Before buying any Alcatel product, try all the customer service numbers on the website and if you are even able to get thru' one of them you can decide to buy.
I tried for 10 continuous days, and when none were working, I gave up trying their numbers. And now I have no idea where my phone is and what happened to that. The local alcatel authorized serviced center (Sri Sai Cell, Jayanagar 9th Block, Bangalore) i had handed over to, is another useless center. Their attitude is such that, they are doing a favor to us. They aren't efficient enough to run the business. They don't understand what service means. They are running it like a grocery shop.
Despite of emailing to Alcatel customer care about their phone-lines, no action has been taken.
The reason why the battery drains very fast on idol X+ is because only 1000 mAh capacity. And not 2500 mAh. Install CPU-Z on your idol X + to prove it or Click the link below to see
Agree with previous opinions.
Mine was upgraded manually to kitKat, because Alcatel was unable to deliver the update to Europe (Spain) and i think they never will. now the device is with custom ROM stock based of course, thanks to xda Forums.
The perfomance, batery and screen also the device weight are major plus.
Don´t know about you but i do like the jbl headphones, but if you want better there are plenty to choose out there.
Camera interface could be better, also it´s night perfomance could be better but far from poor.
one of the best devices in its range if you don´t about the lack of sd slot and 4G conectivity :)
After one week I can tell nice dual sim phone for quite good price, there is all for standard smartphone user, nice design and display, quick response, sufficient battery. To be honest I´m fighting only with the camera as my previous smartphone was HTC One S and it was much better. I´m reading some reviews and everywhere is listed there is autofocus for video, but it doesn´t work on my device. Can you please someone advise what to do to get autofocus for video recording? Also is there any real improvement after upgrade to the Android 4.4? Thanks
hi friends........unfortunately alcatel has not lived upto the expectations of many...they recently launched a new phone the one touch Flash 6042d as a pre-lauch offer at rs 9999/- and expected release date as end of Nov. they have partnered exclusively with flipkart..... now today being 1 st Dec there are still no news of the mobile phone's released .... the most hilarious part is when you call the flipkart agents...no offense to them but they are poorly educated about their product......one of the agent told me that it would take 1000 DAYS from its launch as its a mandatory requirement !!! i was shocked and made him realize that its close to 2 and a half years.later he corrected himself and made it 500 days which still dint convince me he then again told me it would not be until Aug 2015 for the phone to be ready.... he explained to me in details that it normal as this was an exclusive pre launch offer........... who the hell waits for 1000/500 days after pre order booking .....funniest part there is NO confirmation from ALCATEL itself..... felt like cheated
I given order for this mobile on 21/11/2014 night and I got the delivery of this mobile on 24th itself. Flipcart is giving very quick and prompt service for their customers.
This is my first Alcatel mobile and it is an amazing one. I paid only Rs 14990.00 for this Full HD, 2GHz OCTA CORE, 2GB RAM mobile and Rs 449.00 for its back pouch(I purchased it from another online shop). I think no other mobile will available for this price with the same specifications.
The positiveness of this mobile are,
1. Amazing FULL HD display. Easily visible at any warmly sunlight. Wide viewing angles.
2. Amazing speed for any high end game.
3. Good battery backup. I am getting almost two days backup with full time 2G/Wi-Fi connection with face book and whattsapp and almost one hour calls per day.
4. Good ring volume.
5. Good speed for Wi-Fi and GPRS.
6. GPS locks within maximum 3 seconds.
7. In built call recording.
8. Dual SIM, dual stand by. If you are speaking using one SIM and any party calling you on the second SIM, he will get an engaged tone and you will get a call waiting message immediately. I NEVER SEEN SUCH A SET UP IN MOST OF THE ANDROID DUAL SIM MOBILES.
9. Amazing back and front camera. It is BETTER than my wife's Xperia-Z's camera.
10. USB OTG facility. I connected my 64GB pendrive to my mobile using the OTG cable and it works smoothly.
11. Zero heating while playing high end games, net surfing and charging.
12. battery gets full charge within 4-5 hrs.
13. easy to handle/hold.
14. my mobile is with android Kit-Kat at the time of it's purchase itself.
15. Good build quality like HTC mobiles.
the negative parts are,
1. The bottom speaker is not stereo type. one speaker type grill is made for it's beauty. only one speaker is there.
2. the JBL headphones performance is not good. the Xperia-Z's head phone is far better than this.
3. unable to read Tamil/other Indian language message in Facebook and Whatsapp.
......but I give 9 marks out of 10 for this.
Simply is the Defination for a Smartphone.....it understands me easily....great phone
IdolX and IdolX+
Thank you Alctel
Handset is completely outstanding in all concerns but JBL headphones, i am not satisfied with its.. Guys plz suggest me any other headphone.
Proximity sensor not working after upgrade to Android kitkat 4.4.2
I got new X plus im two days back.
It is updated with 4.4.2.
Now I am not able to edit contacts, Delete mail Account, or even I cant change my whats up Status, profile, account, etc.
There is no setting option/bar show.
I had done factory reset three times but no change.
As a note: The non-dual SIM versions of the phone (Like the Canadian version that Koodo/Telus provides) has an expansion SD card slot that can take up to a 128GB card.
Proximity sensor not working after upgrade to Android kitkat 4.4.2
Few things about the phone i would like to share.
* Great phone.
* Good performance.
* Bad Battery backup (esp when using 3G or GPS)
* Back cover gets scratched easily.
After update to Kitkat 4.4.2, there hasn't been any issues i have faced.
Regarding the screen > Beautiful display.
My phone has fallen twice, screen side, but fortunately i didn't face any issues. People complaint about the screen costing 9k in the service center. But then thats the same price they ask for an S3 original screen...!
keshava, 18 Nov 2014Can you please give the steps how to setup kannada font for onetouch plusYou have to root your mobile to install kannada fonts.
but the problem is rooted phones wont receive OTA updates. Alcatel blocked updates to Rooted phones. You have to carry it to the service center to fully flash the device which makes all your data get erased...
coz this is what happened with me.. i rooted the device and installed many fonts but when the update released i couldnt updated it even after cleaning the root. so finally i had to carry it to service center.
But recently i found a solution to install fonts without root. that is from recovery itself. TWRP recovery does the good job. But it is a long process..