NeNe, 17 Dec 2016I purchased the phone and it takes a whole minute to make a simple phone call. Thankfully I wa... moreAfter owning this phone for 10months..the microphone has broken so i am not able to make calls. It was sent back to alcatel and i was told a load of garbage from.their repair centre..that the microphone was fine but it had screen damage and an issue with the flex. Both of which aren't true. Rang alcatel only to be spoken to really rudely by their call centre staff..no help whatsoever. They now want me to pay £42 to fix a problem the phone doesn't have. AVOID THIS PHONE at all costs !!!
Meika, 21 Jan 2017A friend has this phone and it sucks! She is talking to me and others when it puts me on hold ... moreMy phone does the same thing. It is extremely aggravating. I have a phone that I can text and search the internet a little bit but I cannot talk because it continually hangs up on people or as you said mute the conversation or it will put one conversation on hold while the phone dials a second party all on its own
Meika, 21 Jan 2017A friend has this phone and it sucks! She is talking to me and others when it puts me on hold ... moreHad phone for 3 months worked fine. Then got notice they had automatically updated it and it has acted crazy ever since. Freezes up, loses my wallpaper screen and shows last video I watched o Facebook instead. Sluggish, erratic and driving me nuts.
Linda, 10 Nov 2016I bought the Alcatel One Touch about 3 months ago, and it stinks. I turn the phone off, but i... moreA friend has this phone and it sucks! She is talking to me and others when it puts me on hold then disconnects. After disconnecting it calls anyone in her contact list without her even touching the phone. Half of the time it is in the middle of the night it will just call without even being touched. We "talked" last night 8 times but only really talked for 8 minutes in the entire 8 times because of this issue. She is on disability and a fixed income since this phone cost like 70 bucks she really can't afford to get another one. However she can't afford to keep this phone either. I will buy her a phone and she can pay me back a little at a time so she can have a phone to call out if she needs medical help. Please do not buy this phone because you will have nothing but trouble with it and it will raise your blood pressure if you buy one.
This is the worst equipment I have owned. It turns itself off in the middle of a call. The instructions of its sistem are incomprehensible.
I trew the phone away and bought another brand. What a difference...
I thougth I was very incompetent but it was the incredible bad phone.
Do not buy it...BEWARE....
Worst phone I have ever had in my life! String between two paper cups would give you better service. And forget about trying to text on this piece of junk. I want to be reimbursed!!!
This phone really is a awful awful phone I brought it 2 months ago and strait away it freezes doesn't recognise me typing it lags crashes its so bad why you do it on purpose to annoy people how about u do your self a massive favour and scrap all these phones and put them where the sun doesn't shine because iv had enough of it iv had really bad phones but this one went right to the top on day one oh yh u lot at alcotel are focussing on live wallpaper when it can't even handle its own keypad completely pathetic.
I purchased the phone and it takes a whole minute to make a simple phone call. Thankfully I wasn't calling for help!! I've taken it back for a FULL REFUND!! THIS COMPANY IS HOTT GARBAGE!!
bought my idol 3 on a 2 year plan in june of 2015. in dec of 2015 i was on the phone when it let out a screech so loud i went deaf in my left ear. i called my doctor later at home from land line and saw her that day and started my journey of specialists foe 2 months. no luck nothing could be done . i have been wearing a hearing aid now and can only say this phone has made life miserable for me and my wife. hearing aid is ok but nothing like my own hearing. is there a law suit out there if other people have this experience. if so please put it on the web site. i live in ontario canada. thank you for reading this john b.
Pice of friking shiiit, I change this phone with company warranty 2 time and I am going for a 3, Dont buy this is useless!
This Alcatel phone has to be the worst piece of garbage I have ever bought and I have bought some terrible phones. It doesn't recognise me typing sometimes. It doesn't open apps sometimes and it freezes constantly. Im trying to open different types of apps and the phone just can't handle it. When ur in a rush and need something like an order number for cinema tickets it just freezes. Doesn't recognise when u press something on the keyboard. This phone is so bad and it's so bad when u need it the most. I was on the phone with my friend and i could hear them but they couldn't hear me. This phone has to be the worst phone ever and is embarrassing that this phone is still on the market when it's so bad and piece of garbage. Should have been scrapped
It could be that I'm spoiled with having a note 4 from when it first came out + 2 years. But this phone is the worst piece of garbage ever. This shouldn't be available to the public, and I'm astonished I was able to type that. That's how bad this is.
The phone sucks not even a year with this phone and it over heats won't turn on and off sd card don't work they need to stop selling this phone
Just do yourself a favor , take warning to all of these negative comments. For they are not highly exaggerated or stretched even a little bit. If anything their all to generous. Just do yourself a solid and save your money and yourself some stress and frustration.
In regards to the Alcatel Ideal phone:
Made the mistake of purchasing this phone for a few days until I am able to get to AT&T for my real phone to be fixed. At first, I thought this was a steal of a deal, and upon first using it, everything seemed fine. However, I have not been receiving any text messages--even with my own SIM card inside the phone. Camera is also shit, and it appears that I am always in a dark room--even with every light on and screen at full resolution.
Bummed I chose this over a flip phone... at least with that, I would be able to be in contact with people. Poor form, Alcatel.
I bought the Alcatel One Touch about 3 months ago, and it stinks. I turn the phone off, but if I'm touching it anywhere, it dials some random number.....but it doesn't give you the screen with the hang-up button, you have to touch and touch and touch to get to one, and then apologize to whoever you called. Yesterday, it put someone on hold - I wasn't even holding it and when I got control of it, it hung up on them. I'm looking for a new phone. This is not a smart phone, it's a dumb phone - I think I liked my old senior citizen phone a lot better - never had these problems. Photos are awful.