USER, 20 May 2019Worst phone I have ever used. It doesn't have speed, it hangs all the time. Am gonna change it ASAPSocial media apps and graphics-intensive games are a huge factor why the Zenfone Max experiences slowdown or freezing. Try to clear them using the recent apps button or clearing its data and cache in Settings > Apps. Clean junk files and boost the phone's performance by tapping on the Power & Boost feature found on the notification panel. It should revert the phone's performance back in its optimal state. Select low graphics settings for games to avoid frame drops. Hope this helps.
Immortality, 03 Jan 2019i still haven`t buy this cellphone yet.but can i ask is this cellphone is lagging ? good in wa... moreZenfone Max can be bought second hand via Carousell or Amazon. It's fine for everyday use but using it for graphic-intensive games will cause extreme slowdown as it only has Qualcomm Snapdragon 410, alongside its 2GB RAM and 16GB internal storage. Casual games such as Subway Surfers, Stack, Smash Hit, Candy Crush Saga and Temple Run 2 all work as intended. It was first released with Android Lollipop but upgradeable to Android Marshmallow via SD card update method. Hope this helps.
Anonymous, 19 Sep 2020My phone is running for 5 years too at the time it served me well up to now everything works j... moreAndroid Lollipop is no longer supported by developers that's why you can't install Messenger on your Zenfone Max. What you can do is upgrade it to Marshmallow via SD card on Android recovery. First, you need to download the firmware file on ASUS official website by visiting this link: https://www.asus.com/ph/supportonly/zenfone_max_(zc550kl)/helpdesk_knowledge/?SearchKey=ZenFone%20Max%2F. From there, select the 'BIOS & FIRMWARE' option and download the 13.8.26.110 version as it was the last update for the Android Marshmallow on the Zenfone Max. Second, once the firmware file is downloaded, navigate to File Manager, then Downloads folder and press and hold the firmware file until the option 'Move to' appears, select the SD card to transfer the firmware file. Third, to access the Android recovery, power off the device, press and hold the power and volume down buttons simultaneously until you reach the recovery screen and select 'Apply update to SD card'. Hope this will resolve the app installation issue you've been encountering.
Naddy , 25 Nov 2018Sir I'm facing problem sound in phone can't ring and can't play audio sound .If i use headphon... moreThe problem lies on the speaker as it is a hardware issue. Please try to replace the speaker and see if it works fine. You can find some available spare parts for the Zenfone Max on Alibaba, Amazon or eBay. Hope this helps.
Pinkpanties, 07 Nov 2019Still using this phone...RAM is always full 1 GB..just disable all internal apps.. Because the operating system utilizes the other half of 2GB RAM in the Zenfone Max in addition to the apps installed. Uninstall the apps you no longer need to preserve the phone storage and RAM performance. Hope this helps.
help!, 21 Jan 2019I have no anymore with android 6 option to install aps or move to micro sd card,that is reason... moreAndroid Lollipop is no longer supported by developers and it causes compatibility and installation issues. I recommend that you opt to Marshmallow or newer versions to enjoy newer features and functionalities of Android. Hope this helps.
Januar20, 21 Jan 2020Please help Can anyone explain why my zenfone Z010D ram is 1GB not 2GB???????????The Zenfone Max has 2GB RAM as mentioned in the spec sheet but in real-world usage, depending on the apps you use in the background as well the operating system, it might remain 1-1.3GB RAM for the user to utilize for everyday use. Hope this helps.
JB, 15 May 2023I want to know if you can use Facebook Messenger on this phone. I try downloading it but it ca... moreThe reason why Messenger cannot install is that you're using Android Lollipop version on your Zenfone Max. I suggest that you upgrade it to Android Marshmallow first via SD card update on Android recovery. To access the Android recovery on the Zenfone Max, press the power and volume down buttons simultaneously until you reach the recovery screen and choose 'Apply update from SD card'. Furthermore, download the Marshmallow firmware from ASUS official website by visiting this link: https://www.asus.com/ph/supportonly/zenfone_max_(zc550kl)/helpdesk_knowledge/?SearchKey=ZenFone%20Max%2F and select the option 'BIOS & FIRMWARE'. From there, download the 13.8.26.110 version as it was the last update for the Android Marshmallow on the Zenfone Max. To move the firmware file from the phone storage to the SD card, open the File Manager app, then navigate to the Downloads folder and press and hold the firmware file until the option 'Move to' appears. Select the SD card to transfer the firmware file. Power off the device and head over to the recovery. Hope this will resolve the installation issue of the Messenger app.
Ex zenfone believer, 01 Mar 2021My first zenfone was zenfone go. It was awesome until it got snatched. So, when i decided to b... moreI want to know if you can use Facebook Messenger on this phone. I try downloading it but it can not install. Please where else can I download it
My second phone still have it in ziplock bag and the back side is messed up, really nostalgic everytime I see it. 😊
Asus used to be good, but sadly they didn't innovate enough, and were always lagging behind in software updates. Glad my next phone was a Xiaomi. For what it's worth, my Zenfone Max 2016 is still ok, and havent changed battery yet..but seriously. Never gonna go back to Asus again.
My first zenfone was zenfone go. It was awesome until it got snatched. So, when i decided to buy my next asus, i opted for this phone due to the battery. The battery did live up to the expectation but its the only thing that was good about this phone. Super laggy, not for gamers so i ended up buying a huawei. I purchased this on the later days when it was about to be phased out so they figured, it was a good idea upgrading it to marshmallow. They were so wrong. The specs only live up to lollipop os and making it into a marshmallow was a bad idea.
Pros:
Display, Manual Camera Features, Battery, Build Quality, Equalizer
Cons:
Heavy and sluggish UI, slow processor, Grainy Photos in low light, Poor HDR
Overall a longlasting phone.
Using it for 4 years and still working exelent
I am currently using this phone (model :3GB RAM/16GB storage) since 4 years, 3 months.
Works well. Some problems faced now are:
1. Battery lasts only for single day.
2. Some heavy apps take much time to open
3. Phone hangs sometimes unable to operate.
4. Have done factory reset for 3-4 times. works best once done.
5. Last year, it fell in water, but after drying it completely, it was functional again.
6. Not a single scratch for these years, though how many times it fell fromy my hand. but yesterday, it fell on corner and got multiple cracks all over phone. still functioning properly.
7. Power/Restart button does not function well. Need to press too hard to get restart menu.
Still i love this phone. As ASUS is not introducing any latest budget phones, checking for other options like Nokia, Samsung and Motorola.
5 Years Long-lasting, still fully functional.
My phone is running for 5 years too at the time it served me well up to now everything works just fine but i cant download certain apps anymore like Messenger and no matter how many times it fell out of my pocket i never got a crack I did however have scratches on the sides.
My phone is running for 5 years too at the time it served me well up to now everything works just fine but i cant download certain apps anymore like Messenger and no matter how many times it fell out of my pocket i never got a crack I did however have scratches on the sides.
Krishna, 17 Apr 2020Worst phone from asus...after one year the charger not working, not only this mobile asus zenf... moreNot really. Since 2015 Asus already gives awesome chargers but only for their High end (flagship) phone like zenfone 2 deluxe, 3deluxe, zenfone AR, zenfone 3zoom, zenfone 4/4pro, zenfone 5z, zenfone 6
I have used this phone since January 2016 and now it is almost 5 years old. It was a pretty good experience using it overall. Towards the latter half of 2019 it lost some sensitivity of the touch screen and in early 2020 nearly 70% of the screen lost sensitivity. However I do believe I was just unlucky as some of my friends who had the phone just as long did not have these issues. The phone is now quite outdated, if everything was still working I think it can still be used for a number of years if you are just using it for calls,messages and surfing the web or using simple apps like whatsapp and instagram although it does hang sometimes when using the latter. When it was new it could do some gaming but now it's impossible unless it's one of those simple games like candy crush but even then it's slow. It has served me well this past 5 years but I would not recommend someone to buy it today unless you are only going to be using it for the bare minimum like calls and message since even apps like insta might have compatibility issues later on. Thank you Zenfone Max but now it's time for an upgrade.
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