Anonymous, 10 Dec 2017I agree with your comments, but I have to add that for me ( after almost a year of heavy usage... moreI have to disagree with that I've barely had it for a year and it glitches is very slow and has quite low storage. On top of that it can't even tell me the right bloody time because the time app glitches too. It is a complete waste of time and I would not recommend this to anyone.
RCJr, 06 Jan 2018The phone is not so bad, Alcatel makes you regret the purchase though. The phone, unlocked, w... moreIf you could get a class action going against Alcatel, I would be willing to join it. In the last year or so, I have had to spend a great deal of time uninstalling the apps that automatically download, take up a lot of system space, corrupt and slow down the operation of the simple basic functions, and are completely unnecessary for those functions. It is also incredibly annoying that there does not appear to be any way of blocking the automatic installation. It has been very stressful, particularly as it took me a lot of time to research and work out what to do about these automatically downloaded apps forced by Alcatel.
For clarity, the apps in question are File Manager, Joy Launcher and Joy Recorder, each of which has a prior factory version that is perfectly adequate for the operation of the phone. It is frankly very bad of Alcatel to interfere uninvited in the operation of its phones.
(I never stop commenting)
I wouldn't say this phone is a solid choice anymore but this is my first phone, so I cannot recomment another. All in all, I'm not completely devastated by the phone but it is important to consider the problems with this phone especially when you are looking to buy. Just like buying a car.
I am here to update my thoughts and opinions once more on this phone. Though, it's still working (kinda) ok, I need to address a few points about the phone.
The RAM is still horrible but understandable since I am a heavy user. Some heavy apps will work perfectly fine but other apps will be terminated in order to save RAM. An app such as Messenger can be very useful because you don't have to open the actual Messenger app in order to read/send messages. Messenger let's you over-lay it's messages (It's hard to explain if you don't use Messenger). The phone's RAM limits this feature by terminating Messenger in order to save RAM. It can be infuriating at times while you are in the middle of typing your message, the Messenger app closes on you. The RAM overall is still bad and nothing much can be done except limiting yourself to medium to low apps, though, high apps are still possible. An important feature to all phones is "multi-tasking" which allows you to switch between apps without having to slowly load up apps. Limited RAM means you will have to slowly open up apps if you want to switch.
Before I explain this next problem, I'd like you all to know that these apps I have trouble with, I have little knowledge about them because I try to avoid these apps like a plague. I am unaware of Alcatel's situation when they decided to add many un-removable apps and ads but the problems are becoming apparent. The app "File Manager" from what I've read has a lot of ads and annoying notifications. "Apps", I have no idea what this app exactly does but it spams pop-up notifications along the lines of "You have many junk files" or "Clear up space in your RAM". Without touching the pop-up, you are switched to "Apps" where they tell you to enable permissions. This can happen while using Chrome or watching Youtube which can be very bothersome. Sure, you can return to your video and ignore "Apps" but the pop-up will always come back and interrupt your videos once more.
This may or may not be true but all the unwanted apps and ads may be the way that Alcatel makes money off these phones. "Since this is a cheap phone, they got to make money somehow". Though, this is speculation, I'm afraid that if this happens more on the future updates, privacy of the phone will become a major concern. Privacy is a very important thing to have and you must be willing to spend a lot more than 100$ if you want to protect your privacy. I am still holding my hope that the administrators will not go down this path.
One quick point about bloatware, as a heavy user I rely on many apps and the pre-installed apps posed little problems. But with each update coming with apps, I see that my storage is gradually building up.
Low but usable RAM, low storage (alleviated by buying an SD card), unwanted apps and pop-ups (Google apps weren't the problem), the phone should be restricted to medium to low apps and finally, there are privacy concerns involving a few apps and future updates (this concern is a mere speculation).
Sheng, 21 Sep 2017For those are looking to buy this phone, I will try to give moderate detail about my opinions ... moreExcellent smartphone, highly reliable, good battery life, and fast responding, camera should be better in low light, best budget phone by far!!!!
The phone is not so bad, Alcatel makes you regret the purchase though. The phone, unlocked, will be free of Carrier bloatware but Alcatel has decided that, if the carrier can't make your life miserable, they will. You will have useless shit on this phone that you cannot delete and some you can't even disable. When it performs a system update, you will get more of this shit and Alcatel customer service will basically tell you that it is too damn bad for you if you don't like it. But you can factory reset. I have had the phone for 6 months and they tell me I should factory reset again because of their system updates.
Bullshit. Alcatel, you have lost my business. I should be talking to a lawyer and others to look at a class action lawsuit against you. Especially since your bloatware makes my phone lose me money. I rely on my phone for work and you make it unusable. Show me where you let the consumer know about this before the purchase of you garbage. You don't. Along with Alcatel, your mother company loses any chance of getting business from me, and I used to love phones from that company (Nokia). Never again.
The worst phone I have ever used. Uncomfortable, slow, lasts 2 hours on a good day and has a broken headphone jack. Yeah. A BROKEN HEADPHONE JACK.
I agree entirely with Laura's opinion the phone is absolute rubbish. The battery does not even last 24 hours it has no space to download what you want but plagues you with unwanted apps. I have never had such a useless piece of equipment - not fit for purpose
Sheng, 21 Sep 2017For those are looking to buy this phone, I will try to give moderate detail about my opinions ... moreI agree with your comments, but I have to add that for me ( after almost a year of heavy usage) it works perfectly without a single issue, EXCELLENT PHONE for low money!!!!! Thanks Alcatel l!!!!
anon, 05 Oct 2017Do not buy this phone it is complete rubbish, I have had it several months now, had nothing bu... moreI have this phone for a year and it works perfectly without a single issue, EXCELLENT Phone for low money!
What an absolute load of rubbish. Do not buy or get on a contract. Not fit for the simplest of phone usage. Storage abysmal, joy launcher an utter nightmare, mediocre camera.
This is by far the worst phone I have ever experienced. It comes with no space and inserting a large space SD card doesn't help because you can't migrate most of the data. It's slow, the camera is rubbish and it aggressively downloads apps you don't want and cannot get rid of. I would rather be flayed alive than buy another Alcatel phone. If you're considering it, punch yourself in the face instead - quicker and less painful.
I am finding this phone very difficult to use because the on board 8 GB memory is almost full of Google stuff. It runs very slowly & constantly nags me to clean up memory & run boost. These clean up programs always find stuff to delete from Google apps I haven't used. There is no room to install other apps as most of what I want won't install on the SD card. I'm not doing anything special - I wanted a simple office phone, no games or even music.
Anonymous, 31 Oct 2017I only have one advice: avoid this phone like the plague! Quite simply the worst smart phone I... moreI have POP 4S and the battery issue in mine is related to this software (joy launcher and others). Whenever I reset it, the battery won't drop below 90% in 24 hours. But then it updates to this ad polluted utilities and the battery is drained within hours.
I only have one advice: avoid this phone like the plague! Quite simply the worst smart phone I have ever had. Before this I had the Alcatel Pop C3, and that was a perfectly decent budget phone. The Pop 4 is a completely different story: freezes up all the time, the keyboard takes years to come up, and the firmware is saturated with obnoxious and intrusive ads. 5 months after buying it, my battery is starting to give out from one day to the next. I can't imagine that in 2017 someone is selling a phone as bad as this. I've contacted Alcatel for a solution to the battery issues... hopefully their customer service is better than this product. But if they don't come up with a solution real quick, I'm just giving up and buying a new phone. What a waste of time money. Shame on you Alcatel!
Absolutely horrendous phone the keyboard takes ages to come up and the loudest noise is so quiet now I've replaced it one and I've hardly had it a year. When ur typing the keyboard just gives up and goes away so u have to wait another ten fricking minutes for it to come back up. The back camera is okay but the front is terrible and makes your skin look discusting. All apps are laggy iplayer and YouTube just pause themselves and is so annoying. I don't recommend this phone AT ALL. It's a waste of money and time I would rather spend more money for a phone that actually works all these good comments on here must have been paid because it's all lies. NEVER AGAIN ALCATEL. WILL BE GOING WITH APPLE