I use this phone for a year, and it was working great. No problems at all. Last week (7 days after guarantee expired) it stop working. First i coudnt turn it on at all. Display freezes on t-mobile logo everytime i tried to turn it on. I tried few things like soft reset, removing sim and sd card, even factory reset, and nothing happen. Now I cant turn it on at all, its complitely dead. I press power button and nothing happens. Tha battery is full off course. Any idea what to do?
JanF, 24 Dec 2014Ive had mine for a month now, suddenly the display dosnt react to touches. Tried a hard reset,... moreIts front camera does not work properly.the image turns out dark and brown even if you point a flashlight on it
Coky, 26 Jan 2015i used the alcatel one touch idol for more than 2 years, and is a great phone, i dont have any... moreAlcatel one touch is an awesome phone I have dropped it many times and it is still in great
Shape.I has some problems changing the setting but now it
Perfect the only suggestion I have is to put more space in it because 2GB is not enough so be reasonable even an iPod has 8GB so this should have at least 12 - 16GB
any suggestion about alcatel c9? This phone is good ba?? Wat do u think is better zenphone 5 or c9? Help me to think what is the best phone thanks
i used the alcatel one touch idol for more than 2 years, and is a great phone, i dont have any problems with it, i realy recomend it.
Alcatel onetouch is the worse piece of crap I have ever bought. Have owned it for 2 weeks. it has the same sound for text, notifications and voice mail. I have read the whole Manuel, and have spent lots of time on it trying to figure out how to change the sound for each feature. Now I find out there is no way of changing this. It was built to work like that. What a stupid design. Every time it makes a sound, I have to pick it up to see if I received a text, notification, or voice mail. This piece of crap don't have half the features that the other cell phones on the market have. Not only that. But the touch screen is already beginning to fail. My phone company says they will exchange it if the screen does not work. But I'm just going to buy a better one. Don't waste your money on this piece of crap.
Anonymous, 14 Jan 2015i have same problem with you my alacatel idol wont turn on same here. my idol turn off and it can not be turned on. it freeze on t-mobile logo on start up. i tried soft reset, and hard reset but the problem is still here. any suggestions? tnx
Alya, 29 Dec 2014Hi im just wondering is it possible to change sim card from this phone ? because i usually usi... morei also got an alcatel onetouch but to my misfortune while msking a call it connects well buts after 20 to 30 seconds the call becomes one sided my sound could not hear to the caller but i can hear them i dont know where is the service center in india pl help me
The phone calls out, and that's about the only thing it does reliably. If you need any other features at all, they don't seem to work. If you look on the web for tech support, I hope you have a lot of patience, or none at all. You won't find any. If you call tech support, you will find them to be rude, intrusive, off-point, and seem to want to address just about any other problem than the one you need help with....unless you pay them "a one-time fee."
I got the Alcatel OneTouch for Christmas it is a terrible phone, even with an SD card it will tell you that you do not have enough storage space to install more than two or three apps I am very disappointed with this phone, Camera quality is also horrible. do not like the phone at all, i've been without one for 8 months up until Christmas and I got to say I would rather go phone less for the rest of my life than use an Alcatel OneTouch.
I have an Android phone which is Alcatel One Touch Pop c5. wonder if you have the same phone like me, maybe can help. So I power on and it went stuck on the logo white screen at 'Alcatel One Touch.. SMART MOVE' like 24 hours since I restart my phone cause of lag and at the same time I replace my memory card to the new one. I've been waiting for it to boot. I try hard reset and it won't boot. Damn. I don't want to send it off or else my dad won't buy me any phone again. Do you know anything how to fix it? thank you in advance
Hi im just wondering is it possible to change sim card from this phone ? because i usually using celcom for this phone. then im trying to change to another line like Digi or Hotlink but it seems like its just work for Celcom. please help me. why did this happen ? does other users have same situation like me. help me.
Ive had mine for a month now, suddenly the display dosnt react to touches. Tried a hard reset, worked again for like 10 hours, now its the same again. Cant recommended this phone to anyone.