I wonder how you all that had problems with this phone. I already bought this phone from 2015 December until now (Feb 2017) overall is good. Good performance, no big problems even lag. I'm playing NFSMW and it works great at performance mode. But only bad at battery capacitity. It only lasts 1h if I played any heavy games such as NFSMW
@xander cage well eventhough there are 2 SIM slot, but if i remember correctly the 1st slot support 4G/3G while the 2nd SIM slot only supports 2G
AnonD-645530, 18 Feb 2017the phone does not support 4g in sim2 tray, it is only GSM and 2g.Hi i had a zen phone deluxe i bought here in hk. Im informed that sim 2 tray only will accept or detect a sim 2g to 3g. Its annoying but thats it period.. I dont think there will be a solution to this issue. I have asked numerous sources but its the same.. Asus made the phone like that..
If this helps you to at least have sime sort of closure to the issue..
Hi my ZenPhone became 1 year old two weeks ago and all of the sudden it switched off and would never turn on again!!! It seems it was waiting for the warranty to expire to died! I was really pleased with the phone but this is annoying. Now i want to take it to an authorized Service Center but there is none in my country Anyone from Asus reading this willing to help??
My ZenPhone became 1 year old two weeks ago and all of the sudden it switched off and would never turn on again!!! It seems it was waiting for the warranty to expire to died! Anyone from Asus reading this that can help??
xander cage, 17 Feb 2017I bought asus ZenFone 2 ze551ml 4gb ram and 128gb storage, few days ago. But my idea 4g mic... moreif you have one sim card its read properly sim1 please try same time 2 sim card
I bought asus ZenFone 2 ze551ml 4gb ram and 128gb storage, few days ago.
But my idea 4g micro sim doesnt work in sim 2 slot. That slot won't even detect it.
The same micro sim works fine in sim1 slot.
pa3nda, 24 Jan 2017I have no big issue with My Asus Zenfone 2 ZE551ML... EXCEPT for the very annoying GHOST TOUCH... moreMine too! It's really frustrating, I just bought this phone. This is my first smart phone and it disappointed me so bad. Never will buy anything from asus anymore. And the customer service is so bad.
This phone is so bad after 2-3 months. Bad battery life, ghost hands, bad buttons, all of it is bad. for the first 2 months, i really love this phone, but after these accidents, i gave this phone 0 points. never will buy asus brand phone anymore. the customer service is bad too, so bad, super bad. they will reply you after a week. no use to hire them. and whenever i asked when the android will be upgraded, they never reply. seriously, taiwanese phone is bad, the service is worse.
yes i am suffering from this device for the last 1 year 8m and i have gone to every forum and help vid there is about thi phone its a peace of cr*p
to the point that you can not even receive someones call , if its locked you cant unlock it the screen
the mobile is set with an inbuilt hardware error static heating and screen problem is very very common you can do hard resets 100 times it is of no use
the screen replacement works for like 3 months before same error happens , the sim slots are not bad as well cant switch with dual 4g n if u change sims frequently its breaks and need to be replaced then same thing happens
it starts from upper screen in propagates downwards later it goes till the navigation keys as well the , asus support center say its coz u use and charge at the same time but thats a lie 4g drains battery like hell need to charge 2 times a day
my 1year and 8 months of this mobile is literally a heal after first 6 months i did not expect asus to do this kinda mobile,
i use all gaming and pc components fom asus , but nothing disappointed me as much as this mobile
i buy asus zenfone 2 ze551ml but in vertical state delete key space upper side not working & horizontal state is working then what i do please give advice fastly
i use zenfone 2 32gb 4gb ,its very good and smooth very fast,sound quality is midium,video cam also not high but for so low price u cant buy any other brand with so hisg spec
I bought this phone once its came to my country after 4 months.
- Got free google cloud storage
- Pure fast charging
- Smooth gesture use - there is no lag between apps or windows changing
- Bad handheld - solved by hand-grip accessory
- Big screen mobile phone ever
- Enough for editing some Office Apps
- In first 5 months, the screen was flicker about 25%. 3-4 month later almost 100% I could not see its display except grey permanent flicker.
- According to screen damage, I brought to Asus service center - 1 week solved. Until now there is no issue anymore
- Don't get fall down. surface edge portions are very vulnerable
I got mine last november 2015 and last january 28 this year,the phone just shut off and i can no longer open it.and doesn't charge..too bad i can no longer recover all my files since mine was 64gb and i dont use sd card.. i tried to have it fixed but they said it doesNn't respond even on computer.. im really really disappointed