After the last update, my handset is cooking in my hand again, and is draining my battery. This happened when I got the phone for the first time in February, but the very first update solved this issue, but its back to its worst after the last OS update. Please help!!!!
I dont have any of the issues below, looks like faulty ones. If under warranty please replace the phones. Only issue I have is soft clicky back (and front 2 mp cam) but functionality wise its absolute brilliance till now (been more than 6 months). Try updating to Marshmallow with October patch for battery heating issue. Best option to by pass google is to use BB hub.
Hi I"m using Priv for a month now and its a very good phone from BB at last but for :
1. The phone gets heated up very quickly why any views?
2. I have installed MS OUTLOOK for my office work but automatically a blank message is sent to few of the phone contacts. I dont know why any views and solutions?
I have this phone for 6 months now,the phone screen got dead pixels 2 times,the phone goes overheating very easily... the encryption not different from other android phone
I regret buying this phone.
I got this phone 2 days back only problem is with the battery have to charge twice a day i have switched off nfc,bluetooh,sync,locatio even its not on vibrator screen brightness is just nearly 20 % even stopped ok google still the battery drains without use.
not all that pleased with this device, can't get the volume turned up and on top of that can't cancel the 3 controls on right side of phone and everytime pickup hit button that turns off what sounds there are.
I bought Blackberry Priv and it came with broken camera. I am angry that they ship their product to customer without checking their device first.
I called the customer rep and he said they will ship me a replacement device and I should receive the device within 1 or 2 business days but it has been almost a week. No device is sent to me no tracking number is provided for me.
I did some research about Blackberry replacement phones many customer complain that they get used, refurbish phone instead of their brand new phone.
I am nervous and very regret for buying Blackberry phone....
Anonymous, 16 Oct 2016What about the touch? Is it hang while you using keyboard?no it doesn't...just update your device regularly
PM, 11 Oct 2016What about camera performance and result both primary as well as secondary?Bit unsatisfied with camera, but honestly it doesn't bother me as I don't use much of my phone camera. Secondly the camera is not at all bad as compared to any device, but had high expectations with 18 mp.
AnonD-596694, 12 Oct 2016The top two biggest problems with the PRIV, to me at least and backup by Blackberry Tech... morego back and read your manual, do some research before slamming this phone and making yourself look dumb. if you type a curse word, press the plus sign that appears and add it to the dictionary; problem solved. when word suggestions appear, flick them up to use them, don't just keep typing. etc etc etc
I have had nothing but BlackBerry since day one and this may be the worst phone I've ever had. It reminds me of the issues I had with the first - which disappeared with later models!
My biggest complaint: when editing any kind of message, the cursor jumps unpredictably all over the place:(
I'm very sad to see a great Canadian company sag so badly:(( but the PRIV is my last BB.
The top two biggest problems with the PRIV, to me at least and backup by Blackberry Tech Support. Which are issues that occur with all Blackberry Android devices. Firstly, the phone will not change while it is being used. So in order to start charging it, you have to either let it sit and not use it, which then takes several hours for the phone to charge completely. Or you can turn the phone off and charge. If you use the phone, while it is charging, it will actually lose power and eventually die. You can sometimes use certain low-power consuming apps, like Google Maps and the phone will then change, while using that app. But if you use more resource hungry apps or services, or multitask, then the phone will die. Secondly, the, what I like to call the "Nanny" feature. This is a service that exists in the Android OS, but Blackberry went crazy wuth, when they customized their own version if Android. Basically any word that Google & Blackberry find to be "Negative" words, are changed. So naturally curse words are changed and you have to keep retyping and doing other things, to keep them from being g changed. But these word changes also occur on such basic words as "Sexy". So if you text your partner and say they are looking Sexy, that word will be changed to such words as "Security" or "Such", ect. This Overly Protective Nanny, hasn't happened on any other Android device that I have ever owned. This seems to only occur with Blackberry's Auto-Correct version. Also, unlike other companies Auto-Correct, this version NEVER learns. So let's say just say on my Samsung Galaxy S6. After I keep typing in "Sexy", the phones customized Android version,, will eventually just realize that is the correct spelling of the word that you want. But with Blackberry's Auto-Correct? Nope! It will never, ever ever stop changing these words. Yeah, you can turn Nanny off, but that disables Auto-Correct altogether! Auto-Correct is actually a useful service. Flawed big time, but still useful. Nanny though? NOT AT ALL USEFUL! Unless you like being treated like a third grader! Another issue with this most horribly designed phone, is the fact that it heats up constantly. I mean really heats up! To the point where I can see it easily catching on fire! I actually have to use apps, to close out other background running apps, just to keep the phone somewhat cool. Like you can imagine, this has to be done constantly. Another poorly designed flaw built into the phone, the SIM and Memory card slots. Well the slots, have more issues then I can list here! One of the big reasons why I bought the phone, was because you are "Suppose" to be able to use a memory card, with a size of up to 2TB's, which would be awesome! The problem is, that the larger the card, the more issues you will run into with your phone. Issues like, the card coming in & out of being recognized, items/folders disappearing or the card not even being recognized at all. Sadly, on and on. Plus both the memory card and SIM card, have been designed to fit into the phone in the most accident prone way possible! First off, you have to use a paperclip to open these slots. Secondly, the trays are cheap and easily broken. I have been the a few myself, mainly the memory card tray. Thirdly, the way that the trays fit into the phone, sets up further problems, like breaking of the ports and/or cards. Forthly, the PRIV's card slots can basically just Junk your cards. Why? I have no idea and neither does Blackberry, but I have had cards that I formatted on my Chromebook, that I then tried to use on my PRIV and the card was Junked. I could go on about more problems that I have run into, just with the card slots, but you get the basic idea. With voice calls, the person on the other end, can not hear you at first. It takes a second or two, for them to hear you. It has also been impossible for me to make a three way call. One person always gets hung up on. It is also very difficult to add new contacts. The options where we are supposed to let you add contacts, don't work, in the way that they should. The phone also takes forever, whether on Cellular or WiFi, to upload / download pics through Text Messages. Ahh and yes, The Blackberry HUB is one of the most annoying apps that I have ever used! It is just simply Spyware, but I can't turn it off! It notifies me to sign-in all of the time and it will not stop nagging me to update it! The software keyboard is so mega annoying to use! Not just because of the stupid setup of Blackberry's am Auto-Correct, but even when I don't press the (Enter) key, the phone automatically does it anyways. I am serious, I will not even be typing, I am just reading a Web site and this stupid phone will press Enter and cause the Web site to reload, close or cause other apps to load , etc. You will also have times, where as you are typing, the phone will start running mega slow, then Back-Space and delete a bunch of things that you just wrote. Then it will type forward again, then closeout altogether. Also, the side toolbar on the left, gets in the way of everything! It is setup for BlackBerry services, but I end up activating it all of the time, while scrolling and such. Another issue that you will definitely run intoi, as your charging port dies. Which it most seriously will. Is that the banner that pops up when you plug the charging cable into your phone, will keep poping up and then closing. To the point, where you will have to unplug the cable to actually type. But if you keep the cable plugged in, then the Battery Screen will keep poping up, which as you know already from other Android devices, takes over the screen and us difficult to close-out. If you unplug the cable, then you will continue to futher damage the charging port even more so. The PRIV, like I would imagine on any other Blackberry/Android devices also has a mega slow long reset/restart time. Which leads into another pathetic design flaw. The phone has NO removable battery. So while this flaw alone leads to yet another book of problems, will cause you to go through so many problems. When, not if, then phone locks up, it becomes torture to reset the phone! Look on Google to see how how to how to do it. This non-removable battery (((FlAW))) will also force the phone to become Bricked, once the battery dies! Yeah....Wow Blackberry...Such A Great Idea, To Rip People Off Further!!!! Chrome Windows are also extremely slow to load, when you have over 30 opened, but dormant. This is an issue will all android versions so far, but with Blackberry's customized version of Android, it is far worse. This version will also cause the browser to slow even further, lockup and then crash, as you go between different dormant Chrome windows. Never happened on any other of the Android phone that I have used before. But see Blackberry's version is special. It is like Blackberry read up on all of their complaints that other Android issues that people have complained about and then Blackberry specifically designed the PRIV to contain all of these issues!
You also can't automatically download files to the memory card. You have to change settings and download apps, in order to transfer the content from the phones Internal memory, to the SD Card. With the Spell-Check, It doesn't let you choose a word from a list above the keyboard, like it normally is. It basically just types in whatever it wants to. You can see all of the possible spellings l, all over the keyboard, but you can't click on any of them. You actually have yo basically just keep typing I'm the letters and hope that the word will automatically type itself in. A fact that is both annoying and no where near ads effective. With this problem, you have to Back-Space, in order to correctly add the words that you really wanted in the first place. You will figure out what I am swying, if you get stuck with this hunk of trash, but I guarantee that you will see why this way off doing things, like Blackberry wants you to do them, will bother you he you'd belief like it has for me. I honestly could go on for 100 more pages, but you should get the idea. Please message me if you can and I will try and help you in anyway that I can.
(((WARNING))) If you bought this phone, like me, with high hopes and are now stuck with it. (((PLEASE DO NOT))) try and get help on Blackberry's Help Forum! It is full of useless, rude, Mindless Drones and Trolls! People who will do things like, bash you or make it out to seem like the issues that you are facing, don't exist. Even when Blackberry themselves have admitted that many of the issues that you are facing, are 100% Known Issues! FACTS! The people on that site, will go out if their ways to offend and not make any type if attempt to help!
I hope that I have helped you avoid a $700+ mistake!!!
Chandramouli, 11 Oct 2016Just switched from iPhone to Priv. The amazing BlackBerry is back. Yes, it doesn't match marke... moreWhat about camera performance and result both primary as well as secondary?
Just switched from iPhone to Priv. The amazing BlackBerry is back. Yes, it doesn't match marketing of apple or samsung. But trust its every penny worth. Much better battery, much better interface.