After months of using the phone, it suddenly says that the internal memory already run-out, did reset the phone factory settings but still doing the same thing. Now it doesn't have any applications or if there is just only a few. The phone will no longer take picture as the memory error will prompt. checked the storage and almost all memory is through the internal memory of the phone, applications cannot be even transfer to the SD card. Any possible virus maybe that had affected the phone? or is it just defective??
pane, 04 Jan 2016Athena
I know more than a year ,
and now it seems you made ​​a mista... more
but if you did not do root your phone , then try this
hold down the volume up key and press power key at same time
until the screen lights up to boot the device with recovery mode ,
and then press volume up\down to select the wipe data factory reset.
this will erase all personal data from internal storage.
Athena, 04 Jan 2016After a year of using my Alcatel Pop C9, the phone suddenly reboots itself when I am playing g... moreAthena
I know more than a year ,
and now it seems you made ​​a mistake
you did root on your phone, and now it is useless ,
read my text below your
it is sad but in 2015 there are over 900,000
smartphones infected with the virus.
Try my suggestion below
After a year of using my Alcatel Pop C9, the phone suddenly reboots itself when I am playing games and the worst thing the audio is not working, cant heard anything unless I'm not using a head phone...have used the phone with such care, haven't drop it nor flashed it with any liquid...anyone knows the remedy for this issue?
Alcatel haters, 29 Dec 2015This phone is crap piece s hit and i wonder why people like this phone for me its a crap, why ... morephone is infected with a virus and trojan malware,
because you did ROOT the phone ,and made brick.
this virus that sticks to your phones internals .
Most anti -virus software will not even work,
but Cheetah Mobile has created a specialized tool to kill Ghost Push.
I have not tried it but you do not have a choice ,
so try it, or go to an authorized service center and ask for you to install new software .
a lesson not to do ROOT on the phone because it is waiting for you .
This phone is crap piece s hit and i wonder why people like this phone for me its a crap, why its auto download app and when you uninstall the app inside this phone than you shutdown this phone and then boot it up the app suddenly came back and this make me so annoying
DHON, 04 Dec 2015why my alcatel pop c9 has only 2gb memory?2gb for OS and 2 free to you
Anonymous, 20 Dec 2015Whats the latest software update of Alcatel One touch Pop c9?remains at 4.2.2 and it is possible to add up to 4.2.3 also known as ( 4.3) with a program that is on the official website of Alcatel .
Means no upgrade for the 4.4 kit -kat , because the internal memory is very small , and there is no room for more . Enjoy with 4.2.2 J. B is excellent .
Princess, 03 Dec 2015My internal memory is draining even though I'm not using it. And because of that, I am unable ... more
first of all you have to do is put the SD memory card if possible class 10 , with 4gb , or 8gb or 16GB . then follows;
1- settingd- storage - cached data- clear for all apps .
do this every day.
2. Settings - Applications- all - and here, all those applications that you do not use ,' uninstall or move to SD card , but there are applications that you can not be transferred into the SD card so if you do not use them then do ''Disable''. Do not be afraid to do this because this is only release internal memory and the applications that are within the program that you can not delete them.
The internal memory is 4GB and is divided into 2GB for android program and 2GB for installing new applications and ( for, picture videos, games ,etc.) means there is not much space so all those unnecessary images videos, games etc , that are in the phone's internal memory transferred to SD Card , or PC or delete them.
My internal memory is draining even though I'm not using it. And because of that, I am unable to do other activities on my phone since its already full and cannot able to open any application. I hope you can help me with this.
leksheng, 02 Dec 2015My c9 google services,google play store and google play not working at all.when I open,it does... moreHere's what you can do when the Google Play Store doesn't work ,
explanation with pictures and instructions.
open this link ; https://www.androidpit.com/google-play-not-working
Maldita, 02 Dec 2015few commands on Camera setting.. Maldita , if you are not satisfied with the standard camera app , then go to PlayStore and download ''CAMERINGO'' application , - this is one of the best free apps for the camera , of course the payment has more features but this one which is free comes with a lot of options so try it and enjoy it.
idk, 02 Dec 2015I cannot receive/ send a message. also a voice call. Why is that?to idk , Follow this procedure; settings , more , mobile networks , network operators , select manually or automatically , your operator for mobile connectivity .
My c9 google services,google play store and google play not working at all.when I open,it does not open at all.it makes me can't play and download anything.
pane, 25 Nov 2015for camera flash problem;
open camera, settings, and restore to defaultsfew commands on Camera setting..
Dimitar Berbatov, 21 Nov 2015Hello guys,pliz help me to fix my alcatel pop c9,,,it can't on..I buy this phone 2 months ago.... morefor blank screen problem;
Turn off the phone and wait for 1-2 minutes and turn on again. This should solve the problem. and off the phone once a week overnight.
This has nothing to do with your problem but, Keep the battery between 30 % -90 % to prolong battery life.