always go to setting clear data before uninstalling every apps
Janis, 08 Jun 2015I just had an experience with my phone yesterday. It suddenly turned off and when I turned it... moreHi just want o reinforce your concern. I also experienced the same problem and couldn't find any solution as of this moment. Would appreciate any help from the experts here.
Kjmarin, 01 Jul 2015Hmm..same goes to my phone. Somebody plz help us!!! reset device to factory specifications. find how in 'alcatel help' icon.
I'm using a pop c9 and my phone is always storage low even I uninstall all the application, just like their is program eating my phone storage!! need help
Im having problems i have brought this as a 2degree but tryed a skinny sim it searchs but then says try agen later i rang 2degree they say its unlocked to other networks??????????
hi guys can you please help me. my sim 1 is ime block, can anyone help me, i cant use any sim card cause its blocked
Gnej, 15 Jun 2015Hi I purchase popc9.i observed that it's battery don't last long. Does anyone experienced it ... moreI have had mine for 10 months or so, and the battery lasts forever. I can use it for about 12 hours. (Music, youtube, ig, etc).
My data and WiFi switches on automatically.. Even though I switch off manually ..it turns on again in 10seconds...any idea why?
AnonD-408461, 21 Jun 2015My WiFi ON and OFF. Literally time to time :(Check your router for wi - fi , or check whether the other router works well , and if the mobile internet , it depends on the network coverage
Gnej, 15 Jun 2015Hi I purchase popc9.i observed that it's battery don't last long. Does anyone experienced it ... more Yes, you're right that the battery is draining fast because of the wide phone screen. Too many running apps all at the same time is also another reason for these. You can try using the ultimate power saver but it will only allow 4 running ups on the phone. Try downloading a battery saving app and it helps a lot..
Hi, Im using POPC9,
just want to ask why is it my phone when i touch it, it touched many icons, and open differently instead the icons open freely.
Hi I purchase popc9.i observed that it's battery don't last long. Does anyone experienced it too? Or do u have any other issues about the unit because I'm planning to sell it.
Charm, 11 Jun 2015when I download some application from play store there always appear insufficient on your devi... moreHi, I have the same problem before, mine is an 8GB SD card...I unmounted the SD card then remove it and have it inserted back..it resolved the problem...
Charm, 11 Jun 2015when I download some application from play store there always appear insufficient on your devi... moresd card has nothing to do with the applications you want to install,from playstore, because when the application is installed then goes to the internal memory, later, some applications can move to SD card and some is not, but when you move apps to SD card still remains a part of the internal memory.chek your sd card is valid. restart the phone and go to file manager to chek phone storage available and SD card available. maybe factory reset could resolve the problem . if not then go to service.
Ajis, 11 Jun 2015hey, I'm using the pop C9 and now I have a problem, everytime I charge my phone my home, back ... moreIf you have screen protection removed.
if not then Restart the phone.
if that does not help then go to service
when I download some application from play store there always appear insufficient on your device which is i don't have any application downloading on my phone i have SD card 4GB memory on this phone.. what is the main reason or problem for this? thank you and best regards.
hey, I'm using the pop C9 and now I have a problem, everytime I charge my phone my home, back and many botton won't work and the I have to touch it hard on the screen, hope u understand what I'm trying to say.please help me
Janis, 08 Jun 2015I just had an experience with my phone yesterday. It suddenly turned off and when I turned it... moreGo to the File Manager, phone storage , open - mtklog folder , open , and there are 4 folders . ( Config..mdlog..mobilelog..netlog ) open separately and delete their entries , ( means just what 's inside the folders.