on 11-09-2017 , asus released offline firmware update 2179 direct link size 1.70GB
use internet download manager or other download manager to download the zip file .
Raju please reply do you have any information about nougat for this phone... We really need nougat.. i contacted asus again and again but they didn't told me anything about nougat
why its getting hang , I want to verify your phone .
and I want to check how you installed all the applications
which are applications you have device administrator rigt ?
my phone was working fine with initial battery more than 18 months
After updating my asus mobile phone;on the lock screen it suddenly appears the google speak to text apps.
Phone's back and minimize buttons stop working.
Mobile hang everytime.
till now its working smooth but after updation of latest version mobile getting worse.
worst phone ive ever used. getting hang up again and again and switched off continuously
and alot more just in 3 months. completely unsatisfied
Hi...i need help after updating my asus mobioe phone on the lock screen it suddenly appears the google speak to text apps...i cannot unlock my mobioe phone right now...thank you..
100% Disappointed with ASUS: Dnt Buy! 1 mo after I bought 550KL because i Required dual user startup, the Google OS upgrade killed that possibility. No one new at ASUS Global or US or Colombia or Singapore/Thailand, knew, but Asus sghould had place a caution note or at least an after issue explanations. Nothing happened. Now, a month after my warranty expired, Wifi does not work at all. Router Fine, all my other 9 gadgets work 100% normal but not my 550KL. Called Colombia and chat with Global, solution: pay 15us to see if the local repair outlet can help. I call service, they saidthey would not know. So? no hard or soft reset helps me. ASUS is IRRESPONSIBLE, and Google should see what they do to user base. I' m running on Build MM829PWW 2140.1220.2181_20170805 which is "published on Zentalk" but ASUS Global says they only have one in march 2017... Bull***. I' m sorry but if companies forced an upgrade and it does not work right, whuy I should pay for a fix for that? why should I have my ph w/o WIFI? Why a year ago they kill characteristics as the double user startup and then removed, and no Google (now 26, now Alphabet or whatever) says anything BEFORE upsetting users... and in 3 months why I have to forcefully accept another very bad upgrade if I already pay for the phone? Now I see why Iphone may be better even controlling everything and not the users.
Sunny gupt, 27 Aug 2017Hi i want to downgrade my phn to any version of marshmallow bcs i m facing microphone issue in... morego in setting then app then at top click on setting symbol and the enable permission of microphone for all. it will solve microphone issue.
Hi i want to downgrade my phn to any version of marshmallow bcs i m facing microphone issue in the latest build so suggest me which build was best for battery as well as performance nd the procedure of downgrading it.......
on 18-8-2017 ,ASUS again surprised us another new firmware WW_user_21.40.1220.2179 for this phone.BUt its for marshmallow
It comes only through FOTA by manaul checking .
IT comes after update 2153 .
It has 42.01MB
It may fixes bugs and improved performances
I can't calling from the pH ....I'm usuing jio sim call not going pls help how to call
m.bhowmick, 13 Aug 2017Sir pls help me bout this matter...im gonna have zenphone 2 laser 3gb ram soon...after have it... moreyes .definitely problems comes , all problems are hidden in the os, you cant experience .
after buying , you must update to latest firmware to 21.40.1220.2153
problems are quadrooter , heartbleed , judy malwares , are all arise .
normally phone comes with initial lolly pop version , it doies hav e facility to manage permissions of the applications .
but n marshmallow , managing of permissions are defined by the user ,
I suggest you to update all firmware step by step from one by one and then do hard reset and then uninstall some preinstalled applications , and then update all application from google play store
at last install Kaspersky internet security with premium version at rs 147 from play store
Sunny gupt, 08 Aug 2017I hv booted my phn into safe mode nd there mic is working absolutely fine morever i hv resetd ... morethat means , in your phone does not have hardware mic problem.
only problems in software or in android os version.
I als experienced the same problem 4 firmware before ., so tell me which version of firmware you are using .
in my phone all components are working fine even after 19 months ,
list of all the applications you are installed
list of all the applications are granted as administrator rights
list of all the applications are given accessibility rights
Sir pls help me bout this matter...im gonna have zenphone 2 laser 3gb ram soon...after have it if I don't update my system I mean bout OS version is that make me any problem to face pls help
Sunny gupt, 08 Aug 2017I m facing one prblm when i charged my device to 100% my botttom board mic donot work untill i... moreI hv booted my phn into safe mode nd there mic is working absolutely fine morever i hv resetd my device to factory version but still problem not solved
I m facing one prblm when i charged my device to 100% my botttom board mic donot work untill i restart my device,but when i charged my device below 100%no such problem occurs .
I hv tried both factory reset nd wipe cache partition method from recovery mode pls help it is clear that there is no defect in hardware the problem lies in software....