcatel support, Hey Alcatel are you reading these reviews?
I purchased the Alcatel Idol Mini from Bell on the advise of the sales person. In just over a month it started to glitch (flipping screens, freezing texts and opening and closing of the app by themselves). I went back for some help and after the second visit and a couple of reboots they replaced the phone. I am in at just over a month and the new phone is doing the same thing. I am going to send it in for a warrantee adjustment and cancel my month to month contract with Bell. This phone has been nothing more than bad karma for me.
i have had 3 of these phones in the past 2 months, first of all the charger and headphone sockets malfunctioned and now the screen will not read my fingerprints therfore i cannot use it, its not a very durable phone and i think that this product should be taken off the shelves because it is an absolute rip off and causes so much inconvenience for people
Rubish! Had it for a month, its going for the second time for service, screen gone again crazy. Alcatel should refund everyone back for this fraud device
Had this Phone about a month, touchscreen keeps changing to random screens by itself. won't respond when trying to text. This is the Most useless phone I have ever had won't be getting another. TOTAL RUBISH!!!!!!!
I bought this phone yesterday and noticed today while trying to record videos you can constantly hear the auto focus throughout the video recording?... Surely it shouldn't be doing that? It is clearly noticeable. Anyone else's phone do that?? I don't know whether I should get it replaced?