My wife & I have used and owned mobile phones for about 20 years, and nothing compares with the two Alcatel Pop 4 phones which we have owned for nearly two years, and have only just avoided being modified with a hammer (end of contract nearly in sight - hooray!).
After the first few weeks the incessant updates started, changing the apps drastically from quite usable basic ones to almost unusable apps (Candy Gallery an the appalling Joy Launcher for instance). The keyboard is sometimes ok, sometimes unresponsive. The three off-screen buttons work some of the time. It's just an awful phone to try and use.
The bloatware ensures that most of the 8GB storage is already used up, so we have had to choose just one or two apps to have on the phone - they are a bit like luxury items, but stringent housekeeping keeps the phone fairly usable.
The SD card has now lost half of the photos as a result of trying to upload them for backup, so it's getting worse. Our contract provider (Tesco Mobile) has been exceptionally unhelpful during all this.
We have never had any problems like this on our prevous Nokia, Samsung, Sony or LG phones.
Avoid Alcatel like the plague!
I am typing this on my Pop4, and just using the keyboard to type this is making me want to throw the phone against a wall. I have read a few of the comments and have to agree with them. The keyboard alone slows my phone down, like, it just crashed and locked itself whilst I was typing this. I managed to push the device into holding five medium sized apps and cannot download any more due to the horrendously low storage. Sometimes when I am scrolling through a news article, the phone would do things that I don't want it to, like open messaging or come out of the article. The cameras on both sides of the device are the worst I have ever used, meaning I have had to put my photography on hold until I get a new, better phone. The preinstalled apps are very obnoxious, meaning that you have to restore them to factory just to update one app. I do not like Apple products, but I would rather have an iPhone than the vomit in the form of the Alcatel Pop4. The only good things I can say about it is that the speaker is okay, you can hear someone on the other end of a phone call clearly and the flashlight is decent
There is one type of person who will think that this phone is okay , the people that only use their phones to call and message people.
This phone is a disappointment.
The rear camera is okay for the phones price but the front is one of the worst cameras I've ever seen ( it even has a glitch that happens often that makes the colours a bit more brown, it makes me look like a potato XD )
1 GB of ram won't be enough for anyone , the moment you exit from an app everything is lost and you have to load the app again , the CPU is bad as well.
Sometimes the phone crashes at random times.
( Also expected lagging in pretty much any app out there )
If you have sweaty hands the screen is gonna start freaking out.
8GB of internal storage , why Alcatel ... Why are you doing this to me?
( Keep in mind that the storage you can actually use is about 1.1 GB )
The list of bad things about this phone is endless, but not everything is bad.
The phone doesn't look that bad , it has an led light for the front camera which I didn't expect ( mainly cause it sucks almost in everything else ) and a few little things here and there that are okay for its price.
That being said , I don't recommend this phone to anyone.
Do your research ( ~ v 0 )
i have had this phone for over a year and it is the worst, slowest device on the market. It is so slow that i have gotten used to waiting 2-5 minutes for basic apps to load up. my advice, put in a little extra money into your budget, there is a big jump up in quality between these lower tier £100 ish phones and the £300 mid-rangers. You can even find top quality phone that competes with £400 plus ones. Do a lot of research into finding the best device for your budget.
So pleased to be getting a new phone
For everyone who has to suffer with using this piece of crap phone I wouldn't even give to my worst enemy, I have something to cheer you up. When I get my new phone, I shall stream a video of myself destroying the phone with a sword.
terrible phone, seems fine at first but gets so horrendously slow and unable to use because of how slow it is, also the camera is super grainy
I REALLY HATE THIS BRAND! (plus there's no storage) The phone is ugly and makes peple say: EW what brand is that!? Ya know? I recommend Apple all the way
Anonymous, 29 Apr 2018Bad phone , software updates have f*cking viruses in it.WTF ALCATEL. Built quality is horrible
Absolutely useless can't say much more that. I wouldn't recommend Alcatel to anyone.
Bad phone , software updates have f*cking viruses in it.WTF ALCATEL. Built quality is horrible
Anonymous, 10 Dec 2017I agree with your comments, but I have to add that for me ( after almost a year of heavy usage... moreI have to disagree with that I've barely had it for a year and it glitches is very slow and has quite low storage. On top of that it can't even tell me the right bloody time because the time app glitches too. It is a complete waste of time and I would not recommend this to anyone.
RCJr, 06 Jan 2018The phone is not so bad, Alcatel makes you regret the purchase though. The phone, unlocked, w... moreIf you could get a class action going against Alcatel, I would be willing to join it. In the last year or so, I have had to spend a great deal of time uninstalling the apps that automatically download, take up a lot of system space, corrupt and slow down the operation of the simple basic functions, and are completely unnecessary for those functions. It is also incredibly annoying that there does not appear to be any way of blocking the automatic installation. It has been very stressful, particularly as it took me a lot of time to research and work out what to do about these automatically downloaded apps forced by Alcatel.
For clarity, the apps in question are File Manager, Joy Launcher and Joy Recorder, each of which has a prior factory version that is perfectly adequate for the operation of the phone. It is frankly very bad of Alcatel to interfere uninvited in the operation of its phones.
(I never stop commenting)
I wouldn't say this phone is a solid choice anymore but this is my first phone, so I cannot recomment another. All in all, I'm not completely devastated by the phone but it is important to consider the problems with this phone especially when you are looking to buy. Just like buying a car.
I am here to update my thoughts and opinions once more on this phone. Though, it's still working (kinda) ok, I need to address a few points about the phone.
The RAM is still horrible but understandable since I am a heavy user. Some heavy apps will work perfectly fine but other apps will be terminated in order to save RAM. An app such as Messenger can be very useful because you don't have to open the actual Messenger app in order to read/send messages. Messenger let's you over-lay it's messages (It's hard to explain if you don't use Messenger). The phone's RAM limits this feature by terminating Messenger in order to save RAM. It can be infuriating at times while you are in the middle of typing your message, the Messenger app closes on you. The RAM overall is still bad and nothing much can be done except limiting yourself to medium to low apps, though, high apps are still possible. An important feature to all phones is "multi-tasking" which allows you to switch between apps without having to slowly load up apps. Limited RAM means you will have to slowly open up apps if you want to switch.
Before I explain this next problem, I'd like you all to know that these apps I have trouble with, I have little knowledge about them because I try to avoid these apps like a plague. I am unaware of Alcatel's situation when they decided to add many un-removable apps and ads but the problems are becoming apparent. The app "File Manager" from what I've read has a lot of ads and annoying notifications. "Apps", I have no idea what this app exactly does but it spams pop-up notifications along the lines of "You have many junk files" or "Clear up space in your RAM". Without touching the pop-up, you are switched to "Apps" where they tell you to enable permissions. This can happen while using Chrome or watching Youtube which can be very bothersome. Sure, you can return to your video and ignore "Apps" but the pop-up will always come back and interrupt your videos once more.
This may or may not be true but all the unwanted apps and ads may be the way that Alcatel makes money off these phones. "Since this is a cheap phone, they got to make money somehow". Though, this is speculation, I'm afraid that if this happens more on the future updates, privacy of the phone will become a major concern. Privacy is a very important thing to have and you must be willing to spend a lot more than 100$ if you want to protect your privacy. I am still holding my hope that the administrators will not go down this path.
One quick point about bloatware, as a heavy user I rely on many apps and the pre-installed apps posed little problems. But with each update coming with apps, I see that my storage is gradually building up.
Low but usable RAM, low storage (alleviated by buying an SD card), unwanted apps and pop-ups (Google apps weren't the problem), the phone should be restricted to medium to low apps and finally, there are privacy concerns involving a few apps and future updates (this concern is a mere speculation).
Sheng, 21 Sep 2017For those are looking to buy this phone, I will try to give moderate detail about my opinions ... moreExcellent smartphone, highly reliable, good battery life, and fast responding, camera should be better in low light, best budget phone by far!!!!
The phone is not so bad, Alcatel makes you regret the purchase though. The phone, unlocked, will be free of Carrier bloatware but Alcatel has decided that, if the carrier can't make your life miserable, they will. You will have useless shit on this phone that you cannot delete and some you can't even disable. When it performs a system update, you will get more of this shit and Alcatel customer service will basically tell you that it is too damn bad for you if you don't like it. But you can factory reset. I have had the phone for 6 months and they tell me I should factory reset again because of their system updates.
Bullshit. Alcatel, you have lost my business. I should be talking to a lawyer and others to look at a class action lawsuit against you. Especially since your bloatware makes my phone lose me money. I rely on my phone for work and you make it unusable. Show me where you let the consumer know about this before the purchase of you garbage. You don't. Along with Alcatel, your mother company loses any chance of getting business from me, and I used to love phones from that company (Nokia). Never again.
The worst phone I have ever used. Uncomfortable, slow, lasts 2 hours on a good day and has a broken headphone jack. Yeah. A BROKEN HEADPHONE JACK.