Just bought new unit on 3 may 2016.
Try to upgrade OS to v4 kit kat but was told by service center cannot be done without proper explanation.
My old unit bought in 2014 was upgraded with v4 kit kat in 2015 by the same service center.
Why the new unit OS cannot be upgraded?
AB, 05 Jan 2016I have purchased ALcatel one touch idol x+ last year from flipkart. I like the design, display... moreI bought Alcatel idol x+ on January 2016. So far I like the quality of the camera, sound record and whatnot. But the problem now is, it hangs quite frequently. Especially when I use Google chrome, play games and downloading videos/mp3s. It even hanged when I try to make calls. Has anyone else has ever experienced this problem?
Oh and! I just root the phone in accordance to what majority of people had asked me to do. didn't change a thing.
Therefore, to summarise, I am very disappointed. 😔
I love this smart phone performance is genia , have more than 50 applications and many with demanding graphics and have had no problems , other smart phones get stuck and others, this is not , I love its design and colors , are great, kitkat version is no problem because it is a good OS and works great , very good phone.
AnonD-505160, 21 Feb 2016mobile stopped working without any reason if you did not do 'root' your phone , then try this;
hold down the volume up key and press power key at same time
until the screen lights up to boot the device with recovery mode ,
and then press volume up\down to select the wipe data factory reset.
this will erase all personal data from internal storage.
AnonD-505160, 21 Feb 2016mobile stopped working without any reason i got same issue..phone stop without any reason subsequent..plz help me..i might be banned this alcatel for nextime..
TLights, 18 Feb 2016Isn't there a way to upgrade/update the idol x + to a newer android version? 4.4.4 or lollipop... moreOnly if you do ''root'' your phone but after it becomes subject to the ,viruses ,Trojans, is not recommended because it is dangerous to become a victim of Chinese hackers, because these are their programs , and as much as possible to destroy the phone, will contribute to commit new phones
Dilipkumar, 18 Feb 2016After one year am facing so many problems with this mobile sometimes it automatically restarts... more1. from 'play store' install , 'Stubborn Trojan Killer' run, and kill trojans.
2. the battery may become inoperative due to a faulty battery charger
check if heated The battery charger when the battery is charging ,
when heated then it is okay,
To know every li - ion battery has a limit on the charge cycle (about 500 )
and after failing. To extend the life of the battery need to charge the battery
from 25-30 % to 90-95 % , because when it reaches 100 % ,
then it take away 1 cycle per every load.
After one year am facing so many problems with this mobile sometimes it automatically restarts and recently my mobile not charge properly.
Isn't there a way to upgrade/update the idol x + to a newer android version? 4.4.4 or lollipop would be great!
AB, 05 Jan 2016I have purchased ALcatel one touch idol x+ last year from flipkart. I like the design, display... moreEven i am facing the same problem.....i thought it's my piece issue....ALCATEL please do some thing to resolve this issue
Is there anyone got resolution for this issue
vijay, 26 Jan 2016If any one suggest me that one touch x plus is showing : Unfortunately, one touch launcher h... moreask directly to ; http://www.alcatelonetouch.com/global-en/company/contactus
If any one suggest me that one touch x plus is showing : Unfortunately, one touch launcher has stopped;
Can someone refer me where to buy touchscreen replacement for this model?.
This phone is so good. It has best perfomance and have great quality in all items camera, mic, sound, visual quality,... But i lost my speaker too soon its not working
I have purchased ALcatel one touch idol x+ last year from flipkart. I like the design, display, camera, sound quality of the phone. But, i'm very disappointed with the performance of the phone. it hangs quite often particularly when there is an incoming call. I have uninstalled CM security software that keeps running in background but still the same issue. Has anyone faced the same problem and resolved the issue?
I attempted to get the glass received from below link ( in previous post)- but the touch is not working!!
Hard Luck...don't try from the store I brought ( OK Electronics- from Ali Express).
Hi , I also face teh same problem- of loudspeaker getting disconnected randomly, and the volume getting low on its own almost every time the loudspeaker in switched on.
I have not yet tried to repair it, If anyone tried can share experience.
By the way, this issue irritated me once that led to the screen getting damaged ( since the loudspeaker returns back to normal when you hit the mobile few times- once i hit little hard & it cracked). Below post I have posted teh link - where you can attempt to get the spare glass/ panel http://www.aliexpress.com/item/High-Quality-LCD-Display-Touch-Screen-For-Alcatel-One-Touch-Idol-X-X-Plus-OT6043-6043/32261702001.html
I am yet to get it changed from a mobile repair shop- will post comment with experience.