Tried to contact one service center in Chennai(Velachery) and unfortunately they are no more servicing the newer models (Idol Series) phones and redirected me to other service center whicbh is in Egmore.
So think thrice before you BUY !!
rajesh, 11 Jun 2014Does Idol X plus supports OTGIt supports otg. I transfetred my documents from a card reader to my phone.iys working.
Anna Bond, 11 Jun 2014did you ever think if unfortunately it is dropped[please don't curse me its just that i want t... moreYup actually i live in chennai,India.i found three service centers here.just to make sure i called them before ordering the phone. My question:my display panel is broken and touch is unresponsive.
Their answer:bringbit to the center.we can replace it.but will take a month or two,and the cost is 13000.so i agree with u.but the display pannel of any other FHD phones costes the same.but 2 month is un acceptable for sure.They say they want to import the pannel.so if u r living in a metro city then 'its possiblr' but i prefer keeping it carefully! :-)
riar, 11 Jun 2014A china phone?No proper service centers? Yeah sure,It is!
I got this phone before a week and ... moredid you ever think if unfortunately it is dropped[please don't curse me its just that i want to make you aware of it!!] and there is come damage, then how to recover???
did you find any service center agreeing for its repair!!!!
A china phone?No proper service centers? Yeah sure,It is!
I got this phone before a week and have been using it since then.so Kindly read my review before u take a decision.
Here is the detailed review of the phone.
1)Desing and Form factor:-
Its not the best looking phone but it does have a premium look.Sleek and light weight it is.Easy to Hold and use in one hand.The metal rim around the phone's side gives it a premium look.Its a unibody design.so backcover is non removable. So swapping battery is not possible. And it does not have a micro SD slot.so u should go with the inbuilt 16gb(12.7gb available for user).The screen is protected by gorilla glass 2.scratch resistant but not for drops from sholder height.
2)Display:Its a 1080p display.Thr display is vibrant with bright colours.viewing angles are wide.sunlight legibility is not atall a problem.The olephobic coating keeps finger print smudges for a certain extent.
The touch is great in any condition.its almost instant.
3)Sound and headset:The quality of the headset is great(JBL).The speaker output is good if no great.its crisp and clear.
4)Camera:The camera performance is above average,cant expect more at this price range.Video plwyback is excellent.Really enjoyable. Can record 1080p videos.
5)performance: Only a few words about it.Guess what???? Awesome!!!! 2Ghz octacore+2GB ram is heaven.Multi tasking is a cake walk.
6)Benchmark score were very impressive:
No compromise in performance!
It comes with a boomband and a JBL headset.
Boom ban is a fittness wearable. Which also notifies u!(not a smart watch)
Battery:2500mah battery does not sound great for a full HD 5 incher but easily lasts for 12hrs for heavy use!Again the battery is non user removable so think about it if its a deal breaker for u.
Conclusion just go for it..
guys.. i am planning to buy alcatel one touch idol x+ .. please let me know about heating issues... if any body using this mobile please give ur feed back... this has 2ghz octacore even canvas knight too.. but canvas has reduced to 1.7ghz coz of heating issue.. please suggest me guys.. really confused between idol x+ , canvas knight
Harish20, 10 Jun 2014I tried to keep in touch with Alcatel Service Center and Pune office to get to know more about... moreI agree with you.
The actual reality is micromax/karbann/alcatel/geonee all have got common service centers. and all the customer care number are all fake non of them are accessible.
####Really Shame Less Approach to sell their product in this way####
chanthru, 09 Jun 2014Currently there are 440 service centers in india i had checked the official website also i wil... moreNo one is attending the calls in Pune office. Even I did write to Alcatel. They have apologized for the inconvenience and written to me that their pune office / Service Center will keep in touch but there is no response from them till today. Its almost a week now.
Murli, 08 Jun 2014Below the 4 service centres, there's a link for all service centres in India which is shown in... moreI tried to keep in touch with Alcatel Service Center and Pune office to get to know more about the product / Service . Couple of centers were closed permanently in Pune, others were not responding. Even there is no one to attend the call in their Pune office. really a bad show. It will be difficult for you to get the service guys if the phone goes out of order.
Currently there are 440 service centers in india i had checked the official website also i will include the link to list of service centres available in india check that
Go to this link i have mentioned above and scroll down(Come down to end of page) there you can see "ASIA PACIFIC" under that you can find "INDIA" CLICK That and you can see Like these
"VIEW ALL INDIA REPAIR CENTERS" Click that it will download a file Open the file you can find a huge number of service centres
Seems to be fine overall for the value, Anyone tried to upgrade to 4.4? Is it even possible. Also unable to get a skin and cover for this in india. Any inputs?
I am using this phone for the past 4 days, the phone is awesome but when I try to use JBL headphone the mic is not working (I can hear the voice). Is there any setting to be changed or it is a problem with the head phone. Please advice.
Android27, 08 Jun 2014Could you provide a link to those service centers ? AFAIK, their own website lists 4 servic... moreBelow the 4 service centres, there's a link for all service centres in India which is shown in an excel file
sariful, 05 Jun 2014Is it reliable from flipcart
Notes for Alcatel Onetouch Idol X+
Important Note [–]
... moreCould you provide a link to those service centers ?
AFAIK, their own website lists 4 service centers all over India. They are located in Delhi, Mumbai, Bangalore and Kolkata
I'd love to get this phone if there is enough confidence in after sales support. My only gripe is non-removable battery and inconsistent performance (as per GSMArena review)