Thank you fan. I had black screen for two days and thought my Zenpad was broken then I read your post and finally got the battery charging icon to show. What types of programs are buggy? I obviously have many as I get black screen a lot and would like to remove them. Thanks again for you post. It was most helpful
first time i open this device, i skip all the wizard coz no internet and not create asus acount.
today i create asus account from the wizard, then i can update
Bisoy, 06 Oct 2015Are these updates available in the Philippines? Coz ive been trying time and again to update f... morei cant get update to from 201506
then i get update from http://www.asus.com/Tablets/ASUS_ZenPad_C_70_Z170CG/HelpDesk_download/
using 201508 WW_V188.8.131.52 (download the .zip file and put it in internal storage root)
still cant upgrade to 201509 or 201510 (WW_V184.108.40.206)
but still than 201506
Bisoy, 06 Oct 2015I bought a zenpad 7.0 a few days ago and I really am having some issues. Firstly, the signal s... moreIt sounds like your device needs system update. The video zoom in bug was already fixed I latest FOTA system release from Sep.4, 2015. Check your version,in about version, which version are you using?
Bisoy, 06 Oct 2015Are these updates available in the Philippines? Coz ive been trying time and again to update f... moreYou must be connected over WiFi, before you try to update. Also keep in mind that you may need 3 to 4 updates from 062015 to 092015
fan, 26 Sep 2015Personally, I have been using ZenPad c 7.0, for about one and a half months already ,and it is... moreAre these updates available in the Philippines? Coz ive been trying time and again to update from 062015 and nothing happens...
fan, 22 Aug 2015I am back for more eedback on my light gild netalic device from Asus. For a budget device, I b... moreI bought a zenpad 7.0 a few days ago and I really am having some issues. Firstly, the signal suddenly disappears and the only way to get it back is to restart it. some said that you need to turn on and off the airplane mode but it does not work.
second, when I am taking a video and I zoom it, it hangs! you have to restart your phone again.
I really like its design but these bugs are really annoying!
seraphgabriel, 01 Oct 2015I have 3 ASUS devices at home, 2 Memo pad HD tablets and 1 Zenfone 5, and they haven't failed ... morethe material used on the cable apparently affects charging time(and i guess u can say the quality of power transferred to the device, i'm no physicist so i cant explain further). i noticed this with my zenphone 5, i have a zenphone powerbank as well. and charging using the provided cable in the powerbank is faster than the much longer cheap cable i bought previously.
and the powerbank also lasts longer(more charges) using the short original cable.
charging time i dont remember exactly the difference but it is very significant(more than an hour i think).
fan, 18 Sep 2015Your observation is clever and correct. Indeed, application loading takes an extra 1 sec. Dela... moreThis start up problem is just too annoying. It does it all the time.
Just not acceptable on a name brand tablet.
I have 3 ASUS devices at home, 2 Memo pad HD tablets and 1 Zenfone 5, and they haven't failed me so far which is why I bought the Zenpad 7 - bang for the buck features and design which matches the top tier brands at 1/3rd the cost and its a tab phone, so 1 less device for me to carry.
I've been using the Zenpad for 3 weeks now and have updated to the latest release keys (2015-09-11) yet I've also encountered the "black screen" or powering off issue a few times, mostly when I leave the tablet overnight to charge. one thing I noticed is that it does this when I used it with a different cable - not the Asus provided one but a cheap data cable, it turned off after I left it unattended. Also when I charged it via PC overnight, it turned off a couple of times and didn't charge (only about 20+% overnight) using another cheap cable (I've got a handful of them due to other devices) but the tablet was very warm.
so what I do now is either;
a) turn off bluetooth (I use a BT headset) but leave wifi on and put it in Ultra-saving mode (default power saver app) then let it charge - from less than 20% it usually takes about 2-3 hours to full charge
b) charge it with the ASUS charger overnight
both options using the provided ASUS cable.
Now I am NOT at all a believer of expensive cables vs. regular ones and i have a few of the cheap cables around the house and office so I still use those to charge the zenpad but dont leave it for too long, maybe up to an hour or so. What I noticed is my zenpad charges fairly fast anyway so I can bear with this little hiccup until they fix it with a new release or something.
So far that is my only issue with the device but everything else is performing very well. hope this helps.
Just one BIG statement. Choose this device instead of Samsung Tab 4 7.0
i just bought asus zen pad z370 , after update sundenly screen black out.. damm i try restart hold powet button about 12 seconds , is work.. since after update . wifi conection a bit weak.
Personally, I have been using ZenPad c 7.0, for about one and a half months already ,and it is working great for me. Especially since the last Sep, 4, 2015 FOTA system release. With so many connectivity options, cellular and navigation capabilities, I enjoy every minute using it. It has a great user interface and used experience. It is highly portable, slim, and a cool device to carry around town. My household already owns two such devices, and I now consider buying a third one. Just imagine you can buy 3 such devices and still it would be under priced comparing to the higher fluff models, without compromising on quality.
zenpad 7 very disappointing .. !!! Often jammed every night .. !!! very disappointing..!!
Police, 13 Sep 2015really disappointed with this tablet. i just received yesterday, and haven't tried for 30mins,... moresame experience here i hope we can complain it with the dti...they just waste our money for thier profit...customer sre really unsatisfied
Zenpad user, 20 Sep 2015Whats the cause of not turning on?There could be many reasons for a device not turning on. This sympthom also known as 'black screen'. A black screen usually happens due to rogue code in certain application. It does not mean that the application is a virus. It simply means that the application contains certain bugs, which accesses HW peripherals or memory, in illegal way according to Android lollipop policies. In this case the screen turns black, and there's no way to turn the device on. Many older phones required taking the battery out and then back in as a recovery. Since in zenpad the battery is internal, the method is the long press instead. This matbod always works. Since the cause of the black screen are certain aapplications, Especially applications which do not adapt well to lollipop 5,x, then it is easy to understand why certain users do not experience the black screen, while others do. The users which do not experience the black screen are not running buggy applications.