Anonymous, 26 Dec 2017Same thing happened to me Same It's worthless af.Something always has to be wrong with it I can't wait to get rid of it urgh
I had this phone for a year often changes background itself can only have one app on it at a time and randomly makes it to where I the screen doesn't correspond to my touch and have to take battery out to restart. This is very stupid, the only thing I found good about an Alcatel is that it is very very hard to crack the screen
It's the worse phone ever! I call my husband and my number is like blocked but is not. So he need to delete my phone number in order to reset.
Terrible phone. When I text certain people, if it is more than about one short sentence, the text goes totally to asterisks, @ signs, exclamation marks etc. Or, with one person I text regularly, it is all in Chinese! I kid you not. I have contacted the help desk several times and sent them pictures of the texts and they claim to have no idea why it is happening.They try blaming the other persons phone. I have it set on the language setting they tell me , duh, English,...and all other settings which they ask me to check. They have been no help whatsover in solving the issue. I will never buy another!
remains a POS and is WHY it was relegated to being a toss away phone via tracfone and yeah i purchased it due to it havin triple minutes--WHAT A POS= and a data miner POS the same.now WHY DO THEY want an acct etc to simply add minutes ?
What an absolute sack of shit this phone is!!!!!!!! If you buy an alcatel pixi 4 you may as well throw your money in the dustbin, it's slow as hell, over heats all the time, you have to constantly recharge the battery, won't send emails !!!!!!! In short the only thing this phone is good for is putting in the bloody dustbin along with the money I spent buying it !!!!!!
Anonymous, 28 Sep 2017My alcatel One Touch is a worthless phone. I have had it for 2 years and am getting rid of it,... moreI bought Alcatel-Lucent phone 2 days ago in London - the biggest pile o' junk I've ever owned. Tomorrow it's going for a swim in the Thames!!!
My alcatel One Touch is a worthless phone. I have had it for 2 years and am getting rid of it, period. I've had to factory reset it way too many times because the memory has been used up -- and i only use it as a cell phone: NO EMAILING. NO ADDED APPS. NO MAPPING DEVICES. NO NOTHING! I only use it for phone calls and texts.
Very disappointed, frustrated, and amazed that this product is still up for sale. The BIGGEST mistake i ever made.
My Alcatel phone tells me I am not connected to my phone service once a day. I must reboot. When I use the wall or car charger I must turn it all the way off or I lose power a percentage point at a time.
Anonymous, 18 May 2017Def making my blood boil. I actually bought an Alcatel b.c I play a certain game that I'm heav... moreNever owed a bigger turd in my life. At&t should be ashamed to associate its name with this piece of crap.
a very pissed woman, 09 Aug 2017I can't believe it.I got the Alcatel One touch...forgot the model no., but the first day I got... moreI recently purchased an Alcatel. It is the worst phone that I have ever used. It's overheating and cutting off. When I make a call, the person I am speaking with can barely hear me. There are a lot of built-in apps that I will never use and after I installed only two apps the phone says storage low. SMH . I regret buying this phone. I will never buy an Alcatel again. Staying with Samsung. Very displeased with the phone.
I can't believe it.I got the Alcatel One touch...forgot the model no., but the first day I got it, it worked flawlessly.
A YEAR LATER, it works like crap, so laggy, I can't even use the camera app, it says, 'Can't connect to the camera, close apps the use flashlight or camera'ADS COME UP TOO.I can't silence this piece of crap, always vibrates when I type.When I search on Google, the keyboard takes like 7 secs to come on the screen.
Wtf.Is there anyone that wants this sh*tty phone?I'm getting me a Samsung Galaxy S7
This Alcatel One Touch phone should be taken off the market ASAP. Mine overheated and scared me to death for fear of a fire while I was in an airplance on a 4 hour flight. Could NOT be shut off. Now, it is completely NOT repairable and I've lost my money. I only had this phone for 18 months. This Alcated phone is a completely disgraceful product and please STAY AWAY from it.
I feel this Smartphone??? only has a GED and created to get that...just saying...it does whatever & go wherever it wants to...lol
The worst phone I have ever owned got a mind of its own will be changing it asap
I bought my Alcatel a couple of months ago, it worked fine but now its malfunctiong. My calls are not coming in, which I hate cause I have an elderly mother that calls me and now my calls aren't coming thru. Even my messages are not going thru. And when I'm looking up places or info on Google,my phone freezes and I have to wait about a few minutes before I can type. This horrible,I'm on a fixed income. I bought this phone cuz it was reasonable could I take this back and exchange for a better phone? MetroPCS
I bought this phone based on information from the sales rep. I now see that it is apparently a part of an inventory that could not sell. This phone is the worst crap I have ever had in a phone. My screen changes and freezes constantly. My LTE to wireless changeover does work most of the time. So, I am often in a position where I can not connect to internet at all which could be life threatening if I am search for directions when lost or in an unfamilar location when traveling. I use it to look up vendors when in the field at work and it never works so I carry a phone book in my car. It is a real waste of my $150 and I have had it less than 90 days.