For Everybody: Asus made a trick with this phone. Under the back plastic cover, there is a small white point from paper, not sealed and without any warning: if you want to clean the phone and you touch it with a wet wipe, it becomes red. This mean from Asus: product out of warranty. My phone has died after I've connected to laptop through USB. Before to send it to service, when the phone was died by 3 days, I've cleaned it with a wet wipe very carefull. They said that the humidity sensor was activated and product is now out of warranty. They don't want to listen to the problem I've claimed? Isn't this a trick? Be very carefully if you buy this phone!!!
pj, 18 Jun 2015in this phone data network is active on sim 1 only, data service not active for sim 2...Me too
My zenfone also cannot be used for internet with slot 2 sim card
AnonD-435083, 18 Sep 2015When i Go to ASUS Customized setting -> App Installation setting -> select Prefer extern... moreThe option to choose savong folder will be available in the whatsapp and share it app itself. Please take a look from the app's setting menu
zenO, 18 Sep 2015thanks. does anyone know where official asus official service centers are? or may I ask the cu... moreWhich country are you on? You can look for the nearest official service center with the " My ASUS " app in your menu. Please check it out.
AnonD-435083, 18 Sep 2015When i Go to ASUS Customized setting -> App Installation setting -> select Prefer extern... moreNo, for share it and whatsapp. You have to move it manually, as i mentioned before.
AnonD-402832, 18 Sep 2015You can olny get a certified battery at ASUS official service center.thanks. does anyone know where official asus official service centers are? or may I ask the customer service first.
I need to get this battery bloat first and replace with new before phone gets fried! this is my worry. I hope it get replaced.
After the last update, my asus zenfone 2 drains fast. What should I do to prevent this? I just got it for almost 3 weeks now.
When i Go to ASUS Customized setting -> App Installation setting -> select Prefer external storage..this will make my whatapss picture or share link save on external storage?please answer...
AnonD-402832, 18 Sep 2015Yes fast charging is supported. From 0 - 100% in 1hr 50 minutes. While the phone is on.Thank..
AnonD-435083, 18 Sep 2015This phone is fast charging?Yes fast charging is supported. From 0 - 100% in 1hr 50 minutes. While the phone is on.
I fear this day the battery at the back is popping a bit.. it's bloated than it used to
where can I buy or replace the battery?
anybody knows where to replace old battery?! heavy user here hd games/ mobile data. now battery is draining faster than usual and sometimes it shutdowns :(
help. I don't want this disposed I like the unit :(