wasabihua, 21 Sep 2014Someone help me plsss... I can't see the 3g logo on my screen n I can't access to data... y???Is your Cellular Data enabled?
If it is, is the APN set up properly?
When you buy a phone from the operator, they would prefill these settings, but if you get it from another country, usually you need to set these things yourself.
Check the website of the operator for instructions and settings (most phones look the same in internet settings, so no need to look for this model), or take it to their counter to have it set up.
Rocky, 21 Sep 2014I have purchased a New Asus Zenfone 5, on 19/9/2014, from Flipkart. It's a good phone in price... moreWhat is your current firmware?
Under Settings, About, and last entry at the bottom?
krish_r , 21 Sep 2014Hi,i bought asus zenfone 5 8gb on friday 18_09_2014. It works perfect for d same day.and i wa... moreI think I understand what the problem might be.
But please note that while I have a theory about it, I have no solution to it currently…
The ZF when it's turned on for the first time comes with stock firmware from the factory. That's pre-1.14 firmware version.
However if you then go to System Update, it downloads the FOTA 1.18.40 firmware.
It should have updated all the steps to it, 1.14, 1.15, 1.16 and 1.17 first, before dumping 1.18 in. But it does not, meaning that the entire series of fixes are missing in the OS.
This causes a LOT of troubles, many of those that you guys are experiencing.
Restoring the phone fixes nothing, because previous patches are not included in recovery partition either, hence that does nothing.
The "fix" is to NOT do FOTA update for the next version, and do a FULL OS upgrade (yes, that dreaded 700 MB file) and do a full factory reset after the complete firmware is replaced.
Now I do not know if there will be another JellyBean firmware released before KitKat is, but note that KitKat will in any case replace whole OS, so that would fix the issues for you in worst case.
However if you just got a new phone and have not updated it yet, do NOT use FOTA update.
Go and download the full firmware file yourself, and manually upgrade, which will include all of the fixes, not only the 1.18 version ones.
I hope this saves you some headache.
shaile, 20 Sep 2014How to stop auto installation of app when net is onApp Store settings - disable automatic update.
There's an option to automatically update on Wifi - that's what you turn off.
It never auto updates on cellular data connection.
kiiew, 20 Sep 2014Really? I tried to scratch my zenfone 5 with a key and coin and it was alrightLet's say it this way…
Corning has a little bit of quality variation on their glass, and some is better, and some worse.
The glass is "up to" that many times stronger than other types of glass, and it achieves this in crystal structure, where random shaped crystals cause the weakness of glass.
But one thing is theory, the other is practicality.
All is Gorilla, but some are better than the others. It should all be better than tempered glass though.
AntonBekq, 20 Sep 2014Hi!! I've got the phone about a week. It just perfect. But i have one problem. I have installe... more1.18.40 Firmware does not have this issue.
This was only original pre 1.14 firmware that was default installed in factory, that had this nonsense.
Install 1.18.40 update (FULL 700 MB, NOT FOTA), and update all the apps when you're done.
The issue should go away.
aulia, 20 Sep 2014Dear Tomazz,
I hv done all instruction from u to update the firmware. When i eject from cable... moreHas the firmware been loaded for the same SKU?
Meaning the international version should use WW firmware, the Chinese version CN firmware, etc…
It's also quite important that you use a good quality USB cable and make sure that the file isn't corrupt.
Inside the ZIP file there's another ZIP file, that's the one that you copy.
If your phone can boot, I would recommend you do the factory reset, and if not, press the power and down volume when turning the phone on to get into the system recovery - there use Recovery mode, to restore the phone from the recovery partition.
But I'd be near certain that this is either corrupt file (less likely) or the wrong SKU (most likely).
Anonymous, 20 Sep 2014WORST PHONE THAT I USED!! yes at first i was really amazed but then downfalls started to show ... moreI don't think you've ever had this phone in your hands. You're just bashing based on what you read others write about in this site...
user, 19 Sep 2014It didnt work Sorry for late responses, just returned from a trip.
Sorry to hear that it did not work for you. I think in that case it would be best to contact Asus, unless you have another SIM card to test with, to see if it's about your specific SIM card, or it's a broken slot.
this asus zenfone 5 performance was low,when compared to its specifications,i face internet connecting problems in this phone,and its not login into facebook,play store,hike, etc else,frnds help me how to get connect with internet by using mobile data
roshan4374, 22 Sep 2014Dear Tomaazz I have downloaded this file and copied it to the root folder .After ejecting it f... moreYou'll need to wait for the next version of the firmware then.
Don't update OTA, but instead load full firmware then.
You will only get notification for system update if the version you're installing is newer than one currently installed.
Dear Tomaazz, do You live in Indonesia? Could I have your contact please? Because I've done my best for the battery to last, but always have to recharge it every evening.
Looking forward to hear from you.
zenfone 5 touch is awesome, but problem with battery life.
my zenfone 5 gives bad battery performance when i used internet 1hour with low brightness (auto mode), gps off,bluetooth off ,wifi off only use only one sim with 2G network battery down 15 t0 20% is it normal ?
also when i take 200 photo battery down 40 to 45%
anybody face same problem plz tell me dear frndssssss
& also tell me your average standby time one sim with 2G network
Nice Phone and Nice UI. Asus Is already provided Material Design of Android L. All the apps provided asus are based on material design. Performs best at this price.
Ravinder, 22 Sep 2014I bought this phone for my wife and used it for myself for a week.For a given price this is ex... moreJust clear the back holes in front of speaker with the help of needle and you may came out of speaker sound quality problem.enjoy.....
```````````````````Hi, i was bought a zenfone 5 with 8gb...i works fine for d same day..then i installed some apps like watsapp nd fb and a firmware uudate..now the phone restart in every 5 min or while changing any seting..also the phone is not detecting sim cards..wat will i ro?? Pls help me frnds......pls pls pls pls help me...