I bought asus zenfone 2 for a few months now. At first everything fine, then after a few software updates the back of the phone heats up and battery drain out so extremely fast. Even I hve done back to factory setting, the problem is still there. I hve never encounter such issue with samsung smartphones even when i did several software updates from time to time. Don't buy asus smartphones. It's a wasting of your money and time.
Tonell, 17 Feb 2016Hi I have a problem with my Zenfone 2. The issue is that whenever I make a call the screen g... moreyour phone screen will automatically turned of because the proximity sensor detect an object that near the proximity sensor. the reason why the screen goes blank is to prevent your cheek from touching the screen while you make a phonecall. of course you don't want to press the end call button when you're talking. and there's nothing you can do to disable that feature.
Tonell, 17 Feb 2016Hi
I have a problem with my Zenfone 2. The issue is that whenever I make a call the screen g... moreZenfone is like that...my zenfone c also does the same thing...it will always go blank when you put it on your ear...
Hello, support ZE551ML AMR-WB HD voice codec??? If yes how can be activated? Thank you
I have a problem with my Zenfone 2. The issue is that whenever I make a call the screen goes blank, It goes blank immediately i took it closer to my ear but when i make a call and hold it on my hand it will not goes blank. After that I have to press power key 4 to 5 times then the screen come alive and with in a second it goes blank again.This is really weird. If I select speaker mode still it is same. Screen goes blank when i put it in my ear but does not go blank when I'm holding it with my hand. This is really irritating. Is there any way to fix this?
The problem with my zenfone 2 is that every time i am making a phone calls the screen became blank while the call is still running. Screen goes BLANK during call in progress.
Even when i finished making the calls the screen remained blank, until have i to press the power button switch to wake up the screen while the calls continues running. Please HELP
I just buy 4 days ago when i discover it was automatically shut off and it wait you a few minute to switch it On again dont know why any one experiencing the same problem need help.
I didn't know what happened to my battery...I have used my ZenFone 2 only 4 months n when my battery become 56 % it will shut down by its self n battery become o %......do it really sucks.......n if u have the same problem please reply me.....
Hi, I am using ZE551ML last 7 months i think my honey moon period is over, my mobile start troubling me ..... on touch screen was not responding & call incoming outgoing also irritating me even though updated latest version of OS and frequently cleaning the Ram, Please some one help to how to fix this problem
My zenfone2 is clicking on its own, like its automatically opens an app even if im not touching it. Its irritating. Do you have the same issue? Please share what have you done to fix it.thanks.
Erotaku, 13 Feb 2016This phone doesn't recognize your SD card! I have a 32GB sd card when i put it and turn the ph... moreHonestly, I think that it's your microSD card which has an issue. I have a Samsung 64GB (ref: EVO Plus SDXC UHS-1) and everything works well.
One of the most stupid Phone ever . I've purchased a Asus Zenfone 2 ( 4 GB RAM ) . Just 3 month used , and the Phone is completely out of order .
Havent had any issue. Try updating zenui for lock problems. its usually the sd card thats the problem, but Asus has great repairs talk to them first through asus support vip area then if you need to rma theyll tell you.
I really like my asus zenfone 2
Rakenlyn Zach, 11 Feb 2016I'm using Zenfone 2 ZE551ML and I'm suffering from this touch screen problem. There is a part ... moreIm having the same problem...i alwyas have to lock unlock the phone several times before it works again.
This phone doesn't recognize your SD card! I have a 32GB sd card when i put it and turn the phone on the storage is not there. I google it and the phone has some issue on the external card. Pathetic! Research this phone first b4 you buy it. I was disappointed with this phone.