Ok, after using this phone for almost a year, I want to say what I really think of it. Phone itself wouldn't be bad, if there was little support available. I contacted alcatel with few question, I got reply that seems to be written by three years old , not technical support. I tried finding tutorial on rooting this phone, only few people did it so far and some bricked it, so for average user it's too risky+no community support like applying cyanogenmod, it's unlikely it will ever move from vulnerable 4.1.1 v which is huge deal breaker since hrartbleed and so on. It would be very nice smartphone if it had little more popularity
Please help! Does anyone know how I can unlock 5020D when I did not register a Google account on it? Send to firstname.lastname@example.org. My 3 year old son took the phone and drew the unlock pattern wrongly several times. Now it's asking for a Google account before I can unlock it. I have put my Google account and password severally but it's not working.
Stivi Alb, 09 Feb 2014I have a problem with bluetooth. When I turn it on and when I want to sent any file it says th... moreI have a similar problem, bluetooth stops the connection to teh carkit after a minute or so, I suspect that it happens when it goes to standby modus to save the battery, Does anyone know how to avoid it from going in standby mode?
Anonymous, 10 Apr 2014Does anyone know how to get the earphones to work? I plug them in and the music still plays ou... moreThere might be something wrong with your phone ir you might be using a headset which is not compatible with this phone, as mine works perfectly well with a headset on.
Anonymous, 10 Apr 2014Does anyone know how to get the earphones to work? I plug them in and the music still plays ou... moreThere might be something wrong with your phone. As mine works perfectly with a headset on..
got this phone exactly a week now. So far so good, havent got experience any major issues. got good battery life as i cycled its battery when i first purchased it. anyone knows how to transfer songs and pictures from pc to my mobile iusing usb cable provided. Thanks..
Does anyone know how to get the earphones to work? I plug them in and the music still plays out loud.
It Sucks It Keeps On Turning Itself Off And Then We Cannot Access it again this happedn within the first few weeks of having it then a replacment lasted about two more months
Anonymous, 19 Mar 2014I'd like to know if anyone else has this issue. When I text someone, the phone will automatic... moreYes, I also experienced that same frustrating issue, but I figured out why it's happening... There is a proximity sensor left to the front camera, and when you are in the "messages", if you go over it with your hand it places a call to the person you are sms-ing. Try not to go with your hand over it, cause there is no way to turn that option off. By the way I am very satisfied with this Phone regarding price/quality.
I hate the phone and its warranty service; why? because it developed software problem within two months of purchase, gave it for repair, was told will get it back in 2-6 weeks, now it is more than 8 weeks still haven't got it. It is being sent from one repair shop to another, I don't know if they will ever fix it. My $80 deposit is still with them. I am shocked they cannot fix their own phone software problem. Please never ever buy this phone.
I´ve had bad experience with this phone, the battery doesn´t last, and it broke up with only a month of use, besides when you use it a lot or play a game on it, it heats a lottt
ot5020W not bring the 1gb RAM only brings 512mb proveen by me that I am a user of this model
I'd like to know if anyone else has this issue.
When I text someone, the phone will automatically place a call to that person. Very frustrating. Especially if I need to text and NOT call them.
Related; when the phone is turned on it's side, to use larger keys in the text app, it will place the call more quickly. I don't think the phone was designed to call someone by waving your hand, closely over the screen either.
I would not recommend this phone to anyone.
Anonymous, 06 Mar 2014Can`t connect via bluetooth, won`t exchange filestry to change function bluetooth 2 min to 1 min and try again
I puchased this phone 2 months ago, It really sucks. In my life i purchased first time Alcatel, and my experience is horrible. First of all the battery life is not the exact what has been mentioned in specification. Another big problem is its rebooting, it reboots always even if the call is in progress. I dont recommend this phone and never buy again any Alcatel
this phone sucks. if had it for about 7 months and the screen is cracked beyond belief its slower than a turtle stuck in molasses and the recording stopped working for snapchat. the first time i dropped it about 2 feet and it cracked everywhere. the phone is thick and bulky and odd shaped this phone sucks...ALOT