My Zenfone 2 has had issues since I purchased it in June 2015. It had to be sent back to the factory last year due to the screen being completely black which was most likely a software update issue. Now, I have had the charging port changed but the problem most likely is the battery. Was using a different phone from August 2015 to December 2015 until I had sent the phone back to the factory for the software issue. Really cannot understand why a phone like this has so many issues. It does have 4 Gigs of Ram and 64 Gigs of internal memory. Sounded like a bargain compared to a Samsung Galaxy S6 but the issues make this phone highly unreliable.
Can anyone tell me why "Connection Problem or Invalid MMI Code" shows when I dial USSD code?
How can I solve that problem?
I am using this phone for two months above. In that time, I have to go to service center for various reasons. But now I am facing a serious problem, that is when I try to run USSD code (i.e. to check balance etc.), the phone shows "Connection problem or invalid MMI code".
Can anyone tell me what is the reason for that problem and how it can be solved?
my zenfone2 551ml is dead after I tried to connect it via usb cable with my laptop.
not turning on or no reaction at all.
anybody pls help me with this
I bought this phone year ago,its was good until the problem with the screen ,the screen flick as soon as I put the display to never sleep.plus no Marshmallow update yet,what is this company doing!DON'T BUY PHONES!
RADUM1978, 31 Oct 2016I have last week on the Phone ''Return to Factory Settings'' performed. Since then the OS vers... moreYou have to call 18002090365 they will provide you a direct link to download Android marshmallow. But i suggest you not to upgrade to marshmallow the lollipop is awesome.
Had this phone for more than two years now. No problem whatsoever. And still ranked 24 on antutu even after two yers from the release date.
I cant make my calls on jio 4g in this device plz help me i have installed gio 4g voice but not working.Can anybody give me some clue what should i do
?, 01 Nov 2016I have had my Zenphone for about 5 months...I don't do any of the things you describe and am v... moreI am one of those people bought this phone during its launch period. Till now i haven't experienced any major issues using this phone.This is a Very good phone according to me. I have updated my phone to marshmallow last month. It affected the stability of my phone a little bit. It freezes randomly during some operations. I haven't experienced any ghost touch problems yet. May be my asus flip cover helped me to protect my screens.
Dee1234, 01 Nov 2016How many hours standing battery a big portion of my job is to be on my phone at all times during the day (I'm the social media and marketing coordinator) I can get 2 days worth of battery on my phone working from 930Am-6pm and various little things at night like my sister texting me. I never let it die though.. I usually just put it on the charger before I go to bed and it's sitting at roughly 55% each night when I go to bed.
AppalledZenny, 29 Oct 2016i'm kinda appalled looking at all these negative opinions about the Zenfone 2.mine has been wo... moreI have had my Zenphone for about 5 months...I don't do any of the things you describe and am very...I mean OCD level meticulous with my things. Had a case from day one and screen protector. Yet 5 months in I had to send my phone back for warranty repair due to the ghost touch issue. Don't assume everyone is careless with their device. You just never know when your number might come up for this issue. It's a pretty well known problem out there.
This phone worked for about a year but then I have this random ghost touches while typing. Frustrating indeed to have a poor quality phone from a company that prides itself of quality products, not this phone. My confidence in Asus phone is just not high anymore and will no longer recommend any phone from Asus until I'm convinced that this quality issue is not prevalent on all Asus phones.
I have last week on the Phone ''Return to Factory Settings'' performed. Since then the OS versoin of Android remains ANDROID 5.0 Lollipop. The Phone finds no update.. Do you have any ideea why It is not possible to update to Android M?
Best regards, thanks in advance!
Boy, this phone does not have official update to Android M. Remove that, also the phone is pure shit. It comes with a defective problem that it gets locked on smartcover without you using any. A problem that came from the Zenfone 5. The only way to fix that is MRA so if you buy it just get ready to send to MRA. There are no factory reset or anything that can fix that. The camera is slow, I mean, very very very slow and apps keeps crashing for no reason. Only good thing I got from it is the battery that lasts 3 days since I don't use it to much to not get PTSD.