For those who are facing proximity issues do the following
-->tap on the phone button
-->on the left side you see 3buttons vertically
-->it shows a list swipe up
-->tap on settings in that
-->now you see "Calling Screen Settings"
-->turn off the proximity here
-->now your phone will turn on while calling
ASUS settings are changed in their APPS that's why we are facing proximity issues.As they are saying this is a power saving feature.but the working style of proximity has been changed in their apps.but defective goods are defective,i can't help you in that(sorry)
i hope this may helps you all my friends..........!
Plz check with your screen guard if it's covering the sensor...Same happened to me!
MIS, 30 Nov 2015Dear user friends please read my review----- I received Zenfone 2 Laser ZE550KL on last 26/11... morePlease do a factory reset and upgrade your firmware + update all internal apps , once done a firmware upgrade try to do a factory reset again........cheers this will definately solve your issue........this is not a hardware issue, this is a software bug.....which can be resolved by doing some research.............
I recoeved my phone yesterday only ..internet runs very slowly and it does not even work most of the times.. what should I do? Please suggest.. this is my replacement product.. already replaced it once for the same issue..
I Have been using zenfone 5 for 1 year... and it is excellent in every aspect... and i have ordered zenfone 2 now... but according to all above reviews i am confused... should i cancel the order or it is good?
After instaling system update battery back up is getting very low how can i restore os to factory versen
i cant download games from google play, ive followed all the steps for issues in downloading but still unable to download.. also, i cant update facebook (only that app amongst all my download)
I started facing 2 issues.
1. proximity sensor ..when i call someone i have to use power button to on screen ..its not automatically working.
2. When i used to close camera app in hdr mode it just hanged up and showing a message (assus launcher is not working )
Please help to fix this,if anybody facing the same issue
Dear user friends please read my review-----
I received Zenfone 2 Laser ZE550KL on last 26/11/2015 it has two major Software related issues (Flipkart - India)
1. When i call the other end people can't hear my voice after 2 minutes and onwards (Its like the call connected in the poor reception area)
2. Poor loud speaker output for ring tone and even while we use for music.
But on the same day when i enabled data received a system update notification Firmware WW_1.15.40639_. I have downloaded the same on 3G network and installed, the both worst issues solved!!!!!.
But i face ear pain when i use the for calls the pain is really unbearable, in 30 seconds i feel the pain the intensity increases as long as i am on call. The SAR Value of the phone is in the lower side of permissible limit (0.36 W/Kg), but the feel of radiation is too extreme why??????
Did any body felt this type of pain; kindly reply
xavi, 14 Sep 2015Double tap to wake doesnt seem to work !!!! can any one help me out!!!!!!!!!activate the touch gestures through setting in phone.
Noorul, 26 Nov 2015My asus zenfone auto downloading when i switch on the mob data. Even i adjusted the auto downl... moreYou stop the downloading and then u just switch off ur phone and restart again.. try it and there will be no downloading..
Nidhi, 28 Nov 2015I bought this phone on 2 Nov and now I am facing problem....my phone is getting automatically ... moreIf u have inserted ur sd card then it may happen.. may b ur sd card has virus.. so take out ur sd card and try ur phone
AnonD-469742, 27 Nov 2015Can i move apps in sd card??? Plz rltYes, just download App 2 Sd so that hou can some apps in sd card. I hope it could help.
AnonD-469742, 27 Nov 2015Can i move app move to sd card????Superb performance I am fully satisfied data is faster even I 2g go for this gadget