This is the worst phone I have ever had, and I thought my previous one was bad. I have had it for 2 years and I constantly had problems with the screen flickering. Then a month after the expiration of my warranty my phone started restarting itself, constantly thinking i was randomly touching the screen like a lunatic and I decided to change to Lineage OS because I thought that was a software problem. After I changed my phone with Lineage OS my speaker started to sound very crappy and I bought another one and changed it. Well I finally thought everything was OK, that it was finally back to how it used to be, but no it decided that it wont detect my front camera AT ALL. Oh and I forgot the mention the screen still flickers, the touch is still thinking I am clicking when I am not, and phone hasn't stopped restarting (oh and one more thing it even says that I'm not using a supported power brick and cable when I am using the ones that came in the box).
I have not been so mad at any phone until now, it really makes me want to throw it from the window from my apartment (I live at the 7th floor so it would look so beautiful to see how it breaks).
And don't get me started on the "frequent" and "good" updates that ASUS had released for this phone. Instead of fixing some things they bring more bugs to their OS, like bluetooth randomly and even had the nerves to put even more bloatware into the OS.
ASUS, please, do not make any more phones. 1/10.
after 2 and a half years of using this phone:
- did pretty decent on its first year
- battery life is always poor, 3 hrs of gaming and kaput, or 3 hrs driving with H+ and GPS, kaput
- game performance quite laggy on higher end games
- touchscreen starting to fail me, has random presses already
not a recommended buy!
It is the best phone.I like it very much.I think if you use it,you like it very much
Doesn't detect 2nd SIM often.
Battery drains fast.
No VoLTE support.
No more system upgrade.
Speaker volume is very low.
Always it hangs.
Tired now from ASUS products.
4gb ram, super fast processor. 5.5 good display, good GPU. Good rear camera.
Overall don't buy asus phones.
yasir, 28 Nov 2017how to upgradeIf you want to upgrade to Marshmallow, here's direct link:
1. To update your device, copy the firmware zip file to your internal storage. (DO NOT extract the file)
2. Reboot and/or wait for the system update notification to appear
3. Make sure that your battery life is above 80%, click the update notification and then update your phone.
SB, 02 Nov 2017The SIM card slot is a problem. The spring loaded locking mechanism stops making reliable con... moreGosh!! Been experiencing the same thing. How did you manage to solve it please? I'm getting worried that my SIM card might be corrupted.
G, 29 Nov 2017The worst phone ever created, cannot even format the phone even after follow standard procedur... moreYou should be careful with rooting it lol
Not asus fault you failed something and brick it.
fiord, 08 Nov 2017Its a great phone. Best money can buy. The battery is great when upgrade to 6.1.1. How did you upgrade to 6.1.1? My latest is 6.0.1
The worst phone ever created, cannot even format the phone even after follow standard procedure to restore factory setting and also didn't even have a decent tool incase u are facing soft or hard brick. No more asus product for me. The forum also didn't help much since admin didn't bother to even read user comment about thier product. Don't bother buying this phone or u will be facing the same problem as me.
fiord, 08 Nov 2017Its a great phone. Best money can buy. The battery is great when upgrade to 6.1.1. how to upgrade
It's 2 years to the date that I bought my Zenfone 2 ZE551ML. The first year was fine but I do agree that the phone's display is drastically reduced when outdoors. After the first year, that's when everything started to happen. The phone would heat up where you could use it to iron your clothes. Screen would flicker. Charging became an issue as even the charger provided by ASUS did not work. Now, the phone is my desk drawer because despite having it plugged in for 12 hours, it still wouldn't want to turn on.
which phone is better between NOKIA 5 and ASUS Zenfone 2 ZE551ML regarding to charging, battery, camera, touch, resolution, processor performance.
I bought Asus Zenfone2 from Qatar hooping Complex 3 months ago. This phone video call not clear , speacker vibration and heating . from today speacker not working.
goinup, 10 Oct 2017This is one of the best phones I've ever had. No lagging whatsoever, good battery. It only has... moreI had a issue with mine as well. I had changed my son thinking it was that but turned out the Sim was coming out a little. Put a little tape to keep it in place then all was well.
CM, 27 Oct 2017I still using this phone for almost 2 years now, but my first year using this phone the touch ... moreMy husband and myself both bought the same phone and his went at a year and a half and now mine at just under 2 years is facing the same mind of it own ghost screen and the bottom of our phones has a inch(his was half the screen) where it's flickering and the screen is messed up. There are times where I can't even use the phone because it is taken over. No rhyme or reason when it happens, then it does it's dance and back to normal minus the screen at the bottom. Zenfone2 551 Asus_Z00AD
Anonymous, 06 Nov 2017Any one facing ghost touch issues after replacing touch screen in your Zenfone 2?I have that issue and didn't replace it.
Its a great phone. Best money can buy. The battery is great when upgrade to 6.1.1.
It's been a year now and I regret buying this phone. The battery is a joke, the intel processor is not compatible with the OS so it drains the battery too fast. I have to recharge this damn phone at least three times a day, and I don't even play games, just read a lot.
The brightness of the screen is so bad it's impossible to use this phone in the outside during daytime, it always feels like you should be able to make it more bright.
Now my phone is actually shutting off itself and I've found many people with the same problem. Apparently this phone also has a lame motherboard.
Never buying an ASUS product again.