This phone worked for about a year but then I have this random ghost touches while typing. Frustrating indeed to have a poor quality phone from a company that prides itself of quality products, not this phone. My confidence in Asus phone is just not high anymore and will no longer recommend any phone from Asus until I'm convinced that this quality issue is not prevalent on all Asus phones.
I have last week on the Phone ''Return to Factory Settings'' performed. Since then the OS versoin of Android remains ANDROID 5.0 Lollipop. The Phone finds no update.. Do you have any ideea why It is not possible to update to Android M?
Best regards, thanks in advance!
Boy, this phone does not have official update to Android M. Remove that, also the phone is pure shit. It comes with a defective problem that it gets locked on smartcover without you using any. A problem that came from the Zenfone 5. The only way to fix that is MRA so if you buy it just get ready to send to MRA. There are no factory reset or anything that can fix that. The camera is slow, I mean, very very very slow and apps keeps crashing for no reason. Only good thing I got from it is the battery that lasts 3 days since I don't use it to much to not get PTSD.
AnonD-598044, 15 Oct 2016I was able to get rid of ghost touch of my zenfone 2 ze551ml. all you need is an electronic ... moreor you could just throw it screen first onto a brick wall or throw it in the middle of the road in heavy traffic.should totally fix the problem either way...
i'm kinda appalled looking at all these negative opinions about the Zenfone 2.mine has been working pretty well up till now and it still works well.its either you people don't know how to handle your phone with care or you don't fully understand how your phone works.this 'ghosting screen' issue seem to happen to a lot of you and the only solution is to stop putting your phone on your back pockets to avoid sitting on it and as a result,cause damage to the digitizer which causes this 'ghosting screen' problem.also stop wearing tight pants and forcing the phone in your pockets which causes the screen to slightly bend and affect the digitizer.if you guys can't take good care of your Zenfone,go get a Nokia 3310 or something.
Ridwan, 19 Oct 2016I'm using Asus Zenfone 2 ZE551ML. After upgraded to Android M, there is Audio jack Connected n... moreU r mobile volume going down When u insert ur headfone,please try to change different headfone
Asus zenfone seemed like the best choice for an affordable but still good quality phone. I've been using it for a little over a year, and all it wants to do now is phantom glitch the shit out of my day. I can barely use it for more than a few days without problems. It'll mostly phantom touch the screen near the top, so any type of social media or googling is delayed x100 because I can't get the damned screen to stay in one place to type. I will never buy an asus product again, esp after reading that this is a common problem and asus is not doing anything about it. It is an extremely frustrating problem that I never had to deal with until now.
william, 22 Oct 2016mine was bought last year when it just release the 4gb ram version..still working good..i give... moreYo man, my experience with zenfone 2 is the same with you lol. Zen 2 is quite a nice phone but yeah, like every product, no product is perfect, they will have one or two or three or more defect but nonetheless Zen 2 is worth to buy tho.
Gidion, 18 Oct 2016Why my Zenfone 2 no video call on facebook? hello! just update your faceook in google play.
Well, I was decided to pick this phone because I saw a lot of reviews saying that's a good device and because of it's hardware. But now everyone here is complaining A LOT about it that I don't even know anymore.
I was between the Zenfone 2 and Zenfone Selfie. Now I just don't know what to buy anymore, since all others is more expensive with 'less hardware'.
If you have a plan to buy ASUS ZenPhone 2 ZE551ML, consider these limitations:
1. Erratic G Sensor. There's no calibration settings.
2. The Data connection only available on SIM 1. So you can't switch mobile data to SIM 2.
3. Auto light sensor are not "smart", low brightness in highest setting.
4. The bottom case isn't flat, the device moving like a boat.
5. ZenUI auto-update reinstall Zen Circle even that app already disabled.
Anonymous, 14 Oct 2016Same problem encountered here. Any solution you had gathered? Thank you.I had the same problem.. thought because of the software issue but after upgrade to custom rom also the ghost touch is still there. This is definitely hardware problem.For temporary i used the lighter igniter and spark directly at the screen.. solved the problem for awhile but after few day the ghost touch came back.. i changed the lcd then the ghost touch gone permanently
Yesbee, 21 Oct 2016Just about an year (15 months) ago, I bought this Asus Zenfone 2 with 4gb RAM and 64gb HD for ... moreshame on asus if that's what happened to u man !! i also have encountered a similar proble mwith moto x force !!! this is really so bad !!!
[4gb RAM, 64gb internal] Not gonna lie, first few month i use it, it was very nice. Then some of the apps seems to hang, freeze and what not.. To make it worse now, the screen completely black out, it takes very long time to view the screen T^T
I even considered to buy new phone, but then, not enough money.. sobss T^T
Around 20/11 next month, my phone is 1 year old~
mine was bought last year when it just release the 4gb ram version..still working good..i give 10/10 for durability ..I drop definitely more than 20 times @ around height of 1metre .I had never use a casing since 1st day and what I did is only apply temper glass screen protector for the phone...the camera sux big time even though is 13mp...I had just change my back casing + a new screen protector from ebay at around 6usd..and the phone look as good as new .. LOL..do take note this phone I felt is quite heavy compare to lg g4.
Just about an year (15 months) ago, I bought this Asus Zenfone 2 with 4gb RAM and 64gb HD for $299. Last week I did accept the system update pushed by ASUS and it did install and while re-booting it just went blank screen and never switched on again. Tried charging overnight and then tried fastboot without any success. It does not even vibrate when power+up volume button pressed. I called Asus customer service and the answer I got was warranty has expired and the estimated cost of repair will be $165. This phone broke soon after the warranty expired. That's all the life of Asus phones??? I lost my trust in Asus products and their system update software. Looking for a much better phone with a reasonable price. Not sure which one to go far. Hope this review helps others in deciding whether to go far Asus mobile phone or not.
Sanjeev, 17 Oct 2016I purchased asus zene2 4 gb ram 32 gb rom from flipkart during latest sale.This is very cheap ... moreI don't understand why you buy Old model update with the new device and latest OS version.Intel is no more in mobile market and all Intel powered mobile having so many issues.Don't buy Old model buy new devices.In old model consider only Nexus 6 2014,2015,and Samsung Note 5,or iPhone 6 6 Plus or 6s ,6s Plus in low range buy Moto G 3rd or Moto X Play,(Moto G 4 Plus is best Smartphone under 15K) everything in this phone is perfect.All these devices will serves you great.