ColoradoFlyer, 03 Oct 2019Bought an ASUS ROG phone in 2018 -- loved it! Fast graphics, good UI, easy to customize. H... moreyou 1st time buy phone? which company provide warranty for screen crack caused no other than the user himself. stupid
Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? Pie? .............
Bought an ASUS ROG phone in 2018 -- loved it! Fast graphics, good UI, easy to customize.
I dropped my keys on the back of the phone in May of 2019 -- cracked the glass back. No other damage to the phone, so I bought a TPU case and carried on.
In September of this year, the screen died. Every now and then you'd get a flash of screen, but otherwise solid black.
I contacted ASUS for a warranty replacement, and learned that ANY physical damage voids the warranty. In my case, a cracked glass back meant they would NOT repair the screen under warranty.
If you google "ASUS ROG phone screen replacement", you will read hundreds of cases with ASUS refusing to honor their warranty in this manner.
Don't buy ASUS products.
d3m0nedge, 01 Oct 2019Well, received my pre order for the ROG Phone 2 today. And my guess was right - the ROG Phone ... moreAs the owner of the original Rog Phone, i'm not so interested about Rog Phone 2 anymore. Some bad design choices for me over the original. For starters, device is too damn big for my taste and it's even heavier than the original which was already maybe too heavy! Speaking about the size of the phone... well, for me original Rog + gamevice controller is pretty much perfect size and looks awesome. I've also seen controllers for Rog Phone 2 and they look ugly, in my opinion. About the performance, let's be honest: overclocked Snapdragon 845 is already more than enough to run all the games in Google Play store, you don't really need Snapdragon 855, it's just a showoff thing. Also i don't know why Asus took away backcover fingerprint sensor that was in the original and placed it in front for Rog Phone 2. I know it's just a matter of taste. I'm pissed off about the fact that Asus have been really lazy giving updates for the original and yet Asus have said the original will get Pie and even Android 10 update!? If Asus really believes i should buy Rog Phone 2 to have Pie and eventually Android 10,they are out of their minds! I'll stick to the original (as i like it more actually), no matter what they will do with the support of the original. I still don't understand why release new phone in less than a year where you could just support the one you already have! Bad choices, Asus... bad choices.
Well, received my pre order for the ROG Phone 2 today. And my guess was right - the ROG Phone 2 sports Android 9 out of the box and yet the ROG Phone still did not receive the update despite vague notifications that it will be released in Q3 2019...
Aaa, 19 Sep 2019Where to buy Rog Phone 1 with 512gb in Barcelona or at Canary Islands?Oooooooooo
donroberto22, 11 Sep 2019I was just crazy, 1000 euros paid for this phone and no android 9 pie. Asus is stupid, this is... moreI'm still hopeful that Rog will get Pie but it's already so much delayed! Asus just can't do that to customers and to supporters of the original ROG Phone. They have promised it time and time again so they HAVE to deliver it if they ever want to keep their customers!
I was just crazy, 1000 euros paid for this phone and no android 9 pie. Asus is stupid, this is my last Asus phone, no more Asus. I don't recommend Asus anyone.
Just received new update which appears to be July security update but still no Pie?!? Come on, Asus! Tell us honestly if it's not coming at all.
Contacted Asus enquiring about system DSP (EQ) and Bluetooth - system DSP in ROG Phone2 does NOT support Bluetooth! So the system DSP in a high-end phone costing near £1000 at the back end of 2019 doesn't support Bluetooth when every crappy third-party EQ app does? I'm astonished, and it puts an end to my interest in ROG Phone 2.
donroberto22, 24 Aug 2019Who is my Pie Update? Hello Asus can you hear me?Exactly! This is getting ridiculous. I have a feeling Asus will betray us and will just say after months of waiting: "If you want Pie, buy Rog Phone 2!" Ok, maybe i'm exaggerating but Asus have said original ROG will get Pie Q3 2019 so we are still on schedule. Let's see how it goes...
donroberto22, 24 Aug 2019Who is my Pie Update? Hello Asus can you hear me?Sorry, "where"
Undone, 14 Jan 2019Hullo. That phone is "The" Beast for gamers. Just one advice. If you feel hot, that means tha... moreHow hot is that temperature? if it is over 40 degrees and stay for around 43-45 degrees, it is overheating and that is not a good sign for your battery, you need to plug in the Rog accessories like the fan, this is why the budget for phone alone is not yet complete, you will need those accessories and it cost extra bucks.
Anonymous, 24 Jul 2019My partner got this phone instead of paying the same price for a different brand (apple/Samsun... moreYeah i got the same thing as well with my ROG at the start but usually its only when there is a update it reboots itself or i accidentally push on the power button and volume button.
for me now it hasn't done it for a while so i might be a small bug and hopefully they will fix that problem soon.
Azrael7, 18 May 2019Instead of writing a long review, I'll give my opinions to the point. If it was for looks a... moreMy partner got this phone instead of paying the same price for a different brand (apple/Samsung) that doesn't have half of the features. Unfortunately the phone reboots on its own several times a day. Looking online I can only find people talking about a similar problem with the zenphone 5, but solutions for that don't work for the ROG. Does anyone else experience this, know about this or have a solution of their own?