Asus FonePad 7 users need to submit their handset to the nearest service centre. They will copy a log file from the device and send to PSD team. They are working on a new update.
They will use the FonePad to detect the problem and try with new updates and tweaks which may also damage the phone. If they damage it they will replace the motherboard.
But my question to Asus is why don't they test the update on their own device prior releasing an update?
Everything is working fine except a basic functionality is calling or sending messages.
It's more than a week gone after the update hit the FonePad users. But still there is no solution.
Don't you think Asus must refund our money back and take their devices back to test and deploy updatesprior releasing a new update or new model.
After update 6.4.2, gyroscope is not properly work, it works after when screen rotation is on & then u restart yur tab. But networks work fine, i m reliance postpaid usr
Absolutely no network connectivity after last official OTA update from ASUS. No idea what is going on? I am from Africa... Not that easy to get to ASUS support centre, please provide solution or workaround. This Asus Fonepad 7 is brand new...
Facing same issue , post updating 89mb update fonepad not catching network, Asus contact Center says you have to bring and leave the same for a day, pathetic and unprofessional , seriously how can they release an update without testing
Asus Fonepad 7 India ME372CG. After the 89mb update, all gsm networks working on 1800mhz band wont function. Networks on 900mhz band shall work fine. In Mumbai, Vodafone and MTNL will work fine even after the update. However other network service providers like airtel, idea, reliance etc. won't work since they use 1800mhz band. Hoping a fix asap! Dunno how these stupid people release such updates with bugs in basic functions! Poor product and service!
ss, 08 Sep 2014Yes same network issue happening...Asus Fonepad 7 India ME372CG. After the 89mb update, all gsm networks working on 1800mhz band wont function. Networks on 900mhz band shall work fine. In Mumbai, Vodafone and MTNL will work fine even after the update. However other network service providers like airtel, idea, reliance etc. won't work since they use 1800mhz band. Hoping a fix asap! Dunno how these stupid people release such updates with bugs in basic functions! Poor product and service!
Chiranjit18, 12 Sep 2014I am facing the same problem . Dont know what to do. Have u got any solution ? Airtel not working in NCR
Has anyone checked with Asus service center? What are they saying? Are they repairing the tablet?
i am also facing the same problem after latest update on 9 sep need the help urgently
What is problem with Fonepad 7? After 89mb update,I have had the same problem as. No calling, no incoming, no sellecting network, but being available to use the data internet. It is surely problem with this update of ASUS, because my simcard works very well with other smart phone.
Asus is hacking our Fonepads, recently 5 million google accounts have been hacked. They all are associated and hand in gloves with each other. Asus sent the virus attached with the update file with malafide.
Anonymous, 12 Sep 2014Guys....can anyone provide the list of network operators whose sim cards are working after the... moreI am facing the same problem . Dont know what to do. Have u got any solution ?
Yesterday I have updated my Fonepad 7 with 89 MB update . But after that no network is coming . Even I am unable to select any networks. Before the update it was working fine . Please suggest me some solution.
surya, 11 Sep 2014Asus fonepad7 worked amazingly till my recent update on 8/9/2014. After this update, my mobile... moreCan you tell me surya which model of fonepad you are using because I am a Fonepad 7 user and I have not received any such update for my device. And are you from India because today only when I checked for system update I found an update of size 65 mb. And After updating I am not facing any such issue. I want to know that so if I receive any such update in future I can avoid that.
Anonymous, 11 Sep 2014Anyone got any solution for this problem of unable to make calls after that 89MB update. When ... moreHi!
I had the same problem!
I brought my tablet to the service center and they said that the tablet's motherboard should be changed but after about 2 month's they replaced it with a new one!
I live in Iran!I don't know how the service center in your country would solve your problem!I just told you my experience! ;-)