After reading the other comments I find that I am not the only one displeased with T-Mobile and their lack of care about the Blackberry 7100t phone they support. The phone is very expensive, but it works worst than my goddaughter's toy cell phone. On top of a slewth of previous problems, my USB port fell out this morning. I was advised that my warranty ended and I would need to purchase another phone. I have checked repair prices and they range from ($70 up). My calls are constantly dropped. So much so, that I have to apologize to my clients for the phone's inability to perform. I have had it! I think it's time to get away from blackberry's and T-mobile all together.
I think the 7100t is a nice phone, however, there is one things I think need to fix in a hurry. Thats, the USB port on the side of the phone. After just over a year of use it came out and now I can't charge or sync the unit. Worse yet, T-Mobile won't fix it after a year. Instead they suggest you upgrade to a (2) year contract for a new on with a $100.00 mail in rebate. Some companies will repair it but this too is not cheap. About ($70.00) and a limited warranty of just (90) days on parts and labor. No one seems to stand to close to the workmanship on this phone when it comes to the USB port. Sad but true...
Typing on this device is painful, cant do long emails. Screen has a good back light but cant view the screen when in daylight Prefer the 7730, 7100t feels like a cheap plastic box
Just had a customer of mine yesterday tell me he ws going to hire someone else as he could not hear me on my phone... fyi pick another phone...
Great apps and user friendly BUT this phone is a piece of CRAP!!!! I pay $980/month so you can imagine how much I call and text and email and what not.... this phone (after 3-4 months) takes forever to get into the system (after turning off when flying) the phone overheats to the last circuit available, the reception sucks, the microphone sucks (nobody ever hears me talking) the freaking phone now shuts down but itself after 20 mins of talk or so.....
Conclusion - Good email functionality and all that but this phone overall SUCKS!
I have been complaining to T-Mobile that if I'm in any situation where there is background noise I can not be heard! In fact it is so bad that I have to carry two (2) phones if I'm planning on being in that situation...They said that this is the first time someone has complained and that there is something wrong w/ my software...It's funny that other 7100 Blackberry owners are also experiencing this problem! Now I am stuck w/ this phone or I have to pay another upgrade...Bad situation!
I have purchased the 7100t returned it the next day when I tried to use it outside and could not see ANYTHING on the screen. Now have my 2nd 7105t. As I read everyone's comments it saddens me to say that I agree with two basic facts about this phone. 1) Great phone with email and contacts. 2) Does not work when trying to have a conversation. You will consistantly loose reception and the sound terrible. I will return this phone.
I just purchased the NEW 7105t and friends are complaining that I am nearly indiscernible when I talk in areas with any moderate to loud background noise. I carry my headset for such occasions. I am not sure whether I will keep the phone because I love the other features.
Whats up ya'll. I am a native of Louisiana. I received my Blackberry 7100t on an upgrade from the T-Mobile Kiosk. It was not updated to the most current upgrade. The Internet, E-mail, Synchronization, etc. was wonderful and still is before the upgrade. I love the SMS and MMS capabilities and Phone Book; it is very advanced and user friendly. The UI of the phone can be difficult for novice phone users to grasp, but I caught on quickly, even with the SmartType predictive text, which is the best out there yet. I did the firmware upgrade and it was a doozy. I love the new addons like security, MMS, and password storage. The USB transfer reminds me of my PSP. Anyway, I have read many posts on many sites about people who had problems with the phone aspect of the Blackberry. Ya'll, serriously get a grip!! You will NEVER find the perfect phone, Its just like a man. You find the one and he has everything you want, but he lacks in some area. You jus have to live with it. Check this out, I am in Louisiana battling hurricane after hurricane and I still received crystal clear reception and very good clarity on both ends of the lines of communication. Our towers are still pretty bad from both hurricanes but I can call in and out without any problem. The speakerphone is a godsent and the volume for the regular speaker is very good. I dont understand what the problem is but I have none with the phone. This phone needs no improvement but just for the sake of critiquing I would like to add maybe a megapixel camera and MP3 capabilities, ya know just for those nights I am at home in bed and cant find the remote to my stereo, or cant find my iPAQ or Sony PSP, lol. And one thing I dont understand is why cant GSM networks support the playback of Realtone ringers? it would be nice to hear a REAL song play instead of a bunch of instruments that are sometimes offbeat. That stumps me, cuz only Sprint can utilize that. But anyway, try not to grade this phone so hard. If you wanted it for a PDA then use the PDA and forget the phone, if you dont like the phone, then get another Blackberry that does not have a phone. This phone has a 2-year warranty, right? Well drop it in the toilet and ask for the 7230 or something. Have a good one. Aramyn out...
Seems every ones problem with this unit is the phone and not the data transfer, me too have reception problem and clarity of the microphone it is BAD, one more negative is that no word attachments capability, Internet was fast in LA and Vegas areas, but on the east coast very slow, T-Mobile is my service provider, great phone plan but poor reception any given area on the Continant. Robert K
I could not agree more with most of the posts that i have read. I love the email and internet capabilities but as a means of talking to others it just doesn't cut it. I was wondering about the post from robert about the E780 if you meant the A780. Also if you were using that phone in the US.
I purchased the 7100t in April. It has been a great extension of the office from an email standpoint; however, the cell phone function is less desired. The reception is poor at times, and everyone tells me that I sound like Charlie Browns teacher. You would think that the 7100t would work better as a phone than for email compared to other balckBerrys. I give it an 8 for email and a 2 for phone on a 1-10 scale.
I just got my Blackberry w/ T-mobile. Overall, the phone is wonderful! It surely takes time to get used to with the keypad. Once you mastered it, it works great.
Surprisingly, my web browser is fast enough. It's not as slow as I thought. I don't know why you guys are having problems with web browser. FYI, I live in Los Angeles.
A quad band phone is supposed to work well on T-mobile since they added 850 Mhz frequency. But I heard that they used to block that frequency on their phones. I`m not sure about that now-but if I were you I would ask in the place of purchase.
My opinion-among quad band phones the best one is Motorola E780.
i like everything about this phone EXCEPT - either tmobile coverage sucks or the phone has a weak antenna. i'm in the bay area and have never had such recpetion problems. hate to give it up (or tmobile) because i travel internationally, and it has good features for that. any idea if it's the blackberry antenna or lousy tmobile signal?
I have gone through 5, yes 5 of these phones. I could not take the people that I was talking to complaints any longer. Functionality on the phone I have to agree was great, but the problems with the cell phone itself was intolerable. There is something majorly wrong with this phone and T-mobile will not admit it.
OK, I've read the comments and I must agree and disagree with a few things. True, when it comes to functionality as a Blackberry, this phone does a decent its job satisfactorily. I'm a newbie to the blackberry world so I enjoy being on the go and sending/receiving emails but what I am NOT accustomed to is the crappy sound quality of this thing. I mean come on guys, what's the use in having a "cell phone" if the sound literally snap, crackles and pops. Not to mention your calls complain that you sound as if you're in a wind tunnel. I'm very disappointed with this portion of the phone. Of course this wasn't shared with me upon purchasing it by the T-Mobile rep. so yeh they got my money and I was rewarded with a poorly made cell.
Excellent phone for those on the move. Keeps me always in contact with my email messages. Internet browsing is excellent contrary to what some of the other post says. Hey it's internet on a phone, not internet through your broadband connection at home so don't expect it or any phone to be on par with that. At least for now...
Bottom line, I love it.
this phone is awful. The phone always goes out of the service area, the T-Mobile reps are just horrible and like they don't wanna help. I am considering purchasing the Nokia 7610 or the 6620 or 6670, if anyone has any suggestions please let me know....
I'm very disappointed with this product. The battery problems are just horrible and the T-Mobile reps are not helpful at all in addressing the problem. Just horrible. If anyone knows how to fix the battery issue (it just won't charge...under any circumstance)...please let me know. firstname.lastname@example.org