DXN, 17 Jun 2015I bought zenfone6, 3 weeks ago. During charging why its always takes long time. Means very slo... moreHi, Make sure that you are using only OEM (orignal equipment manufactured) chargers. also try to drain your battery and charge the device on switched off state for 2 hours and switch on the device and charge till 100%. If the issues persist, i suggest you to reboot to recovery and perform the wipe cache partition.. you can try zentalk forum. i hope this helps you. Good Luck.
Alphonse, 16 Jun 2015My phone often force to shut down due to over heat, anyone know how to solve this?Hi, just drain your battery and charge the device on switched off state for 2 hours and switch on the device and charge till 100%. If the issues persist, i suggest you to reboot to recovery and perform the wipe cache partition.. you can try zentalk forum. i hope this helps you. Good Luck..
dby, 12 Jul 2015I also has the same problem. My zenfone 6 screen will turn black and smaller if i unplug the c... moreHi, just go to settings>zen motion> one hand mode and switch off the quick trigger.. try it. i hope it helps. also you can take help from zentalk forum. Good Luck.
MI, 31 Jul 2015Does anyone have multiuser feature in lollipop....?Hi, yes there is a multi user feature in lollipop. just go to settings and change your guest user. also you can try zentalk forums. i hope this helps. Good luck
Alter, 17 Aug 2015How can I change if the battery is dead?Hi, You need to go to the service center for your issue..Good luck
hunter, 17 Aug 2015It is a good phone but lately, the phone keeps turning itself off and back on. Also when charg... moreHi, try factory reset for phone and clear your cache. Also try updating your Zen UI apps. make sure you are on latest version of FOTA. you can also try Try the Zentalk forums it would help you..Good luck..
Anonymous, 19 Aug 2015I just got this phone for 2weeks now. Its great but the only problem is the speaker. The sound... moreHi,
Try factory reset your phone. also make sure that your FOTA is updated with the latest version.. You may also Try the Zentalk forums it would help you..
Teju, 27 Aug 2015I'm also facing same problem..he video's r not playing..plz help me hw cAn I watch us vediosHi Teju,
Try and close some of the apps which are running at background,
just turn off bluetooth or other radio devices when not in use.
Good Luck.... :)
Jarausan, 30 Aug 2015Been using this phone as a spare for almost one year as spare. Now selling because warranty is... more1. its not the battery thats overheating infact NOTHING is overheating its just getting hot overheating kills things heating is normal.
Its the intel chip that gets hot as doen every other chip when playing games its the nature of the beast.
2. its all your fault then you should manage your apps and install software that kills apps that should not be active.
Theres most likely a lot of bad apps that keep the cpu active in that bunch.
My zenfone 6 lasts over 8 hours screen on time with 4 days standby with whatsapp syncing all day long and wifi and 2G Always on.
Anonymous, 26 Jul 2015Go to the service center they will give you the update Hi, Go to settings from menu. then go to about phone and then into system updates. you will see an option for check system updates. if the latest version is released, you will see it. just update..you will get the latest version.. Good luck.... Try the Zentalk forums it would help you..
Been using this phone as a spare for almost one year as spare. Now selling because warranty is over.
A good phone but to me, not as good as my Lumia 1320. Yeah, I know Window Apps sucks because its apps lesser that its 1 million + google play. I know, I know, why do you think I use it as a spare.
I still use the Android Jellybean.
My issues with Zenfone 6, is as follows,
1. Its battery overheats when playing games (In this case, I mostly played Angry Bird Star Wars 2) and sometimes it automatically shuts down when its too hot.
2. Battery doesn't last long(About 3 hours) even when its on standby when there's too many apps and games installed in it. (I've installed about 9GB of Apps). Only when some apps and games was uninstalled, the battery last longer. (There was never an issue like this with my Lumia 1320 even with 500+ apps and games installed)
And this this the only issues I've got with Zenfone 6.
Usien, 30 Jul 2015Why i cant view video in hd resolution capture by this phone? Anyone hav same problem?I'm also facing same problem..he video's r not playing..plz help me hw cAn I watch us vedios
buy this phone at Nov 14, until now, i dont have any problem...
Great phone, big, nice and super fast...worth it
if you have any problem, update to latest lollipop and everything will be fixed....
I bought the Zenfone6 the last 3 day.
Some problem was found.
(1) Cant found menu button
(2)Battery is not good cant use yet 12 hours
(3) Cant download Facebook video
Its a good phone. But i got problem with the speaker volume. Apparently, the volume still is at medium level eventhough i have set it to max vol. I just bought it 2weeks ago.
I just got this phone for 2weeks now. Its great but the only problem is the speaker. The sound projected is not satisfactory. I already put it on max volume, but it is still like only half volume. I wanted it to be loud for my wake up alarm. Please help. Thanks.
It is a good phone but lately, the phone keeps turning itself off and back on. Also when charging it makes a high pitched sounds.