naveen01, 19 Nov 2015for AJ and sri1234 i hope you both guys have pc at home. if you have then go the asus website ... moreHi naveen, many thanks for your reply. I know this manual update option but my concern is actually inside the mobile a new page must be opened and show the message like 'Your software is upto date', but its not showing anything when clicked on 'Check Update'. So, is this any error(software error) in my phone?. If any update is available next time then will I get notification for the same if I now manually update the OS or else I have to do it manually for each update everytime?...pls clarify these two questions if you have any idea because I'm thinking to return this product. So, it would be helpful if you reply soon.
naveen01, 20 Nov 2015SORRY for my late response .......... For everything FACTORY RESET is not a medicine clear t... moreThank you for your response.... I got auto update.... Phone update to latest firmware.... My phone got updated 3 times with 3 different firmware... At end it showed updated to. 22.214.171.1249..... I hope dis is latest ...
Aj, 20 Nov 2015Thank you for your response.... I'm just concern because.... if I don't update my phone... it'... moreSORRY for my late response ..........
For everything FACTORY RESET is not a medicine
clear the cache and data of the particular app in settings->apps->"app not working"
if you read my past comment i give you step by step instruction
system update not only includes performance enhancements but also system security patches so keep on updating your phone but safety is important like "wait until somebody review about the same".........
i hope you understand....!!
Aj, 20 Nov 2015Thank you for your response.... I'm just concern because.... if I don't update my phone... it'... moremy sincere advice would be to do system update till version 1.12 and wait for a real good update and anyway if cell is working fine then why to fix it. keep on updating zen apps.
AnonD-272308, 20 Nov 2015dear aj pl do not get too anxious about system updates. keep checking thru settings > ab... moreThank you for your response.... I'm just concern because.... if I don't update my phone... it's performance will not improve.... otherwise no issues with cell phone ... works great...
I recently buyed this phone.... Its quite good.... The only bad thing in it, is its camera.... to correct this problem it requires software like cam360, you cam etc....
beside this..... I found the phone awesome.... Dosnt hang or heat much
Saiteja, 19 Nov 2015My sensor was not working during calls can u help me duringnotsensorseMy@Saiteja
1. You can check if the screen guard is not blocking your device proximity sensor.
2. Update Asus Calling screen App
3. Make sure your device is on the latest firmware version & wipe cache partition
Aj, 19 Nov 2015Hi tried factory reset still I didn't get any update..... I'm confused out of four firmware...... moredear aj
pl do not get too anxious about system updates. keep checking thru settings > about>system update.
eventually you will get the update. these updates on OTA are not available on demand always. asus releases them periodically region wise to have less server load. meanwhile clear data of FOTAservice in setting>app>all.
further all updates may not b good or stable. i have seen many not so ok reviews for updates with version 1.13 and 1.15 .
so it may b blessing in disguise.
My phone takes 10 minutes to data factory reset and 5 to 8 minute to wipe cache partition.
is this normal?
My sensor was not working during calls can u help me duringnotsensorseMy
naveen01, 19 Nov 2015for AJ and sri1234 i hope you both guys have pc at home. if you have then go the asus website ... moreHi tried factory reset still I didn't get any update..... I'm confused out of four firmware... Which file I have to download... Plzz guide with more information... :)
Anyone using octacore version plz review the phone ? Specially about heating and hanging problem if any ????
Does it support qualcomm quick charge 2.0? Anyone tried using qualcomm charger?
Aj, 18 Nov 20151. I'm using quad core .... No idea about octa core processor.... It may be better than quad c... moreOk Dear Friend Thank you very much.
Now one quote noted that charging time is 4hrs
I hope some othe fast chargers might solve.
Or else Asus has to give update for the same i think.
naveen01, 19 Nov 2015for AJ and sri1234 i hope you both guys have pc at home. if you have then go the asus website ... moreAny other way to update the phone???? If I factory reset my cell phone.... Will I get the update option???
Aj, 18 Nov 2015I'm using this cell phone since a week facing same problem.... Can anyone help?????for AJ and sri1234 i hope you both guys have pc at home. if you have then go the asus website https://www.asus.com/in/Phone/ZenFone-2-Laser-ZE550KL/HelpDesk_Download/
Firmware shows (4) the 4th one is yours download it into your pc and copy it into your "INTERNAL MEMORY" only,remove usb from pc and make sure you charged your phone above 90%battery for safe side.
things to consider:-
1)the file you are going to download is 1.7 gb good internet connection is needed(i hope you both people have)
2)90% of your battery must be checked before going to update
3)this procedure is called manual update(asus gave us this two kinds of options)
after you copy the file to your internal memory the phone it self responds to it in the notification tap on it and tap again on proceed button
any doubts ask me.............!!!