A soft reset is a three-key combination that resets the BlackBerry smartphone without removing the battery. As mentioned previously, it is only available on BlackBerry smartphone models with a QWERTY keyboard, such as the BlackBerry Bold 9900 smartphone or BlackBerry Torch 9810 smartphone.
To perform a soft reset, complete the following steps.
Press and hold the Alt key (1)
While holding down the Alt key, press and hold the Right Shift key (2)
With both of those buttons still pressed, press the Backspace/Delete key (3)
When the screen turns off to indicate that the BlackBerry smartphone is restarting, you can then release the keys you have been holding.
A few more things you should know about the reset process:
Performing a reset does not remove any data
To fully remove data from a BlackBerry smartphone, you will need to perform a security wipe. To learn more, check out our post on What is a Security Wipe and when should I use it?
Performing a reset does not remove an IT Policy if one exists. To learn how to do so, check out KB14202 – How to remove an IT policy from a BlackBerry smartphone which can be found in the BlackBerry Technical Solution Center.
only limited apps it cant take head to head competetion with android and ios ....
Anonymous, 14 Sep 2013I also av same issue with my fone. I tink the issue is the battery is not contacting well enou... moreAm aving d same issue of switching off and rebooting by itself plz wht is d solution is really pissing me off plz help
Anonymous, 14 Sep 2013I also av same issue with my fone. I tink the issue is the battery is not contacting well enou... moreAm having the same problem with my 9320 switching off and rebooting again have bought a new ba3 plz help wht is d problem is really pissing me off
Plz help my bb9320 just develop a fault it will just switch off on it own and reboot again,have tried several battery on it but still switching off and rebooting,have format the fone also am not enjoying the fone at all wht can I do and is pissing me off
I just bought curve 9320 newly, I want to know how strong is the battery...
blackberry handset are all sucks and have only limited application that can installed. a very expensive and useless phones..blackberry handset is no match on all android and iphone phone..
hi to all good day, i am a new blackberry user and i am using a blackberry 9320 and i was wondering if someone can help me with my problem regarding my inbox, i am not able to see the messages of past conversation in my inbox, as i press the text messages i can see the inbox with the name of the sender and the recent message that was sent to me by the sender, BUT as soon as i open that conversation with that contact i cannot see the whole thread completely as in nothing displays as if i havent received any messages, please reply and guide me any help would be highly appreciated
aaa, 09 Sep 2013very low battery turn the phone to 2g connection. that should fix it
When I'm signing on facebook I have to use the browser on facebook messenger it says it's invalid email or password why plz help
Anonymous, 13 Sep 2013Realli I want someone 2 help me nw...I bought my bb 9320..fairly used,d machine normally switc... moreI also av same issue with my fone. I tink the issue is the battery is not contacting well enough so its kips restarting
toms_p, 12 Sep 2013Does Curve 9320 support Class 10, SDHC memory cards? Pls. let me know your opinions.it does not support os 10, but as far as upgrade what i know is that blackberry creates updates for the next improvements, ofcourse its useless to have the next os 10 installed if the phone will not be able to support the interface.
Realli I want someone 2 help me nw...I bought my bb 9320..fairly used,d machine normally switch off by itxself..but itx dosent reboot,xoooo finkin x d battery perhapx d battery x not strong..so I later biught new battery nw same fin...x it d battery prob or from b fone...xooo watx shud b d solution nw ...pls help me..pz
Does Curve 9320 support Class 10, SDHC memory cards?
Pls. let me know your opinions.