@Zenfone 2 laser user
Go to settings => Apps => select the Camera app=>
Force Stop the app => Select Clear Cache and data => uninstall updates=>Restart phone=>reinstall the app.
Go to Calculator=>type " .12345+= "
you will be entered to SMMI_TEST
If you fail this test, you need to go to service center.
Also you can log on to zentalk forum to post your queries
Guys, problem with blank screen while having phone calls are brought by your screen guards or tempered glass.. screenguards or tempered glasses often blocks the sensor that cause the problem
abnormal screen ( flactuation) when using camera in my Asus Zenfone 2 Laser 5.5. how to fix it ?
Arun, 02 Nov 2015pls do not even consider buying Asus. In simple terms "ITS PATHETIC" and its customer service ... morei really wouldnt be saying negative things about this device just because youre having some problems with it. really need to watch what you say and think about how others will view your opinion.
pratham, 26 Oct 2015I'm planning to buy this mobile.should I or not..plz help me out..I'm facing the same problem too. Phone is vibrating on and off but screen display totally blank while charging for first time ... Just bought 6 hrs ago... Have ur problem solve?.
I just bought this phone around 1500hrs today. Approximately at 2150hrs while
updating the apps my screen just blackout. :((
asus zenfone 2 is waste of money. Within 3 weeks the problems started with touch sensitivity. I couldnt attend the call or disconnect. The phone is not responding even to the power button. Its not possible even to remove the battery to end the call!! i tried system restore but of no use.
See this is the mail i got from asus please dont go for asus.If you go you will face the problems like me .
Dear Valued Customer,
Thank you for contacting ASUS technical support.
We apologize for the delay in reply to your email and the inconvenience that has been caused in using our product.
We would like to inform you that as per your repair details available your new unit AS ZE551ML 6J/Z3560/16G/2G has been ordered by the service center and still waiting for it.
Thanks and Regards,
Asus India support team.
Nix, 01 Nov 2015I want to buy a new phone and I can't decide between Galaxy S5 and Zenfone 2
What do you thin... morepls do not even consider buying Asus. In simple terms "ITS PATHETIC" and its customer service even worse. In less than 1 month after buying my display stopped responding during incoming calls. Basically i was unable to accept or reject calls. I have to restart my mobile so the touch starts responding back. I reported the issue on September 17, 2015 and yet to receive solution - twice visited the service center too. Save your money, DO NOT BUY THIS PIECE OF CRAP...!!!
Pls check the link below
Farid Abedin, 01 Nov 2015Dear fadhligaba, Can you please tell me the 3G internet on screen duration? Thanks in ad... moreIf you are still wondering, check out " L BS " channel in youtube, and look for zenfone 2 battery test.Theres also several phone reviewed on that channel. Just sharing, its not a spam or whatever. Thats just the channel thatvi trust.
Farid Abedin, 01 Nov 2015Dear fadhligaba, Can you please tell me the 3G internet on screen duration? Thanks in ad... moreI mostly get 4 hours soc in 12 hours of 3g. If my usage is full aocial media and youtube. No gaming
lani, 31 Oct 2015I got this phone may2015 it was very good... Then suddenly after five months it just shut down... morehttp://www.asus.com/zentalk/forum.php?mod=viewthread&tid=3036 view this for help