kon X, 16 Oct 2014I restored my phone, wifi issue solved, double screen lock, not yet. I got another problem, I ... moreHow the double screen lock has been gone please tell me .i am facing the problem and face unlock has been gone after updation to kitkat plese tell me
My ASUS Zenfone 5 is in problems after upgrading to kitkat 4.4.2 version. (1)I am facing problem during listening FM radio. after 9 -10 mts FM radio automatically stops and need to switch off and on again for further listening. Also the handset getting heated which I never experienced while os jelly bean version. Hope ASUS will look into the problems seriously and rectify it ASAP.
debp, 17 Oct 2014First do factory reset than update to kitkat through OTA. Now available firmware already with ... moreHi, for battery drain fixing which version can I download and what is d/f between ww , cht ,tw please give reply to me
aditya, 16 Oct 2014i bought this phone a week ago i think its the best phone no lags and wat a camera quality and... moreHow do u activate this intel deep sleepode? Can u please elaborate? And give the exact name of the asus group on f?
I cannot hear the incoming call ringtones, alarms tones, message tones and even the music. It seems that Problem has happen in SOUND Settings. All the tones volume is to maximum
I have android 4.4.2 with Build Number ASUS_100J_WW_user_18.104.22.168_20141003_8008 release-keys 044000307_201407220024
I have give factory reset also but same situation. Need your urgent support
i have purchased asus zenfone 5 8gb & mote e both mobile phones on 06.10.14 by seeing the specs.& experts reviews. I have used sonyericson nite phone.using Asus zenfone from the last 29 hrs.Battery power draining is very much. compared to moto e, this phone neither handy nor appeared user friendly. I advise strongly not to purchase this phone. I have failed to see battery draining problem of this phone reported by the users before purchasing. Dont become sad like me by purchasing this phone.Now I am in a fix, which phone i should give to my son.
my z5 is getting hanged while using fb. it is still on the same page . what will i do to recover from the proble???
Knots, 18 Oct 2014So hows your KITKAT now? do you have any problems with it? im still afraid to update my phone ... morekitkat seems stable now. I had t return the first phone due to bad kitkat update. the replaced phone works great after upgrading to kitkat.. (you may need to do a hard-reset/ update kitkat manualy using adb sideload if you encounter issues after update.
Firmware can be found in support.asus.com
Abhishek, 17 Oct 2014is charging my zenfone with 2.0A charger is safe. as my zenfone charger is damaged.and i have ... moreYes! u i use 2A charger that was shipped with ACER W4 tablet. Phone charges fast too :). but i read somewhere that charging battery faster kills the battery life..
i am using zenfone 5 and now i am facing a problem. while i am using facebook the handset get hanged. i cant do anything thereafter. power buttons and sub keys are not working, its still on the same page. what will i do to go back and to go back to normal mode???
I purchased this Zenfone 5 about a month back. A good phone then. After it automatically upgraded to Android 4.4.2, i am facing the following problems.
1)When I hang up after a call, the screen goes black and only RESTARTING the phone brings it to normal operation. However if the party at the other end hangs up, this does not happen.
2) Battery drain has increased considerably.
3) Phone heats up for no apparent reason.
4) Headphone icon comes ON without headphones being connected.
Can someone guide me to revert back to the previous android version?
I have upgraded my Zenfone 5 to Android 4.4.2, 10 days back. Before upgrading the phone's performance was good. After upgrading, the following problems have started.
1) Everytime I hang up after a call, the phone displays a black screen. Then I have to Restart my phone to use it. If the party at the other end hangs up, then this does not happen.
2) The battery drains much much faster than before.
3) The phone starts heating up for no reason.
Can i be guided to revert back to the previous version of android?
I have update to new version for kit Kat 2 but while purchasing they I informed that u will get upgrade for kitkat v 4.4 but as per the asus policy still not updated and my mobile running out battery and I am not able to use the call register and contacts and I can't browse internet also totally mobile is getting hang when I upgrade to kitkat v 4.2 please resolve the problem
debp, 17 Oct 2014First do factory reset than update to kitkat through OTA. Now available firmware already with ... moreSo hows your KITKAT now? do you have any problems with it? im still afraid to update my phone since there are alot of complains about it.
greetings to all of you.. I am currently using this Zenfone 5 and really amazed how it works and how user friendly this mobile phone.
but one thing I discovered just now is, when the system upgrade was completed and reboot completed, I couldn't see the "keyboard" afterwards.
anyone can advice?
thanks to all the users