mynameisjeff, 03 Jun 2017When you guys are talking about the white line, is it just one thin line at the top of you're ... moreIt appears a bright line at the bottom part of the screen.
Obviously abnormal as it retains its brightness even though you lower the screen brightness.
Asus has the worst aftersales service I've ever encountered.
Bought Zenfone 3 Zoom few weeks ago, noticed White Line issue on the display.
Tried to search about it on the internet, and tadah!
ALL* Zenfone 3 Zoom have the said issue.
Tried calling them, and they kept ignoring me.
They only replace said units with ANOTHER unit which has the same problem after a week.
No permanent solution.
Do not buy this.
Check other alternatives.
Asus fan no more.
I was waiting this phone specifically because the Phone-Camera, NOT anymore after reading the feedback! I think I am getting new PhoneOne 5 instead!
PS. I have ASUS Tablet it sucks, can't currently update some apps, because all the million preload apps, and locked and I can't get deleted even with rooting, as not let me root the tablet! Never again ASUS in anyform!
Hi everyone, I got mine on May 26, got it from Amazon and so far, so good, I've been using the phone for 2 weeks now and I've had no issues with the screen.
It got 3 or 4 updates on the 1st day I tuned it on, perhaps one of those fixed the issue? I also changed the launcher, I use Nova.
Deecee, 20 May 2017I also bought mine here in Baguio (Tiongsan Harrison Branch) they ordered a replacement for me... moreI had an issue of having those white line, just now. Please healp me to fix this. Thanks
I bought my phone last May 21, 2017, zenfone 3 zoom 64 gb. Just this morning, i used my phone to check some update, i was surprised that the screen was blinked and i suddenly stopped from using it, i restart my phone after the openning a white line appeared in between the space bar and the home button occupying from left to right of the screen. I hope you can help me what to do and fix it immediately. Thank you.
When you guys are talking about the white line, is it just one thin line at the top of you're screen? Is it thick? Is it making the phone barely usable? Does it block everything? I just want to know if it covers up the entire screen or just one line at the top or bottom.
Adam, 31 May 2017After patch in the Asus New Update the white line keep appearing. I suspect Asus screw up this... moreI guess the white line issue is due to the recent software update but i cant rule out hardware issue. Been using my zenfone 3 zoom for about a month now, and maybe just a week after the latest software update and it was just on June.01 when those friggin white lines appeared
treble, 02 Jun 2017Been using for 7 weeks. No white line issue. Bought mine in the Philippines (4G ram, 64gb vari... moreWhere exactly in the ph did you buy? I really like the fone but I am also concerned about the multiple white line issues I've seen.
AnonD-113400, 31 May 2017We bought 2 asus. 1 had white line issue. We changed screen 4 times but still white line issue... moreScreen replacement 4 times? Even the worst worst worst quality smartphone is just need 1-2 times sceeen replacement
Been using for 7 weeks. No white line issue. Bought mine in the Philippines (4G ram, 64gb variant).
long battery life, lasts up to 2 days (about 4hrs gaming and about 8hrs all other wifi activities per day). up to 3 days when playing just about 1hr a day.
great for daily picture taking, although picts are a bit noisy and soft when zoomed 100%, white balance is also a bit warm. But overall quality is great.
GPS lockup is about 3secs. Great for offline GPS apps and turn-by-turn assist is accurate (I use HERE WeGo app for offline navigation, data connection not needed but of course you can't see traffic condition). Waze also works great.
Was able to achieve 80mbps internet speed in area with strong 4G signal (got 4G+ sign).
Loudspeaker for music and videos I think is loud. I don't have any other phone to compare with but I think the quality is great as well. Although sound is barely audible when volume is about 50%. Put the volume to 75% and up to appreciate the sound (both loudspeaker and headset).
Call quality is great however I think volume is soft even at maximum.
Which model is concerned by the white line problem?
I am about to buy the zoom S french version (128gb, 4gb ram)... now I hesistate...
We bought 2 asus. 1 had white line issue. We changed screen 4 times but still white line issue. We fought with asus service center at laat time then they replaced. We didn't open box and sold out to someone else with lower price. Another phone had no white line issue but we didn't use protector case and dropped to ground, lcd broken. Paid asus for lcd and changed screen. Before broken lcd no white line issue but after changed lcd we had white line issue with new phone also. Wtf is this crap phone from asus. They made a crap phone and couldn't fix problem yet and still in mass production. I dunno other models of asus but %100 sure i suggest you to keep away from this phone. Totally crap wasting money..
Is it safe to buy the zenfone 3 zoom US unlocked version from amazon. I am asking bcoz no on had reviews with white line issuea in amazon.
Anonymous, 18 May 2017Anybody tried using in the dark room. At lowest brightness, anything black, looks a bit reddi... moreAfter patch in the Asus New Update the white line keep appearing. I suspect Asus screw up this update. I hope Asus will fix it as soon as possible with new patch. Thank you.