13 months into this phone I'm giving up on it. Biggest issue, The touch screen barely works in the upper third. Other pitfalls: it gets way too hot in the summer, battery life is pitiful, and the included apps are unnecessary plus invasive, and the buttons are unergonomic for my hands. Sorry Asus, my wife still has a Zen Phone, but that will be the last product we get from you.
How to remove preloded apps in asus Z00AD...?
And my phone goes off at 60% what can be the problem...I still like the phone please help me to solve those two problems
Anonymous, 22 Jul 2016That's not true. Zenfone 2 ZE551ML (all versions) are compatible with the fast charging, but o... moreSorry my asus zenfone when I want to view about display ASUS Z00AD is real original phone?
and it shutdown at 60% of battery what can be the problem help me plz?
32gigsmate, 21 Jul 2016The fastcharging only comes with the 32GB and 4GB ram sorry budsi have the 32 gb internal version
32gigsmate, 21 Jul 2016The fastcharging only comes with the 32GB and 4GB ram sorry budsThat's not true. Zenfone 2 ZE551ML (all versions) are compatible with the fast charging, but only the 4G/64G (and higher) gets by default the 18V charger. You only need to buy this charger...
Worst phone ever. I got i hopes for this phone. I got battery problem in just 10 months of using it and asus support is so bad that they can't even fix the problem. I already gave them my phone for almost 2 months but when i came back and follow up for my phone, thats the only time they are really trying to fix it. I also paid for the battery becasuse the battery warranty is only for 6 months. Even if the battery is already replaced I'm still experiencing the same problem. Dont buy this phone. This is a waste of money.
When we will got the marshmallows update?Asus are layer,still no update found.
The network signal is very very very very very poor ,sometimes mobile network goes 0,what can I do ?
I see a lot of people complaining about bloatware and zenui. Zenui improved a lot. Much faster than nova. Just install zen marshmallow theme and you'll get a stock android speed. I'm not kidding. It's like a brand new phone. Also activate the developer options and change the animation duration scale.
Hey guys...i have bought this phone for 6 months and i've a problem which is the fast charging feature doesn't work again although i use the original adapter and usb cable from ASUS...please somebody help me ti fix this?
Bought ZE551ml 2G 16GB, bring it to travel in almost all condition including ocean (with waterproofing protection), still doing good today. Pretty satisfied, but I wish I bought the 32GB instead of 16GB that time, LOL. Quality of camera's still good. All apps works well, some are stopped or hard to open when first installed which enough reason to me to uninstall it before it get worst. Buy with guaranty and you won't be disappoint (black market phone always have LOTS BAD FACTORS plus you can't return it for reparation) and don't push your phone to work like other high-end phone, better use it with recommended applications for the best result. Worth the price.
The phone is so so. Asus has definitely over promised on this phone. The worst is when you need Asus support. I've experienced my fair share of bad services from all over the world. But Asus has got to be the worst, by far! They can comfortably, completely ignore your requests!
I just bought zenfone 2,but the device failed to turn on.Already try charge but the device still no response.What should i do with this problem?
still no update on new OS marshmallow and the signal is weak as hell! battery life is also questionable at best. thank god for the fast charging cos you would need it! bloatware is also a pain to remove. i like the design, screen and the gesture thing. it has NFC so that's good i guess. and the price is bearable. overall will NOT recommend this product! so many CONS than the PROS
well this is my first phone review in gsmarena.
I'm from Indonesia and just bought this phone last week and so far it runs normally. although seeing all the comments here makes me worried about the future of my phone but my zenfone 2 has past the 1st week without any trouble (battery overhear, hang, restart, wifi / gsm problem, etc).
at first run, RAM usage at 2gb+, leaving 1.9gb.
after installing regular apps (socmed, skype, wa, line, games) it still had 1.7gb free RAM. plenty of room to download more app.
and i would like to share my experience. i used the phone for 1hour++ using skype while opening PPT without charging the phone and my zenfone 2 still runs normally. no heat, no lag, no restart, no problem. the battery consumption also not that bad considering the heavy usage. and most of all, it saves my face because i forgot my laptop back at home and my zenfone 2 come to the rescue.
i hope it can last more than 8-12 months like several users in here which have bad experience in that period.
so to anyone that would like to consider buying this phone, overall in my opinion that zenfone 2 is value for money smartphones.
Had the phone 7 months- it didnt work properly for a single day. Now it doesent even turn on and the warranty wont fix it.. WORST PHONE I EVER HAD - DO NOT BUY
No anti-glare screen protection makes the screen reflect nearby lights and renders it impleasant to use.
Poor location services in built in weather app: when in roaming, the phone absolutelly needs internet connection to figure out where you are. Also, location services simply do not get the accurate location even though the google maps app gets it on the same device. No such issue existed on other brands of android phones i used.
Lots of bloatware that runs in background. Good thing is that its possible to disable them.
Low sound quality, frequent missed calls/reminders because you just dont hear them.
Poorly positioned microphone makes voice call clarity very bad. Annoying for people you speak to.
Sim card holder is cheap & loose, so u need to get it fixed as the sim card falls out of its socket rendering the phone unreachable.
No built-in "smart stay" or "smart screen" makes the screen go off while reading newspapers or watching a video for instance. Annoying. Google apps trying to solve this do not work properly.
LED notification color cannot be customized and is predefined. LED is too small and can be omissed due to its tiny size.
Awful camera makes poor and blurry pictures. Lots of interlace-type interferences when photographing the computer screen. Poor focus and image stabilization makes the majority of photos blurred.
Even besides the 2ghz processor and 4gb of RAM it takes a lot of time for the phone to restart itself.
3gb of RAM are frequently taken by bloatware which reduces battery life.
Built in keyboard app has the settings button awkwardly placed so its occasionaly clicked by accident when typing common texts such as sms or emails. Annoying.
You cannot silence the Zenfone by flipping it over or upside-down. Other manufactures offer this option which is btw VERY usefull.
Bottom line: avoid asus for now, they still have a lot to learn. Good price though.