See this is the mail i got from asus please dont go for asus.If you go you will face the problems like me .
Dear Valued Customer,
Thank you for contacting ASUS technical support.
We apologize for the delay in reply to your email and the inconvenience that has been caused in using our product.
We would like to inform you that as per your repair details available your new unit AS ZE551ML 6J/Z3560/16G/2G has been ordered by the service center and still waiting for it.
Thanks and Regards,
Asus India support team.
Nix, 01 Nov 2015I want to buy a new phone and I can't decide between Galaxy S5 and Zenfone 2
What do you thin... morepls do not even consider buying Asus. In simple terms "ITS PATHETIC" and its customer service even worse. In less than 1 month after buying my display stopped responding during incoming calls. Basically i was unable to accept or reject calls. I have to restart my mobile so the touch starts responding back. I reported the issue on September 17, 2015 and yet to receive solution - twice visited the service center too. Save your money, DO NOT BUY THIS PIECE OF CRAP...!!!
Pls check the link below
Farid Abedin, 01 Nov 2015Dear fadhligaba, Can you please tell me the 3G internet on screen duration? Thanks in ad... moreIf you are still wondering, check out " L BS " channel in youtube, and look for zenfone 2 battery test.Theres also several phone reviewed on that channel. Just sharing, its not a spam or whatever. Thats just the channel thatvi trust.
Farid Abedin, 01 Nov 2015Dear fadhligaba, Can you please tell me the 3G internet on screen duration? Thanks in ad... moreI mostly get 4 hours soc in 12 hours of 3g. If my usage is full aocial media and youtube. No gaming
lani, 31 Oct 2015I got this phone may2015 it was very good... Then suddenly after five months it just shut down... morehttp://www.asus.com/zentalk/forum.php?mod=viewthread&tid=3036 view this for help
Dont go for Asus ................
Its worst Mobile.....................................
Please dont go for ASUS. Iam facing the problem up to know they didnt resolve the issue
Past one month i am facing the same problem .Mathew is the person he is not responding the mails as well the entire team .
Asus is a worst mobile which i have never seen
Please go for Samsung or Htc.The service is very good with in a week they wil resolve the issue.
My friend pavan also facing the same problem.
For replacing the part they are saying it was not delivered to service center.
Easy, 01 Nov 2015I got this phone for 4 months. But just a few days ago the sim1 suddenly became undetected. I ... moreI had the same issue: At the end of the first month after I bought the Zenfone2 in Sept'1, it stopped working. When I took it to the T-Mobile store, he diagnosed it as Slot 1 could not read the SIM Card. Slot 2 was still working. I called Asus customer service and they requested to send the phone to the Asus Service Center in Indiana. It has been repaired and is on its way back to me. Will find out how good a job they did. Hope they can address the root cause.
Nix, 01 Nov 2015I want to buy a new phone and I can't decide between Galaxy S5 and Zenfone 2 What do you thin... mores5 and zf2 isn't something you could actually compare. considering s5 alone, i wouldn't get it as it's nothing that much special considering the price and now that s6 is out. considering zf2 alone, it's a really great phone for the price. it's good for the most part, fluid for everyday real practical use.
fadhligaba, 22 Sep 2015On averageo get 4.30 Hours screen on time, with 12- 16 hours of usage. My pattern is youtube, ... moreDear fadhligaba,
Can you please tell me the 3G internet on screen duration?
Thanks in advance
I want to buy Zenfone 2 . I heard it has battery issues what is your feedback?
I dont know. Why i never experience issues that all of you complained on this phone. My only problem is the back cover started squeaking after i dropped the phone twice from chest height. Im 180cm tall. The screen didnt shatter. I guess its pretty normal if the back cover looses a bit. Anyway i can get the new casing anytime.
I got this phone for 4 months. But just a few days ago the sim1 suddenly became undetected. I thought my SIM was damaged but I switched the 2 Sims. Turns out there is a problem with the sim 1 of the phone. My dealer tells me that they got the same complaint from other customers when they updated their firmware. Anyone know how to fix this?
nithi , 31 Oct 2015zenfone 2 how is it any issues this MBL plz tl I got this MBL after 2daysNo issue! Trust me. Be sure to upgrade the software asap.
I have recently purchased Asus ZenFone2 with 4gb ram + 2.3 ghz + 32gb internal memory.
Problem : External Memory card error like automatically unmount.
Memory card details : SanDisk 32gb class-10 UHS1
I have done all the things suggested by Asus customer care but cloud not resolved problem.