Not a bad phone. I really liked that it includes a memory card slot and dual SIM. But after a hear of use, it started to intermittently drop GPS, so while Location was turned on, it had no idea where it was. Then it dropped GPS entirely and started randomly rebooting ... and battery life has dropped tremendously, and this unit has a non-removable battery (unless you're very adventurous). Given that it's stuck at Android 6, and support has been dropped in LineageOS, I'd suggest looking elsewhere. This has turned into a lemon.
Cyber, 17 Oct 2018After 3years my problem is some time message not able to display...The screen blackout seems to be a common issue for Zenfone 2. I have 2 of these phone in my family, and both of them suffer the exact same screen issue. Luckily, both of them happened within the warranty period, so I had both of them replaced via ASUS service center in Toronto. Their service is quick, I got them both replaced within 3 working days. After replacement, the screen is fine for 2 years now.
Marshmallow vs Lollipop
Pros and Cons
Should I upgrade I can read there som problem with camera after upgrade. Please write how long you try it.
My phone is from april 2015 and have only got at new battery recently mostly no problem.
If some will be so helpful to make op my mind, please
After 1 year, the phone started to suddenly blacks out.
I tried to turn on and during the boot it blacks out again. Battery replaced and the issue continues. After the first repair service, Asus Center refuses to help me.
Worst phone and service ever for me.
My wife & I each have the 2.3GHz intel & 4GB memory.. all works fine with the phablets except 1 issue we cam across.
Imo Asus makes a top notch phone but I will give the advice to buy the magnetic cover/case with the circle on the front made for this device. It will allow you to put the phone in sleep mode when the cover is closed.
If you don't have that type of case then you will have to use the power button to wake the phone but that button will stop working due to overuse (the actual component). Then you will have to repair the phone, buy a new one or do a pain in the butt trick buy unplugging the battery plug it back in and press 3 front buttons at once to boot it up.
Bottom line: If you buy the phone buy the magnetic case that operates the sleep function.
i have been using this phone for 3 years now. problems that i encountered:
- after a year, the screen display only shows 1/3 of it, had it repaired.
- not compatible with some micro sd cards that i bought.
- you can only use SIM 1 for Data/Internet Connection.
- it gets very hot when using Data/Internet.
- i'm having trouble powering on the phone because the power button (on back case) is NOT properly aligned with the switch within the Phone.
I do not recommend buying this one.
ampalapa, 20 Aug 2018are this phone have DUAL 4G fiture?no just SIM 1
Great short term phone, but you will start having problems within 6 months and it will be practically useless in a year unless you know how to fix it yourself
just flash lineage os based on android 7.1 and thsi device will be good to go...it will add another year or two for the device life...
Phone was great. Kinda
Have taken it apart at least 25 times and screws worn out.
Issues I have had
1. 2 LCD Died of the lines across screen (4 additional replacement screens due to falling off a bed and hitting bed post and cracking)
2. Flex Cable broke
3. Sim card reading issues before and after flex cable
4. USB Port died
5. Reception not great
6. All parts are cheap aftermarket. Cant seem to get OEM
7. Phone finally died. Wouldnt start again. Changed batteries and nope.
8. Rear camera ok in sunlight or well lighted areas, absolute crap in lowlight or dark.
9. Front camera not great
1. Zenui I miss it.
2. Camera modes/scenes i miss
3. Quirky phone
Yeng, 15 May 2018What do you think is the best and fast charger for zenfone.For fast charging use Qualcomm fast chargers. Google it
Anonymous, 10 Mar 2018Can someone tell me how to downgrade to Lollipop? Camera got worse on Marshmallow.isnt every phone is like that? there's a sensor in the upperleft of the phone that detects when your ear is close to thephone, it will turn ur screen black
Rajsekar, 28 Jun 2018I Bought a new model phone from Asus Zenfone 2 ZE551M & when i try to switch on the phone... moreHold Volume Up button and press Start button together for 7-10 seconds (If Volume Up button doesn't work, try Volume Down button with Start). Phone will restart. This happens when phone crashed and needs to reboot in safe mode.
I've been using this phone since 2015. I used to play games a lot when I first bought it. Nowadays I just use it to call my friends and watch youtube videos. It's a good phone but it has a lot of problems. Here is some of them:
-SIM card reader had to be repaired at least 5 times.
-Gets really hot when playing heavy games like Asphalt 8 or GTA San Andreas
-Plastic shell changes color and cracks due to heat
-At some point it started turning off while in my pocket. It wouldn't turn on for 4-5 hours so I had to get it repaired again.
-Sometimes screen starts flickering but it goes away when I restart the phone.
Good sides: The performance is good and the camera is pretty good. It can take great photos in dark places.
Would I buy this phone again? No I don't think so. I would probably get a Motorola phone or maybe a Nokia phone. Or maybe a second hand Google Pixel.
the phone is preety decent for money but not so good..mine has problem with sim card reader and charging issue...once is needing update the phone it become useless after a while
I Bought a new model phone from Asus Zenfone 2 ZE551M & when i try to switch on the phone it was not getting on. kindly provide guidlines immediately.
in my opinion, This phone has many features, unique ones really. the battery is kind of shitty, but charge really fast (60% in less than 30 mins), the camera is also decent, not good, not bad though.. the performance is fascinating I think, although it heats up pretty fast when losing signals or playing games (PUBG, Asphalt 8). Overall, this is a nice phone, I've been using it for like 2 years, no problem occurs to me..