Purchased in Nov '16, received 12/28/16. By April I experienced several issues with the phone rebooting continually and not able to turn on. Somehow through a factory reset, was able to limp through until August when I had same experience. ASUS Cust service told me the speaker was bad and so they couldn't repair phone until I paid $122. I paid although the speaker was not bad that I was aware of and I needed my phone. I was sent a photo which could not be identified as my phone. ASUS supposedly replaced the battery and the mother board, basically did a complete rebuild or so I was told. I was guaranteed the repairs would be covered for 90 days. Fast forward to Nov 2017. Experiencing same issues plus screen went black and was inoperable. Send phone back to ASUS repair. Today I receive an invoice for a FPC Cable, Back Cover and LCD for $251. I am sent a picture of an unidentifiable phone with a slight crack in the LCD screen. It was not that way when it left here and the packaging arrived undamaged. I am not sure how I could damage an FPC cable which is an internal part but ASUS customer service seems to assert that.
I cannot recommend this product for these reasons and for the poor warranty support/coverage of this phone.
Please note that this phone (and all ASUS phones) does NOT have MIRROR link compatability!
kooi, 18 Oct 2017Is that this phone will heat up high, when during talk time or when using gps?Not at all, unless you are using other "heavy" apps on the background.
mehrdad-ati, 28 Apr 2017Hi. My zenfone 3 deluxe (running android7) never shows 4g+ symbol (my s7 does). i want to kno... moreYour provider/SIM card for sure. You probably need to update your SIM card.
Recent firmware update burn my charging port. Happening most on Zenfone 3.
I have the phone for 10 months now ...
I use it for personal and work, pick it because the promises off hardware and reviewa, coming from Note 4 so comparing :
- the camera is better but consumes much more battery,
- perfomance is better, but in my normal use lasts half a day 5/6h, Note 4 did last at least 9h...
- yes, it does has a lot off memory, but it manages very badly... Using in work, photos, GPS, pdf, emails, net, past 3/4 hours jams constantly...
- it fails on basic, phone ... Network is worst than Note 4, my partner in same carrier in same place has is iphone constantly with good network and uses facetime, me, can't even maintain a stable voice call.
- voice call fails, when I'm using both hands and hold the phone with shoulder...
- software UI ... Is nice for those who use Facebook and such ... For a real use as work terminal is bad ... The contact search sucks my galaxy S had better phone software...
- lattly I need to carry a batery bank with me so it can last my day :( ... Sometimes gives error on SIM connection and reboot is needed..
- file management is under Note 4...
- sensors are very bad ... Proximity had made many calls in my pocket... GPS sucks vs Note 4 ... Compass error prone... Gives error keeps oscillating... I use it for work just payed for calibration apps and all, just sucks...
Has better hardware than Note 4 ... But sucks at all fields ... Except on photo and is in 3/4 hours from a reboot, in use, 6/7 hours ... Takes long to take photo and software just jams the phone sometimes...
Clean handset with equally clean signal for a phone thats all metal with no pantie antennae lines.
The FM radio pick up is excellent you almost have to be a professional photographer to get the right settings modes for crispy pics.
This device reminds of quality builds from blackberry which i still have along with Fiio A3/E11K audio amp i get crisp clean sounds that finish like a bottle of smithwicks.
Is that this phone will heat up high, when during talk time or when using gps?
Mike Smith, 07 Feb 2017I agree with you, I too have the ZenFone 2 ZE551ML and was swayed by the promises to upgrade t... moreI had the very same experience. I loved my zenfone 2 but I am a LG customer now.
mehrdad-ati, 28 Apr 2017Hi. My zenfone 3 deluxe (running android7) never shows 4g+ symbol (my s7 does). i want to kno... moreYour provider. I got this problem and my provider updated my sim with a newer LTE capable one.
Dyep, 24 Jul 2017Does this phone have same problem with zenfone 3 max..touch screen is unresponsive when playin... moreI am using this phone for 1 year now, and I have no problem whatsoever. I have more than 65 apps and the phone can handle many apps at a time. The response of the phone is super fast and opening of Apps and closing of Apps is very fast. Closing all the apps with one button is fantastic.The battery is not bad.
Dyep, 24 Jul 2017Does this phone have same problem with zenfone 3 max..touch screen is unresponsive when playin... moreI have this phone for almost an year now.
Only in rare moments it is irresponsive (without the sensitive mode activated, because you can use the screen even with gloves if you want!). For that specific game, it may be a problem with the game itself... idk...
Upender, 20 Jul 2017Is it dual sim active or dual standby? Here mention standby and active also, confused, any one... moreI have this phone for almost an year now. You choose if you want it to be active or stand by. Easy!
Does this phone have same problem with zenfone 3 max..touch screen is unresponsive when playing heroes evolve..any one knows?thanks btw
The phone is upgradable to android 7.0 nougat and the multitouch is up to 10. Add these specs please. It's the deluxe :)
Is it dual sim active or dual standby? Here mention standby and active also, confused, any one explain me what's actual ?Dual stand by or dual active?
Edek, 02 Jul 2017Are you serious? Are you jokking?ZF 3 Deluxe is not compareable with A7 2017.
Se4fl0w3r, 06 Jul 2017do yourself use this sensor for remote control in zenfone 3 deluxe ?Me?no.but users is saying this.Asus Support desk too.i have a conversation about Zenfone 3 serie and Zenfone AR.both of them supports Infra-Red remote control.So you can use it as a TV remote control or ... .