By law all companies must provide a grace period for products.
Online purchases normally have a 14 day return period because the consumer has not physically seen the goods at purchase, they may change their mind once they get their hands on it properly. Apple online purchases have this 14 day return period so I'm sure they'd offer it on their iPhone.
inn store purchases usually have a 7 day return period because you have seen the goods in person and chosen to buy it.
During these periods you can get an exchange or full refund if you have changed your mind. But the product must be in as new condition, any marks on it and you're stuck with it.
O2 CANNOT pick and choose which products they offer return periods too I'm afraid thats against the law.
But usually in both cases you have up to 28 days after the purchase to exchange the product if it is faulty.
Spoke to area manager, YES customers will have the 14day cease contract that all normal contacts have aswell as the refund for failed credit check.
I am setting Hotmail E-Mail account on the IPhone and need to know:
INCOMING MAIL SERVER
OUTGOING MAIL SERVER
1. Host Name
dunno what t-rex is on about but i had my training last night and the only time you get to return it is if you fail the credit check. So don't think you can bring it back the 14 day return policy on o2 does NOT apply to the iphone.
T-rex you need to check your training. You can only return the iphone if you change your mind if you got it online!
Credit checking will be much easier to pass for those who have bad credit ratings :-)
No You can return the h/set within the 14 days of purchasing the iphone and for those who are buying the h/set for a present and are over the 14 days they will be given a voucter which will enable you to return your h/set if your not happy for what ever reason.
The scoring criteria on equifax has also been placed
I've had the Iphone training so who ever is saying you can't send the phone back once bought for what ever reason must be well confused or stupid :-)
Also bear in mind once you cancel your contract adfter the 18 months your h/set will become a BRICK and you will only beable to use the iphone as a ipod :-) hope you all have a happy day
We got 5 demo units in the other day, but we can't show customers till launch. I am impressed with the handset, browsing on the net is really easy. Athough it's a bit odd that you can't view youtube using the built in browser, but then again I guess that's why there's a seperate youtube button.
i had my iphone for 4 day's now..i recently has N95, i show my iphone to my friend im very proud of showing it..and he show's me he's fake touchscreen china phone..man that thing has bluetooth transfer and the volume is much much louder to my iphone!!! and tv receiver too!!!! that crap china phone has more function than my iphone!!why apple... why!!!??
The iPhone is being launched at 6.02pm on Friday 9th November, I'm sure you can work out where the 02 came from!
to the person who made the comment about returns,you can only return the iPhone if you fail the credit check on itunes and have proof!
If the iphone had a +5 Megapixel camera, 3g and mms capabilities and a flashplayer then I would of definately of got the h/set.
I'm going to get a ipodtouch which is the iphone but without the phone.
I'll stick with my N95 for now until sony or Nokia bring out a killerphone
i had my iphone for 4 day's now..i recently has N95..the iphone is undoubtedly beautifull. but man it's no comparison to N95.. i miss my bluetooth file transfer..and the simple way of forwarding a message is not available..i want file transfer via bluetooth it's very important to me. i use it to my work.
to se23,,another thing is s/e fans keep buying the same old thing only slightly better specs and just become bored after few hours, same as n95 before that they bought n73 n80 etc no different really,,wat they dont do is broaden their horizons and try something different like ive just bought the o2 cocoon and its brilliant and totally different and thats my point,,,,your not buying this for top secs your getting a new interface etc with gorgeous screen,,something completely new..After this i may get a blackberry cause ive never used one and it will be a new experiance again...
So wat im saying is this ia new in its class its different from wat you hav used before and thats the point and altho i have not seen it in flesh or held it it just is such a smooth phone but coming from a new angle just like the new b&o/samsung seranata its just something different from the norm
yeah all you haters talking crap. I had n95 and iphone dont have all its features but the the iphone is a masterpiece. I love it and have no plans to trade it in or sell. It reminds of when I used to visit the n95 thread and people talking rubbish about the n95 on there. Just give up and get a hobby. research the phone if ur ok with specs go for it. If not shut up! I personally dont go onto other threads and talk crap. And God is not an issue here so why go there.
There are some crackpots on here ,,if you do not like it go away stop boring us,,anyway in Preston it says on sale after 6.02pm but could not get in shop it was too packed but does this mean friday or thursday after 6.02pm????
cannot wait !!! its still a unique gadget, bog off if you do not want it or hate it it will sell and people will be impresed