Facing the problem of sensor, whenever i m on a call n hold the phone near to my ear the screen goes off and m unable to end the call, its worst wen having a whatsapp call, double pressing the power button doesnt wrk in whatsapp call.. ay suggesstion... is it a bug in the software or phone ? and will it be gone in next update ?
I have ordered Zenfone 2 Laser on 3rd of Oct. that time expected Delivery date was showing 9th Oct. but now it showing that your delivery date revised to 12th oct.
They didn't dispatched my phone yet. Anybody know why this happen...??
Thanks in advance :)
BK, 07 Oct 2015I am not using any cover or tempered glass.But facing the same problem of display off during c... moreSame story here, shutdown and switch on the phone. When ever the proximity sensor not works, do this cycle. Later it will fix itself.
I am not using any cover or tempered glass.But facing the same problem of display off during call as well phone is not awaken by double tapping on the screen.
Gaganzzz, 05 Oct 2015I m not able to update my phone...it has old version...when i click on update it does nothing ... moreDo manual download via ZenTalk forum, there you can see a global mirror for firmware download but make sure that it is compatible with your device.
Aj, 06 Oct 2015When I receive or go for calling my display get off and there is no option for end call also .... moreDear pls open app in ur mobile"Asus Cover" and just untick "Enabled cover option". Issue solved..!
Anonymous, 06 Oct 2015Friends after using temper glass i m unable to open my phone with double tap,but still i can l... moreHi
I am sure you have another issue which you didn't notice. Make a call and see your proximity sensor will not work. Your screen becomes blank and you cannot cancel the call. Simple solution.......Remove screen guard and buy another one which is compatible with this model.
All are doing the same mistake............................
Friends wake up... Ask screen guard or tampered glass for zenfone 2 laser (not ZENFONE 2) I think many of you are buying screen guards of zenfone 2 model phones. These screen guards wont work with this model.
Buy screen guards which has hole at top left................
STALIN MATHEW, 05 Oct 2015i bought ths mobile before 3 days..i disappoint woth proximity sensor..its not wrk while caall... moreI have that same Prblm.
Blank display during calling .. :(
At can I do .?
GR , 06 Oct 2015Remove screen gardI think it has came with gorilla glass 4 , where is screen guard
friends i m using ds pone 4m last 2 weeks .before ds device i was used lenovo K3 note .my experience is very bad about k3 note .
about asus my opinion is.
1) camera 8/10 good picture on fully dark place. w/o flash
2) RAM 7/10 always available more than 800mb/2gb
3) display good 8/10 bright . feel extra color effect.
4) battery backup 9/10 very good .
5) sensor best working
6) work fast without hanging.
7) in the range of 10 thousand one of best.
sanjeeev123, 05 Oct 2015Hi Joseph Yes i am using tampered glass. No issues with double tap gestures and proximity sen... moreFriends after using temper glass i m unable to open my phone with double tap,but still i can lock with the double tap,other than this i got no issues.one thing i must say it is best from the rest in this segment.
joseph007, 06 Oct 2015http://support.asus.com/Download.aspx?SLanguage=en&m=ASUS%20ZenFone%202%20Laser%20(ZE550KL)Updated ...thnks a lot..
what about music headset quality in asus zenfone 2 laser ZE550KL??? please anyone suggest??