i took this handset 2 mnts ago..my 2nd SIM slot is not working..frequently shows that SIM card is not installed.1st one is working..Even i exchanged the position , same case here, SIM 2 is not installed. Wht should i do?
susejdoms, 04 Mar 2016Cant update apps in playstore ever since unit was updated to ww1.17. Am i the only one experie... moreclear all cache memory in all apps
clear cache and data cache memory of google play store
restart phone , connect to net and try to update to google play
Anonymous, 04 Mar 2016hi.. i followed your advice. first it was ok, but after awhile, it goes back to the same problem.which advice you followed of mine , where is the advice , post web address
go to settings --- more-- cellular networks--- preferred network type-- 2G /3G
Cant update apps in playstore ever since unit was updated to ww1.17. Am i the only one experiencing this issue?
RAJU.Msc, 01 Mar 2016is your problems are solved , please reply whether is solved or nothi.. i followed your advice. first it was ok, but after awhile, it goes back to the same problem.
after the latest update my phones got very laggy and i have no network, music not playing. i reset it nothing happens. someone please help me.
I want to set 1st sim card slot to 2G mode all time and 2nd sim card slot either 2g/3g. how can i do this???? I saw preferred network type option. But am confused..
vishnu mvk, 03 Mar 2016sir,
this phone is already installed an application called dr.safety. can i scan with this ?... moredr safety is waste , uninstall and restart and then google to google play store and search Kaspersky internet security and download and install , while instalng its activate device administrator , click yes , it will ask to create Kaspersky account , say yes , enter valid details ., name , country , chosee own password and instaal and after that , update databases it should complete 100% activate free trial for 7 days its full premium , and seettings click protection scan as extended ,
then do full scan
RAJU.Msc, 02 Mar 20161) may be your phone device internal storage memory is corrupted
2) use only branded micro... moresir,
this phone is already installed an application called dr.safety. can i scan with this ?
when i can with dr.safety, it said that my device is protected
what can i do sir
pingpoh, 27 Feb 2016Really dun know Wat happen to my phone becoming very lagging and hang sometime it keep restart... moreasus released new updates for preloaded applications
1) asus weather
2) asus zenUI dialer & contacts
3) asus file manager
4) asus remote pc link
sanjay, 02 Mar 2016Hello i am also facing the mic issue after the latest update mentioned by you. I did not under... moreLet me tell u friend, it's not that i and u were the only guys facing this problem, there were many of them like us...(see yourself by joining the chat on Zentalk[the official chat zone for All ASUS customers])
The ASUS officials also admitted the bug and working on this and other bugs also...
it's basically caused by the software part as the bug appears randomly and not every time and gets cleared when u reboot your device and again reappears... So it's useless to give phone to customer care centre... instead i think factory reset would solve the bug... but i don't wanna do factory reset , as lots of app data stuck in my phone which cannot be backed up without root and i don't wanna root my phone also... so waiting for next update... never know, next update would be of Marshmallow....
skjaved114, 03 Mar 2016On 18 feb 2016 i have done system update after that my mic is not working properly . User comp... moremay be network problems from both the sides , check your self by recording any songs or videos and then play
secondly , this problems happened to many customers , so asus may take steps to rectify
Hey if you have recently purchased SD card, then you need to make sure the SD card is in FAT32 format, also make sure the device is on the latest firmware version.
Update all App's as you said that there is problem with File manager App.
On 18 feb 2016 i have done system update after that my mic is not working properly . User compliant that my voice is not coming properly .
please give some solution
today I checked the benchmarks on my phone 3GB ram version on ANTUTU benchmark application
the following results were obtained
1) 3D === 2041 points
2) RAM === 3775 points
3 )CPU === 14438 points
4) UX === 13253 points
total 33507 points
vishnu mvk, 02 Mar 2016hei i face an issue that : when i insert microsd card, it work properly till some hours .
aft... more1) may be your phone device internal storage memory is corrupted
2) use only branded micro sd class 10 , I using transcend 32GB class 10, from two years, I never faced that problem
3) download and install Kaspersky internet security for android from google play store and update database and then do full scan both device and memory card
4)if it detects any malware or virus just delete them
5)download and install either bitdefender internet security 2016 for PC OR Kaspersky internet security 2016 for PC and update database do full scan
6) if the security detects malwares , virus , trajons means , just delete them without waiting
7) definitely you will come to know where is the problems
8) post your reply soon