Do not buy any Asus cell phones I purchased my zenphone2 three months into having it pluged it to charge it died completely for no reason my cell is in mint condition treat it like a baby ...sent it back I have done this 4 times sent it back 4 times... their repair service takes far too long the replacement is another headache all together not worth the headaches other companies repair and replace are fast not Asus now my phone has been sitting there since 23 rd of december its and no replacement yet and I'm out of a phone when I called them theory said I have to wait foir and email that could take 5 to 7 days to reply in order to get exchangec so what was I waiting for all this time will never buy Asus again
prinze, 30 Dec 2016it is good brand with high specs.. but as android user.. once the phone aged 1 year old.. the ... moresame thing happen to me when i bought my first smartphone the asus zenfone 5 .it was fantastic the first year then after that it started heating up like hell and for some reason asus zen ui (lollipop 5.0) have bad memory management and the phone lags to much and i had to switch to other phone and never bought asus again.
Most of the ghost touch problems came from over heating ( using the fastcharger while playing games or heavy tasks ) can replace the lcd, costs only 30usd -ish. In my exp, the original 9V fast charger works damn good, but dont even think to do some heavy task with your phone while at it, esp* watching hi-res youtube video streaming. It is better to charge with a standard 2 Amps charger, cooler and perhaps only 30 mins slower.
AnonD-439963, 30 Dec 2016Still waiting for marshmallow updates...Dont update to marshmallow. Or do update, and find the reverse update to lollipop. Marshmallow will mess with your battery life.
Had ghost touch issues within the first six months. While it was resolved in 3 weeks (I thought that was good enough for me considering I was promised that it can take more than 1 month), I am now experiencing loose socket issue on its 3.5 mm jack. Still 3 months before my warranty expires. I like the overall package even more than the current Zenfone 3 lineup (decent, if somewhat incompatible at times processor, adequate amount of RAM, decent storage space and highly competitive price) but I am sort of disappointed with the durability side. Waiting for the upcoming Nokia outings and hoping their new phones will be built like tanks.
AnonD-439963, 30 Dec 2016Still waiting for marshmallow updates...You need to update it manually from ZenTalk Forums
it is good brand with high specs.. but as android user.. once the phone aged 1 year old.. the problem will arise.. and for me.. the phone keep restarting.. the solution i made is to format the phone.. and 2 months after format.. the phone become laggy and heating..
I have this phone about 1,3 years, and it works very well without lags.
i have been using Asus Zenfone 2 ZE551ML(4GB) from last 1.5 years.. but suddenly it stop to detect OTG pendrive where the same pendrive is working in other mobile phone.
Could any one support to resolve the issue?
Bc, 27 Dec 2016Worst phone ever used.. ghost touch problem that hauls me for 1 yrs plus and finally decided c... moreIm used it until now no problem at all. Maybe your phone itself need to be checked. Don't blame on the brand unless it really worst.
Worst phone ever used.. ghost touch problem that hauls me for 1 yrs plus and finally decided change phone. Battery drop fast for 4/64gb especially dual sim mode on. Will never consider use back asus again.