jp ajay, 29 Sep 2014Hi frndz i juzt bought the phone a week ago the phone is getting very heat like hot pan on bot... moreAt what times is this happening? When is it getting hot? What are you doing with it at that time?
Trying to find out if that is from CPU or something else.
Where is the position of the heat? Just under the flash? Higher? Somewhere else?
Can you describe after you got it, what have you loaded (not from apps, but from system updates) till now and whether this was the issue from day one or happened later?
jp ajay, 29 Sep 2014Hi frndzzz my UI is something work incorrectly it comes black screen some times Had the problem with icons and text being black blocks on 1.16 firmware, but 1.17 fixed that.
Or is the screen completely black?
neru, 29 Sep 2014Which broadcom bcm asus use in zenfone 5The chip is under the metal enclosure so I can't read what it states on it.
Ir. Naqif, 29 Sep 2014Good news, please inform me after it release. Hope it will fix all of zenfone problem such as ... moreIn the email, they said KitKat will fix major games problems and compatibilities like GTA SAN ANDREAS. Double tap wakeup. And complete camera overhaul for better quality and performance, many more upcoming features like slow motion recording and face detection shot. Well that's what they said. Lol. We'll just have to wait and see.
Hi frndzzz my UI is something work incorrectly it comes black screen some times
Hi frndz i juzt bought the phone a week ago the phone is getting very heat like hot pan on both side display and back side,and comes burning smell like melting what would be the problem help me plz
Tomazz, 29 Sep 2014Yes, you can change the ringtone and message tones to any MP3 (or other supported audio file) ... morewill kitkat include all the upgraded/optimized options of jelly bean 4.3-1.5 1.6 1.7 and 1.8 versions?
there is an active challenge at the asus philipines facebook page that ends at september 30.the 3 finalists will win 3 zenfone 5 updated with kitkat.so only after that i think the kitkat update will be available.
Honey, 29 Sep 2014I've purchased this phone a month back after 15-20 days I'm feeling issues like phone is disco... moreI would try factory reset and see if the issues go away, then start loading the apps one after another.
Android phones are like your Windows PC. Windows itself may be OK, or may not be OK, but then the apps on top could make it start to hang or crash.
Obviously it can also be hardware problem, but the process of elimination of the issue is to wipe Android clean (make sure to backup to Gmail before you do that), then check if issues are still present in the calls.
If they are, it is either the hardware or the updates problem (likely missing updates before 1.18 - that will be resolved soon with KitKat update), if the issues go away, then it's one of your apps that causes it to act up. In that case add one by one, to see after which the issues start, and report it in PlayStore so the developers can fix the issue.
For updating my zenfone 5 to kitkat
how much MB or GB i have to download through phone
as i have to download via data carrier.
AminArmani, 29 Sep 2014We'll probably be getting KitKat for Zenfone5 very soon. Either tonight or tomorrow. My friend... moreGood news, please inform me after it release. Hope it will fix all of zenfone problem such as battery.
I just bought my new asus zenfone 5.. After 3 weeks, my phone start to shutdown by itself without any reason.. It keep reboot several time. And by the time it on, I cannot unlock my screen.
Sorry for my English.
We'll probably be getting KitKat for Zenfone5 very soon. Either tonight or tomorrow. My friend's cousin who worked at SanDisk and ASUS Malaysia told him. And also i emailed ASUS they said KitKat is arriving at the end of September.
Mar, 29 Sep 2014Asus chipset(intel atom z2560) or snapdragon 400 better??Atom is faster but burns more power.
Snapdragon is more integrated, more "standard" supported, but overall slightly slower.
You are not likely to see much if any difference in most tasks.
Honeyruth, 29 Sep 2014I bought my new zenfone5 phone, but when i read the manual its just all about the phone detail... moreYes, you can change the ringtone and message tones to any MP3 (or other supported audio file) stored in internal memory - in the list of the ringtones, scroll all the way to the top of the list, and choose first entry, to browse to audio file of your choice.
The audio volume was somewhat improved with the updates, but can't remember if it was 1.15 or 1.16. But if you used OTA updates to 1.18 and skipped those… that would suck.
No, you can't change to bold. But you can change the size of it - Settings -> Display -> Font Size.
aubrey, 29 Sep 2014Hello .. Is there someone who could help me fix my zenfone 5. I used it last night then I for... moreYou mean OS doesn't load? It just stays on Asus logo?
In that case you could turn it off, then simultaneously press the volume down and power button to get in service mode, and volume up to confirm it.
Once that's done, choose Recovery.
And let it recover the OS from recovery partition.