Worst phone ever. I got i hopes for this phone. I got battery problem in just 10 months of using it and asus support is so bad that they can't even fix the problem. I already gave them my phone for almost 2 months but when i came back and follow up for my phone, thats the only time they are really trying to fix it. I also paid for the battery becasuse the battery warranty is only for 6 months. Even if the battery is already replaced I'm still experiencing the same problem. Dont buy this phone. This is a waste of money.
When we will got the marshmallows update?Asus are layer,still no update found.
The network signal is very very very very very poor ,sometimes mobile network goes 0,what can I do ?
I see a lot of people complaining about bloatware and zenui. Zenui improved a lot. Much faster than nova. Just install zen marshmallow theme and you'll get a stock android speed. I'm not kidding. It's like a brand new phone. Also activate the developer options and change the animation duration scale.
Hey guys...i have bought this phone for 6 months and i've a problem which is the fast charging feature doesn't work again although i use the original adapter and usb cable from ASUS...please somebody help me ti fix this?
Bought ZE551ml 2G 16GB, bring it to travel in almost all condition including ocean (with waterproofing protection), still doing good today. Pretty satisfied, but I wish I bought the 32GB instead of 16GB that time, LOL. Quality of camera's still good. All apps works well, some are stopped or hard to open when first installed which enough reason to me to uninstall it before it get worst. Buy with guaranty and you won't be disappoint (black market phone always have LOTS BAD FACTORS plus you can't return it for reparation) and don't push your phone to work like other high-end phone, better use it with recommended applications for the best result. Worth the price.
The phone is so so. Asus has definitely over promised on this phone. The worst is when you need Asus support. I've experienced my fair share of bad services from all over the world. But Asus has got to be the worst, by far! They can comfortably, completely ignore your requests!
I just bought zenfone 2,but the device failed to turn on.Already try charge but the device still no response.What should i do with this problem?
still no update on new OS marshmallow and the signal is weak as hell! battery life is also questionable at best. thank god for the fast charging cos you would need it! bloatware is also a pain to remove. i like the design, screen and the gesture thing. it has NFC so that's good i guess. and the price is bearable. overall will NOT recommend this product! so many CONS than the PROS
well this is my first phone review in gsmarena.
I'm from Indonesia and just bought this phone last week and so far it runs normally. although seeing all the comments here makes me worried about the future of my phone but my zenfone 2 has past the 1st week without any trouble (battery overhear, hang, restart, wifi / gsm problem, etc).
at first run, RAM usage at 2gb+, leaving 1.9gb.
after installing regular apps (socmed, skype, wa, line, games) it still had 1.7gb free RAM. plenty of room to download more app.
and i would like to share my experience. i used the phone for 1hour++ using skype while opening PPT without charging the phone and my zenfone 2 still runs normally. no heat, no lag, no restart, no problem. the battery consumption also not that bad considering the heavy usage. and most of all, it saves my face because i forgot my laptop back at home and my zenfone 2 come to the rescue.
i hope it can last more than 8-12 months like several users in here which have bad experience in that period.
so to anyone that would like to consider buying this phone, overall in my opinion that zenfone 2 is value for money smartphones.
Had the phone 7 months- it didnt work properly for a single day. Now it doesent even turn on and the warranty wont fix it.. WORST PHONE I EVER HAD - DO NOT BUY
No anti-glare screen protection makes the screen reflect nearby lights and renders it impleasant to use.
Poor location services in built in weather app: when in roaming, the phone absolutelly needs internet connection to figure out where you are. Also, location services simply do not get the accurate location even though the google maps app gets it on the same device. No such issue existed on other brands of android phones i used.
Lots of bloatware that runs in background. Good thing is that its possible to disable them.
Low sound quality, frequent missed calls/reminders because you just dont hear them.
Poorly positioned microphone makes voice call clarity very bad. Annoying for people you speak to.
Sim card holder is cheap & loose, so u need to get it fixed as the sim card falls out of its socket rendering the phone unreachable.
No built-in "smart stay" or "smart screen" makes the screen go off while reading newspapers or watching a video for instance. Annoying. Google apps trying to solve this do not work properly.
LED notification color cannot be customized and is predefined. LED is too small and can be omissed due to its tiny size.
Awful camera makes poor and blurry pictures. Lots of interlace-type interferences when photographing the computer screen. Poor focus and image stabilization makes the majority of photos blurred.
Even besides the 2ghz processor and 4gb of RAM it takes a lot of time for the phone to restart itself.
3gb of RAM are frequently taken by bloatware which reduces battery life.
Built in keyboard app has the settings button awkwardly placed so its occasionaly clicked by accident when typing common texts such as sms or emails. Annoying.
You cannot silence the Zenfone by flipping it over or upside-down. Other manufactures offer this option which is btw VERY usefull.
Bottom line: avoid asus for now, they still have a lot to learn. Good price though.
GRC, 16 Jul 2016After years of using Nexus phones I moved to the Asus Zenfone 2 ZE551ML 64GB/4GB version. Was ... moreI made the same mistake but I did 1 more that was worse, i also bought an Asus X555L note(to communicate with andvsave phone info).
Asus is Throw it out &get a reliable fone. I have had 3 Zenfone2, the latest was the Deluxe Special Edition Zenfone2 with 128Gb onboard memory, after 3 months (with many issues in between) the battery went dead. Asus wont send me a battery and they want me to send it in with my persinal info on it sobthey can steal my information. The keyboard double ticks letters & numbers all the time. Asus Zenfone2 used to be reliable but their lates products are garbage. I also bought an ASUS X555LA Note(laptop) the key lasted 8 months before half of the keys completely stopped working. I threw the thing in the trash( minus the hard drive). DO NOT BUY ASUS PRODUCTS!!
my Asus zenfone 2 (4GB RAM) is unable to complete boot process..
immediate before of the issue there was a error message regarding internal memory is full..
can any one suggest how to recover the issue? how can i get the backup of my pics,video and others file..
After years of using Nexus phones I moved to the Asus Zenfone 2 ZE551ML 64GB/4GB version. Was the worst fricking mistake I ever made whilst picking up phones. Now after just 9 months of use I'm exchanging this piece of trash for a Moto X Play on which I'm sure I'll get Marshmallow and also further immediate updates for the next 2 years. Guess how much I'm exchanging my current zenfone for ? Just 20% of it's original price in 9 months, guess why ? cos I'm sick of Asus not providing updates. Will never again buy Asus products, forget the phones, will not even patronise and buy their routers though I always was a big fan of their RTN series of routers.
So I have a Rs. 22,000/- phone that I'm exchanging for a Moto X Play and getting a reduction of 4,000 in exchange... bye bye Asus junk...
A manufacturer who can't release timely operating system updates for their products does not deserve to sell their products to the general populace.
For that matter I highly admire Motorola, I have picked Motorola phones for my wife for the past many years and she's always got regular updates.
Even the Google Nexus phones are amazing in that sense, but I'm finding them pricey now to change every 1.5 to 2 years. Motorola is a better option since it's affordable and also is very fast in giving code upgrades !
So bye to this useless manufacturer, and henceforth I'll be patronising a manufacturer who is more responsible to their customers.
i am using a Asus Zenfone 2 am facing lot of problem like system updated and back speaker
problem and when am connecting this phone my pc its going shout down i have visit Asus server center aslo 3 time but what they will . they will jut receiving my phone and when its on jut hand over me but issue no solve still issue going on . what i need to do please help me