Bought one (Aug 2016) to replace my 5 year old Alcatel one touch idol S 6034R. The Idol S was running Android 4.2.2 which was too old to run some new apps like BT Sport which needs 4.4 and above. Was looking forward to new 'better' functionality of Androids latest version 4.6 Marshmallow. Well, cant believe how bad it is !, ... things may look a bit sexier but functionality is nowhere near as simple and intuitive as it used to be on my old phone/version. Don't know who to blame, Alcatel or Android developers. Lots of small issues but by far the biggest problem is not being able to choose 'Primary Storage Location for downloads' as on the old phone and getting msg 'Not enough space to download App, move some apps to SD Card to free up space', ... would be nice if you could but only some apps can be moved, so its not long before the same msg re-appears.
I've spent a week doing numerous Factory Resets and starting again with no success, but have now found a possible solution on the Alcatel Support website. it suggests 'migrating data' in 'Settings' 'Storage' 'SD Card' and the Menu Icon, ... what this poorly named option actually does is not just migrate a small amount of data as it first implies, but moves most folders from Internal Storage to the SD Card. So now it looks like it might be better, but apps still seem to download to wherever they want and still and don't always allow movement to SD Card. So after all this I'm still expecting the same problem in the near future.
On the old phone choosing primary storage location and moving apps was simple.
How can companies release software as bad as this ? , ... I just cant believe it.
Baze, 11 Aug 2016Dont buy this phone! Internal memory is 8gb but when you turned on the first time all aplicat... moreGood afternoon,
I had an Alcatel Pop 4, too.
There was the problem, that it clicked for example on some pages on links by itself. So I brought the phone back to the store where I bought it.
I know probably a solution:
Go to Google Play Store, there to Settings and disable automatic updates. There are three or more possibilities: 1.) update only when on WiFi 2.) update automatically and 3.) never update. I recommend to set it to "never update automatically". It's because WiFi is dangerous especially for downloading of apps.
Then go to the settings of your phone, go to apps, go to "all apps" and go to an app you who has a significant number of mb, for example 10 mb. Now click on "uninstall updates".
Please tell me if it helped.
Baze, 12 Aug 2016Thank you Pane for your help. I have tried to solve the problem but there is no option to move... more
have you tried this , settings , apps , select the application that you install or an existing , open , and there appears a possibility to move sd card . Some can and some can not be moved , or try with all
For basic phone to call or text someone then buy this or give to a really old person. It is definately not suited for business where I need a phone for emails, Calendar, Agneda, Tasks, Bluetooth to connect to my car's onboard voice recognition. There is no use trying to download a better app because I have tried 7 of the top 10 email exchange apps that cannot function properly with restricted settings. As mentioned before there is only 700mb of internal memory left after it is turned on and I can't opento my SD card for additional files. I normally spend a lot of time researchin phones but as it was i needed a phone urgently after my SG met an unfortunate fate. It looks and feels great but that is as far as it goes. Do not buy this phone it want more apps and do more things!
pane, 12 Aug 2016 your name indicates that you are from Macedonia , I hope I'm not mistaken , but ok we're g... moreThank you Pane for your help. I have tried to solve the problem but there is no option to move aplication from phone to memory card like other phones. Thank you again
Anonymous, 11 Aug 2016Hello, I'm again the user who wrote about the problem with the phone clicking by itself, dr... moreyour phone is infected because when doing things by itself it is an indication that the virus gives commands to the operating system , the only solution is to install CM Security , which will offer to install another program that kills viruses , it is impossible to write the name, because if this text to be deleted , here only the first word ' stubborn ' ' signs on the play store then install and solve your problem
Baze, 11 Aug 2016Dont buy this phone! Internal memory is 8gb but when you turned on the first time all aplicat... more
your name indicates that you are from Macedonia , I hope I'm not mistaken ,
but ok we're going to solve your problem with the internal memory which is 8GB and you should know that the operating system takes more than 5GB , then all applications and games also take up a lot of memory. because of that it's best to see which apps and games you do not need to delete them , or they you can not delete it , then do ''disable''for those apps so you can increase the internal memory of the phone , the other option is if you put micro SD card and some applications it is possible to switch from phone storage the SD card so that it will take very little of your phone memory. i hope I've helped.
Dont buy this phone! Internal memory is 8gb but when you turned on the first time all aplications make update and you will left only 700 mb free memory
I'm again the user who wrote about the problem with the phone clicking by itself, dragging down the notification bar...
Yesterday I was at the Service Apres Vente of Fnac. The man looked at the phone but unfortunately couldn't find the errors. But he gave me a ticket of a value of 120 or 130 euros. I'm really not happy about that, but better than nothing.
I bought last week an Alcatel Pop 4 for 130 euros at a Fnac store in France.
Browsing the internet with this phone is terrible. It drags down the notification bar several times and with a sec of distance, clicks on links and marks texts. All this BY ITSELF WITHOUT MY DOING.
The terrible thing is: it only has the problem on some web sites on WiFi. When using 3G or more it has it on more websites. Like it has only on some pages I cannot prove it. I was already at Fnac. The man at the Service Apres Vente of Fnac said, that I need to prove it. I cannot prove it. It's so terrible.
The phone has this problem using Chrome and Opera. On Firefox it has not often this problem. But Firefox is slow (at least on this phone) and needs maybe more data. But at least one can surf with Firefox.
I'm so disappointed of Fnac and Alcatelm
Pablo, 28 Feb 2016Specs are incomplete. LATAM variant comes with 1.5GB of RAM and better camerasWhat? i mean what do you expect for a cheap budget phone? alcatel pop 4+ has 1.5 gb ram and better camera if you have a little bit of money to spare or if you got more money you can buy alcatel pop 4S which have much better ram,battery life,performance and camera
Ey! I just bought this phone yesterday and it's really great for a budget phone.I have no problem at all,the battery is geat the charging is fast the camera is good for a budget phone.Speaker are also great.the only problem is the sensitivity screen it's pretty hard to swipe and type but i found a solution just go to the setting and then tap language and input,At the very button is should say pointer speed.Tap it,increase it for more sensitivity and decrease it for less sensitivity.
I bought the POP 4 three days before. It's a nice device. The appearance and the functionality are very good. The size is the proper for all the users. GPS, WiFi , calls, battery, touch screen, camera, etc. are also good. The only serious problem I met is the speaker. I tried almost all the sound boosters and I compared it with many other smartphones and tablets.
Zodiaxz, 18 Jul 2016is there anything i can do about the ram ? sometime its always take like 98% of ram so freakin... more
that ram memory is important for the operation of the phone , but processor is the brain that gives commands to the program and when the program is burdened with many applications , then the speed is limited and the program is slow work , so free internal memory of unnecessary programs or the best to do factory data reset, but first save all personal data , such; image, mp3 ,video ,contacts, etc in the PC or SD card and pull it before you do reset
Gary, 31 Jul 2016Touch screen not sensitive enough when typing or swipeyou could boost the sensitive touch in developer mode or install SGS Touchscreen Booster
sheila, 24 Jul 2016how do you answer the phone from the sleep position (dark screen)when it rings tried all i kno... moresheila, to solve this problem ( dark screen ) thurn off the phone , then remove battery for 1 min, after put it back and start the phone , problem is solved.
sheila, 24 Jul 2016how do you answer the phone from the sleep position (dark screen)when it rings tried all i kno... morepress the power button, to wake up Then answered the call with the touch and drag to the green handset icon . However, given the answer to your question is sufficient