The ones experiencing the firmware problem, kindly wait for the android update 4.4.4 . This problem is arising due to the firmware version being of 4.4.4 but other still 4.4.2. The problem will be resolved soon.
After an upgrade of about 89MB i was not able to get 3g signals. I reported it to ASUS care center and they asked me to reset the tablet. Once i did same i am not able to get 2G signal. I request all users to report same issue to customer care. They always ask you to reset tablet. Do not reset it if you are getting 2g signals.
Anyone who received the solution for mobile network issue after the 6.4.2 update, please post the solution immediately. Thanks
For those who receive the message that the connection to the net is bad or the server is busy and so can't upgrade
I found a method on the net that worked for me
1. Go to settings
3. Go to All
4. Down to DMclient and clear data then force stop
5. Restart the tab
6. Back to settings-Apps-All-then CMclient and clear cash and force stop
7. Go and update :-)
If this is your first time you'll get an updated jelly bean twice before you get the kit Kat which is what I'm using now :-)
Unfortunately every time you go through all this to upgrade
Hope this helps
Please help me I updated my Asus fonepad 7 to new update... Network not detecting....
arun, 03 Sep 2014hi, me also facing the same problem after upgrade to andriod Kitkat, did u find any solution? ... moreme also in same problem. after 89mb new up date no network come. pls help me friends.
I too updated 89mb today and was unable to call and msg before that it was working great
i too updated asus fonepad 7 yesterday. cannot now make or receive calls! cannot send or receive texts!! factory resetting hasn't helped.
giffgaff apn's tediously re entered but to no avail.
my sim card works fine in a standby samsung galaxy ace
mobile internet, calls, & texts all magically work on samsung.
sorry asus you've just bricked my fonepad???
Hari, 06 Sep 2014Hi guys...yesterday i got an update of 89 mb for my fonepad 7 me372cg which updated it to 6.4.... moreI am facing the same problem from yesterday. It's not detecting the network at all. I tried with factory reset too.
Exactly the same problem. Updated firmware to 6.4.2 and now can't make/receive calls or texts. Says sim card network error. Was working perfectly before update. Very annoyed. Doesn't do this with all mobile carriers - wife's sim still works, but mine and my son's don't.
mine has got that update today in serbia, it's working much better,faster no prob. at all, bigger icons, better network signal,more functions at taskmanager,more auto brightness, better file manager,etc,, bravo asus for the updates.till now :-)
Hari, 06 Sep 2014Hi, did you do a factory reset after the 6.4.2 update ? Is the sim card not detected even afte... moresame to me...
go make trips for service centre...or wait till newupdate....asus.......god save us
i am getting the mobile network for tata docomo only bars are present internet 3g is also working but no calls are coming nor going nor message is not working after doing that 89mb firmware update. my version i got is 6.4.2.
MY WIFE ALWAYS TELLS GO FOR REPUTED BRAND......SAMSUNG OR SONY .....ASUS IS A CRAP......
Hari, 06 Sep 2014Was your update 6.4.2 or 6.4.3......Because i got an update only for 6.4.2mine is 6.4.2 as your's...
I tried your solution but it's not working. Sim is not working after update