Anonymous, 03 Oct 2014Dear Tomazz kindly help whenever i place a call and hang it,the phone screen goes black.Kitkat... moreRecommend sending a mail together with a short video of what happens to email@example.com
That way it goes straight to the people who are fixing bugs.
sakthi, 03 Oct 2014I did not get any update to kitkat when will I get it I am from india.what I want to do for thatIf you have 126.96.36.199 JellyBean update loaded, download this file:
Then unzip it and copy the file from inside this ZIP (do NOT unzip any further!) to the internal storage of the phone, to root.
Once copying completes, unplug the cable. You should now see notification in the top bar.
Ir. Naqif, 03 Oct 2014I want to wait for couple day to download it. But where I can download that update? By phone o... moreYou can now download the official KitKat from here:
The last one, 2.19.
Obviously you have all other firmwares from 1.14 onwards, should any be needed.
Those are full firmwares.
Please note that it is good to have 188.8.131.52 update installed before applying this new firmware, else it could fail during the upgrade. Not every time, but there's a high chance of failing.
So please first upgrade to 184.108.40.206. Then load this one.
Dear Tomazz kindly help whenever i place a call and hang it,the phone screen goes black.Kitkat update has messed things even while i am having all updates.
When screen goes black it shows that-incall ui is not responding.How to solve this problem.I have even written to asus but no response.I was better in 4.3 than kitkat.Kindly advice what to do
g.C, 03 Oct 2014Hi Tomazz,
Was reading all your comments bout Zen5 and Find5Mini, well not comments but u s... moreOppo Find series has a superior hardware and vastly better front camera, better speaker and to a point even battery life.
However where it falls flat on the face is where Asus beats pretty much all the competitors - and that's in the UI. The ZenUI is miles ahead of the ColorOS, both in terms of stability as well as usability.
And now that Oppo confirmed that KitKat will come with single layer UI (there are no six dots to go to apps drawer, but all is on single layer like iOS) I seriously start to hate it.
Another thing is about the apps on Oppo. For example the email app was probably designed by someone with 27" FHD monitor in portrait orientation, and that person (well, it's Addel Lai, actually - very cute girl and that saves from being flamed even more than she is) did not quite realise that when the same is displayed on a small screen is unreadable.
Maybe superman can see it. But I can't. Letters are like 0.2 mm tall.
Just oversights like these on the ColorOS make me use nearly exclusively Zen (on the go) for any emails or newsletters, while Oppo is usually used for the photography (despite the camera effects are heavily lacking on Oppo, but the overall quality of sensor is incredible) and various messengers.
So both have good and bad parts. Oppo's advantage is in hardware. Zen's advantage is in software and overall user experience.
jhing, 03 Oct 2014how to screenshot asus zenphone5? asap po??press power and volume down at the same time and hold it 2 seconds.
Tomazz, 03 Oct 2014Flipkart, Asus India.
If you have any friends visiting Thailand, I can share you some infor... moreHi Tomazz,
Was reading all your comments bout Zen5 and Find5Mini, well not comments but u sharing expertice. Just wanna ask tho, if you were to choose bet Zen5 and Find5mini, whch will u go for? :) hoping you'd answer.
sakthi, 03 Oct 2014I did not get any update to kitkat when will I get it I am from india.what I want to do for thatHas your phone been rooted?
What is your update history?
What version are you on now?
Settings - About - System Update
Sailaja, 03 Oct 2014Hi Tomazz
I have zenphone5. How to take a backup of my phone and store on Google account. I... moreSettings - Backup & Reset.
Tick Back up my data
and tap on Backup account to enter you gmail and password
To automatically restore the settings on factory resetting the phone, enable Automatic Restore as well.
kon X, 03 Oct 2014sim pin lock is disabled, and i keep on swiping then pattern to unlock.Can you make sure you have backup to GMail account enabled, then do this:
Turn phone off.
Press and hold the volume down button and power button.
The phone will boot to recovery mode.
Use volume up to confirm you want to enter Recovery mode.
Now choose full recovery and confirm it.
NOTE: this will delete all your apps and settings, and you'll get a phone as would come from factory.
After another reboot, the phone should be like new. Set up your account again and wait for the restore from Gmail to load your phonebook, etc.
Open Playstore and re-download your apps.
Please let me know if it all works as it should after that.
Ir. Naqif, 03 Oct 2014I want to wait for couple day to download it. But where I can download that update? By phone o... moreIt's better to download with your computer.
This is link: http://www.asus.com/my/Phones/ZenFone_5_A500CG/HelpDesk_Download/
(Malaysia because it's in English)
Then choose OS - Android, and then check inside Firmware. Make sure to download WW version if you have WW phone. The TW and CN versions are already loaded there.
I have zenphone5. How to take a backup of my phone and store on Google account. I am not able to do it. Asus manual is not clear about it.
CAN I TAKE A BACKUP WITHOUT USING RESET?
Please let me know
I did not get any update to kitkat when will I get it I am from india.what I want to do for that
akshay, 03 Oct 2014Fuckin awesome experienceusing kit kat.... love it....:) thanx asus...!!Hi, What about battery life and Ringtone volume
Tomazz, 03 Oct 2014The ZenUI default is slide. If you have the PIN set on your SIM card, then it would request bo... moreThere is no simlock on my phone still two locks exists after kitkat update.In samsung phones only one lock with 4.4.2.,battery is getting discharged faster with kitkat and caller ui hanging and caller screen getting black after hanging the call.what to do
Tomazz, 03 Oct 2014If you can wait that couple of days, installing full KitKat, followed by a factory reset would... moreI want to wait for couple day to download it. But where I can download that update? By phone or download by laptop? I should or not to do factory reset after update to kitkat? What disadvantage and advantage of factory reset?
Anonymous, 03 Oct 2014plzz anyone tell me how and where can i buy this phone.
I am from India.Flipkart, Asus India.
If you have any friends visiting Thailand, I can share you some information where they can pick it up here.
It's about 1500 cheaper than in India here, but comes without Indian warranty.