Glad to see I am not the only one unhappy with this phone. Cannot take a photo (unless its a selfie) not for me ! .cannot put it on silent. Hardly make or receive a call or text,BUT now I am getting message phone storage is full. and to clear some resources. Been on CHAT line , no help. I am elderly. I can only follow simple instructions. Wished I had never signed up for this contract. Anyone advise me how I can break this contract. Thanbks.
Got one for my daughter. Put on WhatsApp and want to put on Messenger. But it says not enough room for both. Have an SD card formated as internal but it wont use the space for either app. Any addvice?
I like the phone in ways,but it's 2 biggest faults is its camera not great and the memory is a joke,but apparently some people have had success formatting an sd card,but others haven't,I have ordered one and should have it soon,and if it works Ile be happy with the phone, shame about the camera tho but it's passable,but if this SD card doesn't work then the phone is useless.
Daveybabes, 29 Sep 2016Am I the only one having success with this phone? I rather like it and does everything I need... moreHi if I format an sd card will my apps that I download automatically go on the SD card,and all my photos and videos etc,also I ordered a 16g SD will that be enough? Your the 1st person who seems to have successfully solved the memory problem,teach me lol thanks for any help you can give.
Faf, 22 Dec 2016Had this phone 4 a week n can't find ow 2 put it in silent mode can anyone help plz?When on the home screen pull down from the top and it gives u different options like WiFi, Bluetooth, alarms only etc etc. Click on the alarms only & it will give you options for on hour or until you turn it off. That is the silent mode
Faf, 22 Dec 2016Had this phone 4 a week n can't find ow 2 put it in silent mode can anyone help plz?
simply, the button for the sound back to the end
Had this phone 4 a week n can't find ow 2 put it in silent mode can anyone help plz?
The Alcatel Pop 4 was made in 2016 with a 8mp camera and some phones made in 2013 have an 8mp camera... Rubbish!!! As well I all ways get 'Unfortunately ... Has Stopped. It is also really slow, laggy, etc. I would recommend you to get a better brand EG Samsung, Apple, Microsoft etc.
When I bought the Alcatel Pop 4, it seemed like a good deal ..... few pounds cheaper than the "equivalent" Samsung. How very wrong I was ----- Selfie camera is out of focus and, it seems, there is no way to focus it. |Also, Despite following instructions regarding SD cards, the phone just will not use it ...... Waste of money and a classic case of "false econ
omy" ..... lesson learnt. Stay away from Alcatel : useless PS almost impossible to get a case for it, as well ....
I'm afraid to be so bold, but this phone is absolute rubbish. No storage capability even with S.D card, the main issue I have is video audio quality on play back, totally distorted and muffled. totally regret upgrading from my trusted Motorola to which I'm going back to..
My God this has been my second Alcatel phone and this phone has been so bad. I would constantly try and open apps but it takes so long to open any apps. I was trying to talk to my friend but i could hear him but he couldn't hear me. It freezes constantly every time. This phone is garbage and I would highly recommend keep your money and buy something else worth while not this garbage.
Lisa Lisa Mjay, 30 Nov 2016The Alcatel POP4 is loosing power so quick and has to be on the charger for as long as you use... moreuseful information for how to charge mobile phone battery;
li -ion batteries work better when you are not used to the end 0%,but most to 25 % and then put the battery to charge75-90% , ( why?)
lithium-ion batteries have a rated lifetime of somewhere between 500 and 1,500 charge cycles.
so if it reach 100% or less then 25% then it lose 1 cycle.(the user runs it down all the way to zero before recharging) can degrade to 70 percent of its original capacity in 300-500 cycles
With a DoD of 25 percent, where the user plugs it in as soon as it gets to 75 percent remain, that same battery could be charged up to 2,500 times before it starts to seriously degrade.
Charge a little bit whenever you can.
Lithium-ion batteries don't respond well to being charged all the way up and then run all the way down. They take much better to little bits of charge here and there.
What's far more dangerous to a battery's well-being is heat. Lithium-ion batteries despise heat.
Battery consumption depends on the applications you have installed on the phone and working in the background, even if you do not use the phone. such as; facebook, instagram, messenger, if you delete these apps and use them through the browser , thus saving up to 40% of the battery (day)life , the display put on minimum brightness and wi - fi, bluetooth, use it when you need.
Phone came without user instructions. Can't receive incoming calls. Taking it back to place of purchase. Don't want it.
The Alcatel POP4 is loosing power so quick and has to be on the charger for as long as you use it. Purchased the phone mid-September but it's annoying. don't know what to do with it anymore. Even if I use "Clean Master" the space isn't there as advertised and battery span. I found this to be worse phone in this era even though it has good features.
Hello and am from Ghana.
Please i bought this product for about 3 months ago and just last two weeks i mistakenly let it fell in water and now i can't see anything on the screen. I sent it to a repairer and he told me the screen is damaged so i have to buy a new one to be replace.
I have search every place that i know for one but to no avail.
Please i would like to know where in Ghana i can get one to buy? I need it badly.
Music keeps stopping and starting when it feels like it. As well as that, there I 8GB internal storage. What is wrong with them. There was an 8GB model iPhone 2G and it worked better than this. Seriously, I put in a 32GB as card and formatted it, and it still says i haven't got enough storage. If you want to get a better phone, get an iPjone or a Motorola G4 play. Theyre better